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Buymobiles Reviews

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“Super impressed with (the) speed of cashback becoming payable — other merchants could learn from these guys” is how one of our members described her experience with Buymobiles.net in a review they decided to leave. Other members have also clearly been pleased with the service provided by the mobile phone retailer, with comments left including “got a great deal on my new iPhone and quick cashback also” and “great service at great prices — and cashback paid on time”.

While it is true that some members have complained about their cashback being denied, having to put in a claim or having to wait a while for their cashback, plenty of others have been pleased with the process. Some of the comments left with regard to this include “Quick payout, always no issues”, “paid within two months — great” and “quick and easy — cashback confirmed quickly”.

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Buymobiles Reviews
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The £30 cash back for new contracts is either out of date or a lie. ive just purchased a new 18month contract from buymobilephone.net and in the cashback tracker its showing £0.01! Just a warning to other users. dont rely on the cash back. I don't know if other users have been more successfull but i have seen other coments on here to back up my experience. The shopping experience with buymobilephones.net however was good and efficient.
  | 02 Sep 2010 Report Abuse
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£30 cashback promised, £5 received- opened enquiry. Despite this, their offers are still the best I could find and the service was very good although it took longer due to backlogs.
  beckywright | 19 Mar 2010 Report Abuse
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very fast tracking although only 15 pounds when displaying 15-20.Not received phone yet but good comms.
  fusiapink | 10 Dec 2009 Report Abuse
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Avoid "existing customers" don't get cash back
I think I might have bought a phone from these about 10-15 years ago so I might be an "existing customer" I certainly won't be again. Top cashback have a duty to ensure this is clear, or clearer. Looks bad on both of you and I certainly won't fall for it again.
  636708 | 23 Jan 2024 Report Abuse
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lacks credibility and took too long
  judehoney | 01 Dec 2023 Report Abuse
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Don't bother
Got a Samsung Galaxy Flip 4 on contract. Was expecting about £35 cashback. Declined! Deals are good but don't expect getting cashback,
  BIGJAM | 03 Jun 2023 Report Abuse
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Declined as per others - won't use again and will give bad reviews on all sites
  royalbalou1 | 09 Oct 2022 Report Abuse
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Declined cashback and they won’t do nothing about it. Wont be using them again
  delosullivan | 13 Feb 2022 Report Abuse
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I have received no cashback, not a Penny of it! What’s worse is after I made the order I was told the phone would arrive three weeks later… When it didn’t arrive three weeks later I tried to contact them and received messages saying there is no point speaking to our operators about when your phone because they will have no idea and won’t be able to help you, so I just had to wait I waited over a month for the delivery of my phone which was meant to be a next day delivery so I can’t say they’re great company but at least now I have my phone
  Loonic | 21 Jan 2021 Report Abuse
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Declined my cashback payment even though all aspects of my purchase were met. Avoid and look elsewhere
  paulmorton25 | 28 Dec 2020 Report Abuse
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My mobile was faulty My mobile was faulty, I returned it, they have had it for 5 weeks, continually say they can't find the fault. After 5 weeks I asked to cancel the contract as I have no mobile, they have just come back to say there would be a 30% charge for the iphone because now they have decided there are scratches front and back, it 100% was sent back as new, I used it rarely for 2 days as the home button was faulty and it had a heavy duty cover on it that I bought with the iphone. The service if things go wrong is terrible, do not use this company!
  Member1195032584338 | 28 Nov 2020 Report Abuse
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Ordered from Buymobiles as they claim to provide next day weekend delivery if ordered before 4pm. I ordered just after 2pm on saturday to be told my order won't arrive until the monday after. The only reason I chose this company is the fast delivery which they have failed on. I will not be using them again.
  Member386905418429 | 02 Aug 2020 Report Abuse
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Order Number:40990201 I sent back my phone over a week ago after using it for 2 days, under the 14 day money back and i've not herd anything from this company since and i know they have had the phone back now a week and despite me emailing them and getting no reply. 8 days later i finally got a email saying " as you didn't send the phone back in pristine condition we will be charging you £108 or we can send the phone back to you and you can continue using it" What a dirty company Buymobiles.net is, That phone was sent back in pristine condition i even had others look at it and it was perfect with all accessories even the black film on the screen was on the phone. So i had to pay £108 to cancel. NEVER EVER again would i touch "Buymobiles" also their phones are LOCKED. I used the phone for 2 days and they charged me £108 plus the return fee £10.91.
  Member1181052248348 | 13 Nov 2019 Report Abuse
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as with many others , a completed order was declined cashback with no good reason ..AVOID
  eggleman | 19 Aug 2019 Report Abuse
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Declined cashback for no reason after new contract taken out.
  DChar82 | 14 May 2019 Report Abuse
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Had my cashback declined, no reason given and no way to appeal, won't be using again!
  cwf | 16 Sep 2018 Report Abuse
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Very poor. Had to submit a missing cashback claim which was upheld in my favour.
  Laura_Atkinson | 21 Jun 2018 Report Abuse
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completed order denied , don't rely on this retailer
  eggleman | 06 Apr 2018 Report Abuse
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Merchant declined the cashback. After 5 months I'm still waiting.
  algiogia | 05 Mar 2018 Report Abuse
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cashback declined after 1 month from purchase - no reason given
  Friday13th | 02 Dec 2017 Report Abuse
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bought 2 mobiles from buymobiles.net ,both tracked but both then went to declined
  bugle | 24 Oct 2017 Report Abuse
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Cash Back declined for no reason: Treat with caution
  clibby | 03 Sep 2017 Report Abuse
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Cashback declined for no apparent reason although I was extremely careful to do everything right. If you're buying something from them anyway then fine, but for sure don't rely on getting the cashback.
  gybe_mark | 01 Jun 2017 Report Abuse
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Another bunch who wriggle out of paying any cashback with all sorts of excuses. If you don't want to pay cashback, don't link up with cashback sites!
  mm76 | 16 Mar 2017 Report Abuse
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Refused my claim, said I did not use topcashback, but the transaction is shown on my topcashback account. Feel that I have been done out of money and topcashback dont seem to bother if the merchant says no
  freddiec | 08 Mar 2017 Report Abuse
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