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AO.com Reviews

Reviews and experiences from TopCashback members who have shopped with AO.com. Log in to review
AO.com Reviews
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Great service!!!
Bought a new washer dryer to replace the old broken one. The new one is great, had the cheapest price compared to others, delivery very fast and installation was professional. Everything perfect as always, using ao since 2012. Cashback was seamless and on time
  Babinos | 06 Dec 2024 Report Abuse
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AO.com
No problems at all good experience
  linkev9 | 26 Oct 2024 Report Abuse
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Ao.com
Good cashback but have to wait way to long for it to pay.
  Laburnum42 | 14 Sep 2024 Report Abuse
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Hit and miss possibly
Was declined by AO. Similar story to other reviews. Luckily Topcashback sorted it.
  Trif | 28 Aug 2024 Report Abuse
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Questionable approach to cashback
Cashback declined. "The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale." Absolute rubbish! Do they just cut-and-paste their response to missing cashback?
  Snoopydoopy | 11 Jun 2024 Report Abuse
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Good overall
Tracked quickly and paid TCB slowly after raising hopes by stating an increased payout was being reviewed. None the less good overall.
  sandyforbes | 10 Jun 2024 Report Abuse
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Good experience
Received cashback for a TV i recently purchased. Cashback was fairly quick and happy with this result.
  VivNunn1361 | 22 May 2024 Report Abuse
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Happy shopper
Cashback paid very nice, thank you. Never had any issues with AO, order then deliver on time,
  ashworthsj001 | 08 Mar 2024 Report Abuse
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Failed to pay out
Don't bother fails to pay out for no valid reason
  jameskenyon1983 | 24 Feb 2024 Report Abuse
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Good value
Good service and excellent customer service from the team
  SwindonMan | 16 Feb 2024 Report Abuse
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3% cashback
Bought a Hisense fridge which should be the "exclusive" 3% cashback, they paid out 1% which took almost 3 months.. :(
  DaveK95 | 01 Feb 2024 Report Abuse
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happy with my purchase happier with my cash back
Detected few mins after purchase, after 8 weeks it went to confirmed and the next day payable
  makinware | 28 Dec 2023 Report Abuse
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Some Great Offers
Friendly enough Customer Service, keep the deals coming.
  lokha | 09 Nov 2023 Report Abuse
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2 faulty freezers
First one faulty taken , back now second one , 1 month old is faulty but will only repair , plus no compensation for this , not good at all !
  Robo 1999 | 02 Nov 2023 Report Abuse
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Great discounts
nice to have extra discounts too.
  SwindonMan | 30 Sep 2023 Report Abuse
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Excellent cashback! 5 *****
Brought 2 large electrical purchases, had to wait until allotted time ...then full cashback given 5 *****
  dianediana | 24 Sep 2023 Report Abuse
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no
good pay out
  H2FoaJ4BN | 01 Sep 2023 Report Abuse
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Cashback declined
Lodged missing cashback claim but it wasn't honoured as AO said I didn't purchase imediately from them after clicking on topcashback. I did leave the AO page to click on the confirmation sign up email AO sent me. Not impressed. Also not impressed by the week long follow up calls to my work mobile chasing feedback
  mcnawtyk | 23 Jul 2023 Report Abuse
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Many thanks
No problem good cash back
  Benghazic | 02 Jun 2023 Report Abuse
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Great service
Easy to use and always great value, excellent service !
  Peter239 | 20 May 2023 Report Abuse
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Great company Good value Fabulous service
AO is my prefered company as their service, value and products are A1. I would highly recommend them to anyone.
  HazelQuinn | 27 Apr 2023 Report Abuse
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Took nearly a year to get cashback
It's taken nearly a year to get the correct cashback from AO. I bought a washing machine, in response to an email from topcashback promising special 7.50% cashback that day only on large appliances. I only got 1%. Missing cashback claim sorted 11 months+ after purchase.
  22ELprimroseTCB | 20 Mar 2023 Report Abuse
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Really disappointed with AO
Bought over £1300 of kitchen appliances and had cashback declined.
  KZ1 | 08 Mar 2023 Report Abuse
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Prompt payment
  throstle53 | 02 Feb 2023 Report Abuse
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Good cashback and service
  Barlaston2710 | 29 Jan 2023 Report Abuse
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