Reward Wallet FAQs

When your cashback is available to withdraw, you can choose to move your cashback to Reward Wallet. This gives you access to lots of different gift cards, including exclusive top ups that we'll add to your payout requests.

You need to transfer your cashback to Reward Wallet so you can split it up in a way that works for you.

One of the main benefits of Reward Wallet is that you can payout your cashback in any amount you like (depending on the gift card).

With Reward Wallet you can make your cashback go even further with a range of top up bonuses when you payout as gift cards. 

Yes. If you haven't requested any gift cards yet, our Customer Service team can help you move the money back. Just raise a support ticket and select the category 'Question about a payment'. 

After your request, your gift card should usually be ready by the end of the next day.

You can find any vouchers you previously requested here.

You can also find them by viewing your Reward Wallet and clicking the 'Gift & Prepaid Card payouts' tab.

Once you click on your gift card it won't mark your card as spent automatically. If you would like to mark a card as spent you can click back onto the Gift & Prepaid Card Payouts page after viewing a voucher, and click on 'Mark as spent'. 

Reward Wallet is where you can payout your cashback as gift cards, while TopGiftCards is where you can buy gift cards and earn instant cashback. You can find our FAQs for TopGiftCards here.

You can! Please follow the steps below: 

- Tap 'More' in the bottom right corner.
- Select 'My Account', then 'Reward Wallet'. 
- Log in using biometrics, or enter your email and password. 
- Finally, choose 'Overview' at the top, then 'My Gifts and Prepaid Cards'