When a retailer goes into administration, they may be removed from our site. It might take longer for their cashback to progress, and at times we may not receive it at all.
This is unfortunate for everyone involved. While we will try to recover the funds, we may not always receive it to pass over to you.
If we get any updates about a retailer, we will share these with you on your account.
If you have any questions about this, please send us a
support ticket.
« TopCashback FAQs and Help Overview
