DHGate .com Cashback

• What will stop me getting cashback?
  • Using a promotional/voucher code not posted and approved by TopCashback.
• Good to know
  • Cashback paid may differ from the amount expected due to currency exchange rates from USD to GBP.
  • From time to time information displayed here may be out of date. Please see Topcashback's full Terms and Conditions page for further information.
  • Cashback rates are subject to change both up and down.
  • Recurrences on the amount of purchases that can be made while earning cashback may be limited.
  • DHGate cashback can be earned simply by clicking through to the merchant and shopping as normal.
  • Transactions for this merchant should appear as pending within 24 hours. They will remain at this status until the retailer confirms that we're eligible for cashback. Once this happens your purchase will reach the confirmed stage of your account. When the merchant then pays us the cashback we can make this payable in your account.
  • DHGate Cashback is available through TopCashback on genuine, tracked transactions completed immediately and wholly online.
• What to do when
  • The vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a "Missing Cashback" query within 100 days of the transaction, we will be unable to chase up claims older than this.
  • Some merchants may not be forthcoming with untracked cashback. We endeavour to chase untracked cashback but reserve the right to halt enquiries at any time. Please do not make purchase decisions based upon expected cashback as it is not guaranteed.