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Buymobiles Reviews

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“Super impressed with (the) speed of cashback becoming payable — other merchants could learn from these guys” is how one of our members described her experience with Buymobiles.net in a review they decided to leave. Other members have also clearly been pleased with the service provided by the mobile phone retailer, with comments left including “got a great deal on my new iPhone and quick cashback also” and “great service at great prices — and cashback paid on time”.

While it is true that some members have complained about their cashback being denied, having to put in a claim or having to wait a while for their cashback, plenty of others have been pleased with the process. Some of the comments left with regard to this include “Quick payout, always no issues”, “paid within two months — great” and “quick and easy — cashback confirmed quickly”.

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Buymobiles Reviews
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Tracked at 1p within hours and was raised to £30 after 7 days. (Presumably after the 7 day cooling off period). Confirmed shortly after and became payable in just short of 3 months. Also payed a £30 cashback deal as part of the phone package on time (90 days). Merchant also sorted a problem with my contract within the hour via email. Would recommend.
  kingtrowel | 01 Nov 2010 Report Abuse
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Tracked at 1p but then 9 days later it tracked correctly. Awaiting it to be confirmed
  vegman | 20 Oct 2010 Report Abuse
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Great retailer, phone delivered quickly and very good communications throughout.
  Trappist | 28 Sep 2010 Report Abuse
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Fast tracking and the £30 cashback makes a great experience!
  Narada | 27 Jul 2010 Report Abuse
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Took a while to get cashback but in the end I got it
  azhy | 18 May 2018 Report Abuse
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Wasn't entirely happy with my Top Cashback experience with buymobiles.net. I had to lodge a missing claim after my new phone contract purchase, despite following all of the steps methodically from Top Cashback. It took months for my claim to be rectified but eventually I did get the £30 I was owed in my Top Cashback account.
  Joannadawn1982 | 05 Mar 2018 Report Abuse
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Make sure you get the best deal through buy mobiles and don't expect your cashback. Have just bought my second mobile through them but only because it was the best deal. Original deal tracked but was declined after a few weeks.
  raysan | 04 Nov 2014 Report Abuse
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everything was going so well. cashback had been tracked and pending. after waiting over 2 months they pulled the cashback. it was the only reason why I went with this company in the first place. happy with phone, not with service or cashback
  Penny4254 | 03 Jul 2014 Report Abuse
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Top cash back says they have received payment for orders placed in September but still not payable has been over 12 weeks now
  mhw189 | 19 Dec 2013 Report Abuse
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Phone received next day after ordering so cannot fault for this, but unfortunately I am still awaiting cash back!!!
  TinaPettengale_ | 23 Nov 2013 Report Abuse
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Didn't automatically track so I submitted a manual claim a couple of months ago. Still waiting, although it did show that I had 'visited' the site at the time of purchase. Hopefully it will be added to my account, but I'm not counting on it.
  CashbackAndy | 30 Dec 2012 Report Abuse
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I found Buymobilephones no problems for the actual side of sorting the contract out and sending me my phone out but so far over months of waiting the cashback is non existent. I got a new contract over 4 month ago yet still have not even received there approval of it on my cashback here, it shows a transaction but no amount so i raised a ticket and they've failed to respond too it.. Topcashback would be as well removing them if there not willing too pay up too customers. I understand that some merchants take a while too pay but im not even getting confirmation of £30 due yet its been 4 months now.
  Throttle | 23 Nov 2012 Report Abuse
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Have dealt with Buymobilephones in the past and all has been well. This time I purchased a contract phone expecting £30 cashback, there was no requirement to be a new customer. I have now been waiting eight months for a resolution to my enquiry. The only response so far has been "not yet been able to reach a conclusive outcome". I'm therefore not likely to choose Buymobilephones again.
  markbloke | 12 Aug 2012 Report Abuse
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Topcashback didn't track my order, I submitted a missed purchased with them in Oct 31 2011, still nothing, will not buy from this supplier again, feel robbed :'(
  LeonaDevon | 01 May 2012 Report Abuse
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I've purchased two contracts with them on two separate occasions and they denied the cashback in both instances. Definitely won't recommend.
  starosta | 16 Nov 2011 Report Abuse
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Bought phone back in January 2011. Cashback not received yet. Millions of reminders. Still nothing. Bought one more phone in May 2011- no cashback again. Sent lots of nudges. Nothing. Rubbish. Void.
  loprezio287 | 02 Oct 2011 Report Abuse
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Awaiting £30.30 cashback, although tcb think its only £30. Been waiting 1 month (chased 2 weeks ago, "awaiting for response from retailer").
  boulderman | 09 Jun 2011 Report Abuse
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I have never had a problem with getting phones from this company and customer service has always been helpful but cashback still hasnt been tracked and claim seems to be getting no where, so i you want a phone then go for it but dont do it for the cashback as you will probably never recieve it, watch this space
  Gems84 | 25 Apr 2011 Report Abuse
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If you use these guys then good luck getting your free gift. It took me alot of paperwork phone calls and emails to get my xbox kinect.
  | 03 Apr 2011 Report Abuse
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Good cashback paid out in time
  WelshSteve | 10 Feb 2011 Report Abuse
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Tracked at £0.01 within hours, not at the £30 it should have been. Lodged enquiry after a few weeks- still waiting for it to change.
  | 23 Dec 2010 Report Abuse
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tracked initially at 0.01 then was uplifted within a few days.
  big_al_81 | 25 Oct 2010 Report Abuse
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Took out a contract in may and it tracked at £30 and its just been payed out, so 4 months from tracking to paying out. So i would recommend this retailer, but others seem to be hit and miss.
  sid104 | 02 Sep 2010 Report Abuse
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My order tracked ok but payment arrived 1 month later than expected date yet it did arrive so can't complain too much :-) As for order itself on my phone contract i received handset ok and got much better deal than networks offered at the time so good experince overall id use them again.
  Throttle | 09 Aug 2010 Report Abuse
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tracked at 0.00 then upgraded to £30 now confirmed, also got a good deal via t-mobile with a great phone, would recommend.
  sid104 | 16 Jun 2010 Report Abuse
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