Snap and Save FAQs

Here are some frequently asked questions you may have about Snap and Save:

What is Snap and Save?

Snap and Save is a feature where you can upload a receipt and earn cashback.

How long will it take for a receipt to be processed?

Generally Snap and Save receipts are processed within 30 days of you uploading your receipt.

Which parts of my receipt need to be included in the image?

When taking a photo of your receipt, make sure the entire receipt is visible from top to bottom.
To process your request, we need to clearly see the following information in your image:

- The name of the store your item was purchased
- The date shown on the receipt
- The receipt number (this varies from store to store, but is usually between 10-20 digits long)
- The name of the item purchased

Some offers may require additional information to be visible, so please make sure you read the offer terms and conditions before submitting your receipt.
If any of the information above is missing or unclear in your image, we may not be able to process your request, and your submission could be declined.

Why am I getting an error when uploading images for a Snap and Save offer?

If you’re having trouble, try closing any other open apps and connecting to a stable Wi-Fi network. If the issue continues, wait a few moments and try again

If you still have a further question about Snap & Save, submit a support ticket here.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"In 2005 we helped people save on £50,000 worth of their shopping, today as the UK's leading cashback site, we're helping people to save on over 1 billion pounds worth of shopping every year."