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Get up to 2.1% of your purchase back
when you shop with Better Bathrooms
Better Bathrooms Reviews
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Reviews and experiences from TopCashback members who have shopped with Better Bathrooms.
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Better Bathrooms Reviews
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cashback didnt track and missing parts when delivered, no customer services to resolve.
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CashbacKing | 16 Jul 2020
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Merchant has gone in to administration
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jimlinjohnston | 23 Apr 2019
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I placed two orders with this company amounting to around £1000 and cashback has gone to zero. Whilst I would normally follow this up my experience with this company to date suggests that it would not be worth the time and effort. My order included taps that just do not work, even after having a new boiler and water pump installed (water pump suggested by company )- complete waste of money, as they still do not work and the customer service is a joke. I will definately advise not to deal with this company.
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daviem2 | 31 Oct 2012
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Took day off work to wait for delievery, nothing. Better Bathrooms blame the courier but admit the items are in in their warehouse in Stafford. Now Better Bathrooms say more items are not in stock. Useless. From in stock and 3-5 days delievery to now delievery over 1 month away. Useless.
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chick810 | 11 Oct 2012
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Do not touch this retailer. Returned items in line with their T&Cs and Distance Selling Regs but they have refused to provide refund in line with statutory obligations. Customer Services rude and unhelpful. I have had to report them to Trading Standards and am threatening legal proceedings to get my money back.
Cashback also declined on basis that 1 item out of 4 was returned even though they have not refunded me for this item and I am currently without goods, refund or cashback.
Bunch of cowboys. Avoid.
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naboothatswho | 15 Mar 2012
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dont touch with a barge pole!
cash back does not track, i raised a query and it still didnt get paid.
as for the company it took 3m to get the goods, and when received legs for the bath were missing, the tap was badly made, the shower screen didnt fit the bath so we had to buy a curtain rail and curtain. the toilet is bad quality and the flush is pathetic. the fitted cabinets didnt fit with the toilet cupboard so we had to buy an extra panel to fill the gap. the shelf in the cupboard, the melanine cover has began to peel-dispite being fit for bathroom use.the chrome on the sink and bath taps has pitted already less than 6m old.the side of the bath was damaged all along the edge, we thought the thin flimsey side panel would disguise this but the panel fitted underneath it.
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| 16 Oct 2011
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Tracked okay delivery very good.
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monica | 19 Aug 2010
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took about 3 weeks to track but paid 3 months later
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jan | 13 May 2010
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Had to do a manual claim for this retailer and cashback was lower than expected.
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suza | 11 May 2010
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Didn't track, order delivered late as stock on website wasn't up-to-date.
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smn198 | 14 Dec 2009
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Tracked quickly. Goods have arrived on time. Good quality and good customer service. Kept up to date at all times on progress of order.
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AHiorns | 24 Nov 2009
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good site, good delivery, very pleased
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stever | 21 Nov 2009
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Tracked at the 2% initially, hopefully will change to the correct 8%
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matthewnsarah07 | 09 Nov 2009
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