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EE Home Broadband - New Customers Reviews

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Reviews and experiences from TopCashback members who have shopped with EE Home Broadband - New Customers. Review this merchant

EE Home Broadband - New Customers Reviews
	It was really easy to switch to ee, the process was smooth and hassle free. The cashback is just an added bonus. I would recommend switching, you will be quids in.
	Qaweta \| 16 Sep 2015 Report Abuse
	fast internet.
	\| 14 Sep 2015 Report Abuse
	Another merchant who's reviews sort order defaults to Highest Rating... NOT 5* ! Cheap broadband and good cashback, BUT I left them for BT two months ago and they're still taking payment! Rang twice previously to sort it - been in a queue now for 19minutes waiting to get through to someone with tinny, distorted pop music blaring down my ear-hole
	M0NK3Y \| 03 Sep 2015 Report Abuse
	Brilliant deal with cashback
	Garylancethompson \| 07 Jul 2015 Report Abuse
	Tracked well took a little bit longer to pay out but good amount of cash
	snailey1712 \| 06 Jul 2015 Report Abuse
	Be aware! Placed an order with them through cashback online to find out that they cancelled my order for no genuine reason. Now they claim they will place another order but that's over the phone which won't validate the cashback! Very sneaky company and their customer service is appaling
	alinutza20 \| 18 Mar 2015 Report Abuse
	Excellence, received cash-back without any hassle
	vjpowergrid \| 13 Mar 2015 Report Abuse
	Fantastic customer service. Received cashback about 2 months later.
	bloodygoodme \| 14 Feb 2015 Report Abuse
	Very pleased with my ee broadband. Good customer service. My purchase was tracked very quickly and I had my cashback on time. Thank you!
	julie1987 \| 26 Jan 2015 Report Abuse
	Paid out £101 in two months, as others have said, I was initially sceptical given the amount of cashback, but happily I was wrong. Satisfied with the service provided by EE. Some problems during the changeover, which EE did not tell me about, but once sorted no further problems.
	Ian50 \| 17 Dec 2014 Report Abuse
	Seamlessly transferred. Thanks
	\| 06 Dec 2014 Report Abuse
	Was extremely sceptical given the value of the cash back was £100+ but it tracked within 24hrs. Took just under 3 months to become payable but definitely worth the wait. This paid for my years line rental - thank you TCB and EE!
	alis05 \| 03 Dec 2014 Report Abuse
	Fantastic offer, paid for my years line rental up front and got £131+ back and extremely quick pay out - couldnt ask for better
	janette5054 \| 01 Oct 2014 Report Abuse
	Amazing! Connected, as planned, to EE broadband on 26th August, huge amount of cashback payable on 1st October! Very happy. Broadband as good as previous provider. Monthly bill lower. Paid up front for a years line rental and the cashback has covered the cost of that! Lots of other perks being with EE too such as 2 for 1 cinema tickets.
	individual \| 01 Oct 2014 Report Abuse
	tracked with 24 hours payment after 2 months cannot be faulted
	oggyway \| 20 Aug 2014 Report Abuse
	Tracked straight away , moving from TalkTalk ,as they wanted to double the price of my tariff on new contract , girl phone operator , pretended" to speak to her manager and then came back with the news , so off to EE .
	sunshine_bouy \| 14 Jul 2014 Report Abuse
	Great cashback offered but had to go through TCB on Twitter to eventually get it paid.
	Wires13 \| 21 Jun 2014 Report Abuse
	PLEASE READ!! We recently swapped over to EE for home broadband and all went well, also the service has been really good. Smooth switch over etc and broadband is fine. This is the point you might like to know though! When we switched we took the option to pay the line rental upfront at a cost of £132.00 which effectively makes your total cost cheaper over 12 months. However, it did not go through their system this way and we ended up paying monthly direct debits at FULL COST instead. Rang EE and got it all sorted, they were really helpful in every way and appologised for the error straight away. The reason i have added this comment is not to deter you from taking out broadband with EE, rather to let you know what happened and to give you a "heads up" so that it doesn't happen in your case. If you choose to pay your line rental upfront, keep an eye on your bank for similar direct debit transactions is all i'm saying! All in all and with that problem sorted, EE seem to be a good provider with good customer service so it's all tip top!! Cashback tracked really quick, payed out in around 2 months!
	bodsdad \| 06 Jun 2014 Report Abuse
	Switched seamlessly to ee 6weeks ago very pleased with phone and broadband and delighted cash back payable today.
	tlc1 \| 13 May 2014 Report Abuse
	Well, cashback of £100 finally arrived today. Ordered EE 'phone and broadband on 26th Dec. 2013, cashback amount was stated as being £101, and did not see cashback as paid by early March,so put in a claim for it. EE service has been very good, few initial problems, which they were good at sorting quickly, and since then, low bills. as all phone calls(land, international and mobile)are inc. except premium rate calls, which we do not make. Also broadband reception is very good, so many thanks to EE, far better, and cheaper than our previous provider BT.
	nelson05 \| 15 Apr 2014 Report Abuse
	Excellent!! Cashback tracked within hours. Date of Transaction, 27 Feb, switchover happened on 20 March, Cashback payable 4 April! Can't fault that. Saving loads as was with Sky previously, now have 38mbps fibre rather than 1.8mbps on a good day. Paid Line rental up front so saving over £50 a year on that alone. Would definitely recommend - have bought Humax Freesat box plus have Amazon Prime streaming. Very, very happy and paying about 1/3 what I was per month, plus added bonus of 1000mins to mobiles included! Definitely recommend!!
	Cashback59 \| 04 Apr 2014 Report Abuse
	I have been very pleased to find that I have had my cash back within two months of taking out the contract. The change over and set up carried out by EE was quick and without any issues. I was quite sceptical initially about getting the cash back and have avoided telling any one about it until I was sure that it was genuine. By paying upfront line rental, getting the cash back and with an additional half price offer for existing customers, I will be saving over £300 across the 12 month contract. It took a bit of time to look at all the options to decide on the best deal but it was worth the effort. I am very pleased with the service EE are providing and their customer service team have been significantly better than my previous provider.
	\| 21 Mar 2014 Report Abuse
	Superb. Ordered online end November and the broadband was set up in 3 weeks. Initially, the broadband's link was broken but then after the first week it went okay. Cashback became payable in less than 2 months. Amazing! Happy with both the product and the cashback.
	Priyankaj \| 14 Jan 2014 Report Abuse
	I signed up for broadband back in August. I was told by EE that the cashback wouldn't track until after the 3rd bill, well it was coming up to my 4th bill and it still hadn't tracked. Did a quick missing claim form and Top Cashback had it sorted and credited the £120 to my account within less than a week! :) Extremely happy with Top Cashback's level of service!
	Kortnie \| 06 Dec 2013 Report Abuse
	Fantastic experience. Just claimed my £121.60 cashback from EE. Sweet! Ordered broadband in August, claimed cashback in October, no hassle at all. The BB product is great. No problems, acceptable speed and not needed tech support at all. Highly recommended.
	Nneka \| 19 Oct 2013 Report Abuse

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