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Get up to 2.1% of your purchase back
when you shop with Appliances Direct

Appliances Direct Reviews

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“Amazing service and fast cashback — would use again without a doubt” is what one delighted TopCashback member said after shopping with Appliances Direct through us. Take a look at the other Appliances Direct reviews below and you will find plenty of other positive remarks from happy shoppers, including “excellent. I received the money faster than the delivery of the item. Very pleased” and “quick and easy transactions, fast cashback payout”.

It is not just how quickly members have received their cashback which is highlighted, as others have mentioned the service provided by the kitchen and household appliance provider. One member said: “Excellent service, friendly delivery men. Would highly recommend appliancesdirect.co.uk.” If you take a look at the Appliances Direct review feedback on Trustpilot, meanwhile, you will discover the vast majority of it is positive.

Some of the comments you will find include “great service, great delivery and a brilliant machine”, “speedy and prompt customer service, handle all issues very well” and “easy to use website with great bargains. Great communication and very fast delivery — exactly when I was told it would be — by very polite delivery men”.

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Appliances Direct Reviews
	Cashback for recent purchase wasn't registered to start with, but Topcashback got it organised and it was payable quite quickly. A previous claim was not registered, queried and subsequently declined. So a bit hit and miss.
	SJA \| 21 Jul 2018 Report Abuse
	Ok service, cashback initially declined because it calculated the wrong amount.
	SergeantBilko \| 08 May 2018 Report Abuse
	Not the fastest cashback but did receive it.
	banavalikar \| 08 Jun 2017 Report Abuse
	Smaller amount declined, not sure why.
	mattplay \| 14 Apr 2019 Report Abuse
	A mystical (much lower than the price paid) amount was tracked and took forever to get paid cashback.
	RomantikaC \| 10 Mar 2017 Report Abuse
	Cashback didn't track but this was quickly rectified by the retailer - just a bit more hassle than usual
	danshuk \| 18 Mar 2016 Report Abuse
	Sold us a washing machine via their website that was not for sale, even though it was! We had to go for another (more expensive) because it was urgent. Not great, to be honest...
	annalisacb \| 11 Apr 2019 Report Abuse
	Sent the wrong goods, Took 3-4 week to send the correct ones, took months then declined the cashback and wouldn't accept cashback claims older than 6 months
	dlofting \| 26 Jun 2018 Report Abuse
	Cashback excludes VAT - right at the bottom of their terms and conditions. Very sneaky.
	jess_fleig \| 15 Jan 2017 Report Abuse
	did not pay out
	Foxglove16 \| 26 Jun 2019 Report Abuse
	Would not pay cashback, would of never used them if i knew this.
	dc_uk00 \| 13 Jun 2019 Report Abuse
	I spent £299 on an item. I had an email that the cashback claim had tracked. As far as I was concerned I'd completed the transaction online. However, someone from AppliancesDirect phoned me to 'check some details' and to try to sell me an extended warranty. Months later (too late to do anything about it) I saw cashback had been declined as transactions have to be completed immediately and WHOLLY on line. I believe they themselves created the situation where they could decline payment by phoning me! It felt like a bit of a con really! I wish I hadn't spoken to them now. People be careful about speaking to them if you're expecting Cashback!
	ynysygwas \| 07 May 2019 Report Abuse
	Can't do and won't do attitude from customer service. Fridge due delivery today has not been delivered even though the courier system tracked it was received by local depot at 0107 this morning. Customer service lied to me at 9am saying the courier did not have it but changed their story when i called back with proof at 12 noon. Cust serv rep did not want to help get a new quick delivery slot, I'd have to do the running around and organise that myself with the courier. Apparently they also have no managers, supervisors, or any points of escalation to simply talk to a justified unhappy customer. Now waiting a further 6 days for a fridge which is sitting at the local depot. Appliances Direct couldn't care less. Will be 6 weeks from ordering by the time I get it, if it arrives at all and they haven't lied to me again.
	ljqm007 \| 12 Apr 2019 Report Abuse
	Didn't pay cashback due to using the Which trial on their site.
	cheesydreams \| 24 Jan 2019 Report Abuse
	never paid declined it for no reason
	mrs_saver \| 28 Dec 2018 Report Abuse
	I purchased an extractor fan £897 on the 30th Oct 2018 with a delivery date of the 1st Nov, they cancelled by email the day before, this has happened a further 3 times and I still have not received the product..worse service ever!
	\| 16 Nov 2018 Report Abuse
	If I could leave a zero star I would! Ordered a new dryer last week and paid delivery for Monday. When they rang me to confirm and all was arranged. I received a text and email the eve before delivery stating it would be delivered within a 2hr time slot. I paid for my Saturday girl to stand in and had the pm off. In the afternoon I got a further text stating that due to a capacity overload they were unable to deliver. I immediately called them and was advised to ring the delivery people for another slot, I did and they offered me a delivery the week later!! I called appliance direct again, explained the situation, said I wasn't happy and they rescheduled a delivery for the next day and refunded my delivery fee. The next day, I again had to arrange cover in my shop to allow me to be at home (another £40 out of my pocket). The time slot given was between 350-550pm, at 2pm I scribed her text to say they were unable to deliver due to a vehicle fault! Fuming was not the word!! Absolutely hopeless!! I called appliance direct and they offered me free delivery next Monday!! I told them politely where to shove it and cancelled my order. Today I have received 3 texts/emails 1 confirming refund of delivery, one confirming cancellation of order and advising me that goods must be returned as they were received and the last one... Confirming delivery for Monday!! I'm sure children could organise this company better than the staff. Risk shambles!! Avoid Avoid Avoid!!
	Sunflora \| 01 Nov 2018 Report Abuse
	Retailer declines cashback - no reason given and you are not given a reason as to why or submit a claim- won't be using any 'direct' retailers ever again - avoid
	adr0ck \| 16 Oct 2018 Report Abuse
	Declined cashback, won't ever use appliances direct again.
	shazzy55 \| 15 Oct 2018 Report Abuse
	Do NOT use! Cashback declined despite my buying a very expensive Smeg fridge for £400. I'm unable to lodge a ticket as Topcashback will not look into a claim. Dodgy!
	farah131 \| 05 Oct 2018 Report Abuse
	Rejected my claim for no reason. Bad communicators.
	MrCacky \| 03 Oct 2018 Report Abuse
	I didnt get paid and dont know why - only used them for the cashback wish i gone elswhere
	Bigbunny1 \| 09 Jul 2018 Report Abuse
	Declined cashback for no obvious reason
	Antony375 \| 28 Apr 2018 Report Abuse
	NO PAYOUT, be aware of this company
	Klimaya \| 23 Apr 2018 Report Abuse
	Declined cashback on genuine purchase
	bgajic \| 10 Nov 2017 Report Abuse

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