Get up to £15.75 of your purchase back when you shop with Direct Line Home Insurance Join TopCashback Free
Get up to £15.75 of your purchase back
when you shop with Direct Line Home Insurance

Direct Line Home Insurance Reviews

Please sign in to leave a Direct Line Home Insurance reviewX
Have a read of the Direct Line Home Insurance reviews below and you’ll find more positive feedback than negative from members who have taken out a policy with them through our site. In terms of Direct Line themselves and the cover they offer, some of the comments you’ll find include “excellent service as usual”, “couldn’t be easier”, “good company, would use again” and “excellent price for comprehensive cover”.

Many people have also highlighted the speed with which they received their cashback after buying from Direct Line, with one of our members saying: “Excellent all round — good value and timely cashback payment.” Other feedback about the process includes “fast payers and good service — would recommend” and “great, quick payout”. The Direct Line Home Insurance review feedback on Trustpilot is also pretty good.

Someone wrote: “Have been with Direct Line for many, many years and have found their customer service second to none — can’t do enough to make your claim hassle-free.” Other feedback you’ll find includes “excellent service and easy to deal with” and “I have my car and home insurance with Direct Line, and have always found them to be the best on policy provider and price”. Review this merchant

Direct Line Home Insurance Reviews
friend icon
12 months to track
  lloydyluv | 24 Jan 2017 Report Abuse
friend icon
Didn't get the cashback!
  | 17 Jan 2017 Report Abuse
friend icon
waited nearly 12 months for cashback and only received it after contacting customer services
  carolcharlie100990 | 09 Dec 2016 Report Abuse
friend icon
Terrible. I have used this for both house and car insurance. I have had to lodge claims for both. The first time eventually they gave me £20 instead of £50 for car insurance and now they have just deleted the house insurance claim. Terrible service and it f
  helenbaggett | 04 Dec 2016 Report Abuse
friend icon
It didn't track, then took so long to chase. Original policy was taken out in April. Only just recieved cashback. Not good.
  victoria2055 | 18 Nov 2016 Report Abuse
friend icon
Second time I have had problems with receiving cashbook from Direct Line had to use customer services to help once may be a hiccup but twice is a problem will not use again.
  davekland | 21 Sep 2016 Report Abuse
friend icon
didnt regonise cashback till i got in touch with topcashback
  vijaygami121 | 31 Aug 2016 Report Abuse
friend icon
Disgusting!! Eligable for £47.50 cash back after buying home insurance, this was immediately delined by Direct Line. Six months on, the claim has still been declined. Do not use direct line.
  pegasusfifty | 24 Aug 2016 Report Abuse
friend icon
Very slow at paying cashback
  Gonger | 24 Aug 2016 Report Abuse
friend icon
Generated a new quote as required to receive cashback. The new quote increase the premium by more than the cashback amount being offered. I was then unable to retrieve my cheaper quote generated without cashback. Cashback was paid as expected, but ultimately I paid more. Would go direct and without cashback next time
  tommo83 | 03 Aug 2016 Report Abuse
friend icon
Made two home insurance purchases, months apart from Direct Line and each one you declined by unjustly declined after about three weeks after purchase. Not happy with the delaying tactics from Direct Line.
  mahmoud | 02 Aug 2016 Report Abuse
friend icon
Two claims with them and both didn't automatically register
  leehallman | 26 Jun 2016 Report Abuse
friend icon
Purchased Premium home Insurance cashback got declined......AVOID!
  maxxos | 19 May 2016 Report Abuse
friend icon
Cashback did not go through at correct amount even after logging claim.
  adam_murkin | 22 Apr 2016 Report Abuse
friend icon
Was asked twice for follow-up details, and still declined. Very annoyed.
  tsh | 16 Apr 2016 Report Abuse
friend icon
Do not believe you will get cashback from Direct Line. I purchased home insurance from direct line and based the price comparison on the cashback I was going to get. Paid for the insurance and 6 months later no cashback. Direct Line Rip-off. Topcash back no problem they did what they could.
  skybluelad | 14 Apr 2016 Report Abuse
friend icon
i wouldn't use this cashback offer again, and would opt to go with another insurer or offer. I paid the full annual premium in Oct and didnt receive my cashback until April. This is too long to wait when the premium isn't on direct debit and is paid in full.
  kariz | 31 Mar 2016 Report Abuse
friend icon
Declined for no obvious reason, days after me purchasing. I Inputted correct details. Needless to say won't be using them next year and will probably stop using them for car insurance aswell now.avoid
  gangsta | 19 Mar 2016 Report Abuse
friend icon
Company did not honor the deal offered. I paid for them more expensive premium deal, however revived the cash back claim for the cheaper option.
  mw123 | 21 Feb 2016 Report Abuse
friend icon
Cashback was declined 6 weeks after paying the full premium, despite tracking and validating perfectly! Lodged a claim. The claim is now shown as "On Ice" and won't be submitted until 3 months after the purchase. Selected Direct Line as it was the best deal, just as well because the chance of getting cashback looks slim.
  JonoClouds | 18 Feb 2016 Report Abuse
friend icon
Do not pay amount as advertised should be£78.75 only paid £42
  Golding33 | 16 Feb 2016 Report Abuse
friend icon
Paid incorrect cashback. Given up waiting for correction.
  Busmanair1 | 09 Feb 2016 Report Abuse
friend icon
I did not get the full amount of cashback advertised
  jayejayeaj | 07 Feb 2016 Report Abuse
friend icon
Took ages to come through, had to fight for it for over 6 months before I eventually got it. However I got what they advertised so deserves one star for that.
  ScottC85 | 28 Jan 2016 Report Abuse
friend icon
Wrong cashback amount given!
  Lemar37 | 27 Jan 2016 Report Abuse
1...56789      View:   2550100