Enterprise — there for your essential journeys

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If you have to make an essential journey during the coronavirus outbreak and need to rent a vehicle, Enterprise’s Complete Clean Pledge will give you peace of mind that they are committed to maintaining the highest standard of cleanliness in the industry.

As part of the Complete Clean Pledge, they have taken guidance from leading health authorities and will implement enhanced cleaning practices for vehicles, shuttles and branch locations, as well as social distancing.

As an essential services provider, you can be sure Enterprise are open to serve those who need a vehicle and help frontline responders

From compact three-door cars to spacious SUVs and vans, they have a vehicle to suit your needs.

If you’re looking to rent a vehicle this week, you can take advantage of the fact we’re offering members an exclusive 6% cashback (5.1% for Classic members).

Let’s take a more in-depth look at their Complete Clean Pledge.

Complete Clean Pledge

Vehicles

Clean vehicles have always been important to Enterprise, but at this moment in time, they know vehicle cleanliness is even more critical.

While they have modified their services and processes in order to protect customers and employees, if you need a car during lockdown, Enterprise are going above and beyond their already rigorous cleaning protocols thanks to their Complete Clean Pledge.

Each of their vehicles is thoroughly cleaned between every rental — and backed by the Complete Clean Pledge.

This includes vacuuming, a general wipe down and sanitising with a disinfectant which meets leading health authority requirements, with particular attention paid to more than 20 high-touch points, such as the steering wheel, seat belts, door handles, mirrors, gearstick and the key and key fob.

They also have measures in place to immediately isolate and quarantine any vehicle, if needed.

Branch Locations

The Complete Clean Pledge extends to Enterprise locations too, and they have also introduced updated process and safety procedures.

Employees working in branch locations are following best practices recommended by health authorities.

These include frequently sanitising touchable surfaces, such as countertops, phones, tablet devices, payment devices and door handles — among other high-touch areas — with disinfectant throughout the day.

Essential locations for essential workers

Enterprise are continuing to help healthcare professionals, emergency responders, the emergency services, utility providers, the military and local governments move goods and services during this health crisis.

While they are accepting reservations from any branch location online or by phone, Enterprise are limiting their physical locations by consolidating operations to centralised branches.

After you make a reservation online, you may be contacted by one of their employees to help arrange a vehicle transfer point, which may differ from your original branch location.

This helps protect employees and customers, keeping their open locations and physical interaction to a minimum while still maximising their availability for those who need their services.

Essential precautions for essential journeys

To protect both customers and employees, Enterprise have modified their service offerings. This includes the addition of roadside rentals at their locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic at their locations.

Whether you’re picking your vehicle up at the roadside, or if they deliver it to you at your place or work, garage or home, they maintain proper distance throughout.

They also recognise some travel plans might change during these difficult times. As a result, they have extended their existing no-fee cancellation policy to include customers with prepaid rentals booked directly with them.

You can also check out their Covid-19 FAQs for more information on Enterprise hours or operation, upcoming and existing reservations, Enterprise Plus and what steps they’re taking to keep employees and customers safe.

If you do need to hire a vehicle, you can earn exclusive up to 6% cashback with us this week.

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