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when you shop with Halfords

Halfords Reviews

“I have been shopping at Halfords for quite some time and they pay cashback honestly as promised. Highly recommended.” This glowing tribute was paid by a TopCashback member who chose to leave a Halfords review on this page after shopping online with them through us. While it’s true not everyone has been quite so happy with their experience, you’ll find plenty of other positive feedback.

Those who have mentioned the cashback process have left comments such as “good company, simple and fast payout, no trouble”, “good company and prompt payer of cashback”, “easy to get cashback” and “no problems — goods arrived, cashback arrived”. Other Halfords reviews highlight the service provided by Halfords. One happy customer said: “Quick and efficient. I’ve come to expect this from Halfords and they don’t disappoint.” Take a look at other reviews and you’ll find remarks such as “very good experience” and “great service, highly recommended”. Log in to review

Halfords Reviews
	i bought tom tom sat nav and they have refused my cashback. i wont recommend halfords i wont be buying another item of them :(
	\| 29 Aug 2012 Report Abuse
	Despite using click and collect, store didnt have item in stock. Tried 2 other stores and they didnt have stock either. Ended up ordering online and got next day delivery free. Tracks click and collect without even collecting - free cash!
	muffmagnet197 \| 17 Aug 2012 Report Abuse
	so far so good, tracked within a day or 2
	\| 16 Aug 2012 Report Abuse
	****** Warning - this merchant never payed my cashback - Very bad experience ****** I bought a bike from Halfords in 2010 and used their online reservation/payment system to pick up at a local store (Guildford) - arrived there and they claimed not to have found a reservation (even though I showed the Halfords reservation email and conf number). Saw initial tracking on the topcashback site for correct amount, then a week later it was gone - complained, and it came back as a fraction of the original amount (less than 0.1%) - complained again. Halfords then retracted any cashback and claimed never to have received any order, even though I had emails, credit card receipts, Halfords order id, halfords transaction id, and a bike in my garage! Consequently, I will never use this merchant again, the whole ordeal left me with a bad taste, and feeling like I could not trust Halfords - It's a real shame because at the time they were the only way to get hold of Boardman mountain bikes. I shall avoid any dealing with Halfords ever again. Warning - this merchant never payed my cashback - Very bad experience.
	xtactict \| 07 Aug 2012 Report Abuse
	Halfords provided good customer service and was kept well informed of the progress of my purchase, The GPS Watch was a present for my son and arrived promptly.
	\| 25 Jul 2012 Report Abuse
	I love Halfords but the reserve and pick up service needs to be improved, i reserved 2 items and went to collect 5 hours later - they had not been picked off the shelves and i had to queue in various till points for ages.
	batjamboree1 \| 01 Jul 2012 Report Abuse
	Cashback tracked quickly - service in store for collection the next day was great.
	howverydareyou \| 30 Jun 2012 Report Abuse
	had to return product as it was a double purchase but very good customer service
	wozziewarren50 \| 21 Jun 2012 Report Abuse
	Did a Reserve and Collect purchase. Cashback tracked with no problems.
	Booster27 \| 10 Jun 2012 Report Abuse
	Cb experience ok. Showed up really quickly. Shame the product (a carseat) didn't fit securely in my car.
	Shazlar \| 06 Jun 2012 Report Abuse
	Excellent quick service
	tinker10 \| 04 Jun 2012 Report Abuse
	Absolutely appalling service from Halfords. I paid for a product using the collection service, and was informed I could pick up the order from my local store after midday the next day. When I visited the store, the scooter had not been delivered to the branch. I could have forgiven them for this, as things don't always go smoothly, however they had all my contact details and never bothered to let me know about this set back, and therefore had me embark on a wasted journey. I was told it was Head Office's fault that I wasn't informed, couldn't get through to Customer Services on the phone, so I sent them an e-mail. I received an automated reply stating that my enquiry was important and they would get back to me ASAP, but they haven't as of two days later, and I still don't know if the order's even ready for collection. You can buy stuff cheaply at Halfords, but for me it wasn't worth the saving.
	\| 31 May 2012 Report Abuse
	This transaction is my only online contact with Halfords. The transaction was declined because there was no record of it. Yet I now receive personalized email marketing from Halfords using the name format that I used in the transaction. So which is it Halfords? When it benefits me the transaction didn't happen. When it benefits you it did. P.S. I declined marketing emails.
	\| 29 May 2012 Report Abuse
	Reserve and Collect service did not track
	rwood19 \| 21 May 2012 Report Abuse
	Very good service the product I ordered arrived next day free postage too and cash back.
	Maggie321 \| 12 May 2012 Report Abuse
	Products are offered on a reserve and collect scheme, which checks that products are in stock and to be collected before close the following day. Store very disorganised, had given less valuable goods and charged for ordered goods, luckily I spotted this. It may have been a genuine error but it took nearly an hour in halfords to pick up reserved items.
	hjohnson2336 \| 09 May 2012 Report Abuse
	Simple to use service
	Delmcavoy_ \| 24 Apr 2012 Report Abuse
	excellent service from halfords used order and pick up option cash back in account within hours
	fifi1947 \| 28 Mar 2012 Report Abuse
	the bike was not ready despite being reserved the day we before. When we asked why we weren't called, he said that he tried twice and that they had the wrong number. We then asked him to call the number they had and surprise surprise, the phone rang
	chocoholic1 \| 24 Mar 2012 Report Abuse
	Cashback small but paid in a timely manner. Now always use halfords through this site
	pw62516 \| 22 Mar 2012 Report Abuse
	Halfords have, on a number of occasions now, decided to halt / withdraw their cash back, long after it had been tracked and approved. So I am wary of shopping with them again, and would warn others to think of the overall price (before cash back) and whether they can afford that... I must say I find it despicable that so-called 'professional' companies can dangle the carrot of a cash back reward only to renege on their 'promise' at a (much) later date.
	DJDools \| 09 Mar 2012 Report Abuse
	Great Keep up the good work!!
	897032957 \| 05 Mar 2012 Report Abuse
	A B S O L U T E L Y D I R E ! ! ! ! ! Having had Halfords mess up in the first place and not got cashback, they then processed a claim for the correct amount - BUT - when it got processed through TCB they recalculated the cashback amount to be paid against the original cashback amount due, instead of the value of what I'd paid them! And in a finally stinging touch ... I see that the miserly amount they were going to pay has now disappeared entirely off my account ... so I'm back to square one! Will never be dealing with Halfords again via any cashback sites.
	kinderpaul \| 01 Mar 2012 Report Abuse
	Spent over 400 quid on cycle carriers and racks didn't track chased and confirmed the purchase agreed to payout, payout was zero pounds and pence, on top of that the lock on the mont blanc carrier falls out has done from day one can i get halfords to sort...?...no bought a lot from halfords in the past don't really now as this is the third cash back issue strike three
	LeeMcKenzie \| 16 Feb 2012 Report Abuse
	I have purchased using Reserve & Collect a few times. When collecting you need to make sure that the till assistant scans their Reserve & Collect paperwork or your Reserve & Collect online reservation print-out. If the assistant just scans the item then in my experience it is unlikely you'll get the cashback paid.
	RussNotts \| 14 Feb 2012 Report Abuse

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