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Get up to 1% of your purchase back when you shop with Asda Mobile Join TopCashback Free
Get up to 1% of your purchase back
when you shop with Asda Mobile

Asda Mobile Reviews

Reviews and experiences from TopCashback members who have shopped with Asda Mobile. Log in to review
Asda Mobile Reviews
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Any excuse to not track and not pay out
Do not expect cashback from Asda Mobile to pay out. They didn't track it apparently.
  bingbong23 | 23 Jul 2025 Report Abuse
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Shirkers - Expect to wait 7months only to be told 'Computer says no.'
Purchases never track and when you put in a claim they'll take 7 months to come up with patently false reasons to decline payment. On multiple occasions they accused me of cancelling my payment and requesting a chargeback - which is nonsensical as how am was I still able to use their network if I'd cancelled the payment? It seems they now realise the stupidity of that excuse, and instead now just blanket refuse claims by claiming they can't find the tracking information for the transaction, even after providing the transaction ID.
  DJWill | 10 Jul 2025 Report Abuse
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Terrible, didn't track and declined the claim
Followed the steps and made the purchase immediately without any other actions. Didn't track. After more than 6 months, I was told order not found!!! This is terrible.
  hess22 | 09 Jul 2025 Report Abuse
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No cashback
I joined the network 5 months ago, but I still haven’t received my cashback.
  Kurtleung | 28 Apr 2025 Report Abuse
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Recorded transaction but, set payment at £0!
Don't risk tracking against a high paying contract. Would mark zero stat
  Ianharrisuk | 16 Jan 2025 Report Abuse
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Cashback amount got wrong
The cashback should be £4.25 for a monthly plan of £24. They just paid me £3.61. I have no idea how they come up with figure. Topcashback should look into this.
  Kv7825 | 04 Dec 2024 Report Abuse
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Cashback claim denial by Asda Mobile
I purchased unlimited data plan for one month and Topcashback stated that there will be £4.25 cashback. The cashback wasn't automatically tracked. I had to make a claim for missing cashback. Asda Mobile always said the Order was cancelled or refunded. This wasn't true. Topcashback tried to offer £4,25 by was of settlement as a matter of goodwill. I accepted it. However the money has not come through yet. Feels like scammed into closing the claim.
  Kv7825 | 24 Oct 2024 Report Abuse