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Get up to 5.88% of your purchase back
when you shop with Chums
Chums Reviews
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Reviews and experiences from TopCashback members who have shopped with Chums.
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Chums Reviews
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All round good experience . Ordering easy and quick, delivery good. Payment of cashback ok. Never had a problem but assume customer service is good since rest of process is acceptable.
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cyprusgirl69 | 30 Aug 2017
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Shopped with Chums before (with a rival cashback site) I can't comment on this (Topcashback) site as yet, Up to now everything seems to be on track etc. As regards Chums I fully recommend them !
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Terribaldy | 06 Jan 2011
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Everything went fine and the goods were delivered very promptly without any problems.
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| 17 Nov 2010
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very quick to track and confirm.
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oliveoil | 20 Sep 2010
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Remember to note the free shipping code for orders over £50, (50FREE) before going to the checkout and enter it into the voucher box. Otherwise you will not be able to select this at payment. I have been caught twice by this and had to pay for shipping on large orders.
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framble36 | 07 Jan 2017
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Not too happy with the quality of their goods.
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Bettyboo516 | 24 Jan 2016
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PURCHASED 5 ITEMS AND CONFIRMED IN FULL,I RETURNED 1 ITEM FOR WRONG SIZE AND C/BACK REDUCED TOO ZERO.
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WHEAT | 26 Nov 2011
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Saw an advert in a national newpaper for some goods I wanted, the cashback was an added bonus!. Good where okay, but delivery was slow.
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skycomputing | 07 Nov 2010
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Products and delivery great, but despite TopCashBack saying visit had been recorded neither of my two orders show so no cashback. It made the slightly overpriced items competively priced if the cashback had been given
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Dave1966UK | 17 May 2014
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No complaint about the goods, but it does not appear that I am going get any cashback.
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Glamrock73 | 16 Sep 2012
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Items took ages to arrive, not good quality
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Myrt | 25 Mar 2011
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Delivery was so slow, cashback slow to pay
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SteveMichell | 08 Feb 2011
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This retailer took my money for goods in October 2010, and the goods were not delivered. I emailed Chums in November and was promised a delivery after December 1st. No delivery! I emailed and asked for my money back and had no reply. I emailed again several days later and gave them 7 days to refund my credit card. No reply! I emailed again giving them another 7 days to refund my card befor I informed the OFT. Chums replied immediately asking for all details of the order. These were emailed back. One more email from Chums to me saying that a refund was being processed and would be with me 'shortly'. That email was dated 30th December 2010 - and no refund has been sent. This company has behaved extremely badly.
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Krismousse | 07 Jan 2011
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PURCHASED 5 ITEMS AND CONFIRMED IN FULL,I RETURNED 1 ITEM FOR WRONG SIZE AND C/BACK REDUCED TOO ZERO.
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WHEAT | 26 Nov 2011
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Money taken from my account immediately received a letter 2 weeks later to say items out of stock. Had to wait to receive money back.
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ajg | 17 Jan 2011
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Excellent, delivery as stated, product better than anticipated. Fur lined rubber boots. I don't know what I would have done without them in this weather.
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sparkle32 | 06 Dec 2010
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You do not get 12.12% cashback as offered. The item I bought was discounted to £16.99 and cashback was only £1.69. This is 10%.
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kada | 15 Nov 2010
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I finally got my order over two weeks after I placed it, but absolutley no replies from my two emals.. Wouldn't use again unless no other choice available.
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dabbit | 05 Jul 2010
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I placed my order which tracked very quickly. However their customer service is rubbish. I had an email from the payment company about the order, but none directly from Chums. After two weeks I had heard nothing so I emailed them through their web site. I never heard anything, nothing, not a note! Absolutely rubbish, a company I will not use again!
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dabbit | 02 Jul 2010
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Good value for money. Goodservice.
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| 29 Mar 2010
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No problems, good company to deal with.
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cranhill | 10 Feb 2010
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I was pleased with my purchases, and they were delivered within the timescale specified
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rolorea | 29 Jan 2010
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Very fast and efficient service.
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sollies | 12 Jan 2010
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