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Get up to 8% of your purchase back when you shop with Aliexpress UK Join TopCashback Free
Get up to 8% of your purchase back
when you shop with Aliexpress UK

Aliexpress UK Reviews

When it comes to feedback provided by TopCashback members who have made a purchase on AliExpress UK through us, they praise the merchant for the pleasurable shopping experience they provide and the fact the site is easy to use and offers great products at excellent prices. Customers also expressed delight that their items were delivered on time to the UK without any problems.

AliExpress has an overall three-star rating on Trustpilot, with happy customers highlighting the extensive range of products available at affordable prices. They point to the fact the site features helpful sellers and provides free delivery, while some who have used it praised their dispute process.

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Aliexpress UK Reviews
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avoid
as other people have said, dont rely on it. they will refuse to pay out large amounts of cashback.
  midnightvigilante | 28 Aug 2026 Report Abuse
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Declined
Going to think before purchases from them in future. They up the cash back %, Then don't track and decline any claim. Not happy 2 large cashback claims declined recently
  neil69 | 26 Aug 2026 Report Abuse
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Shysters.
Aliexpress declined the largest cashback I was owed by them, and when I filed a missing cashback claim, claimed that the transaction didn't come via TCB. Utter shysters.
  ghmorgan | 26 Aug 2026 Report Abuse
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Disappointing service with systematic issues and held funds
I have had an increasingly frustrating experience with TopCashback, and the service has become completely unreliable. The main issues: Frequent Cashback Denials: Legitimate purchases that tracked correctly are routinely rejected at the final stage with generic excuses (e.g., "not recognized as the last click") without providing any actual proof. Lowered Rates: The cashback percentages actually credited are frequently lower than the rates advertised at the time of purchase. Blocked Payouts: Funds cannot be withdrawn smoothly; payouts to verified PayPal accounts get blocked or held without clear explanation. Unresponsive Support: Customer support takes up to a full week to reply, and when they do, it is almost always an unhelpful, copy-pasted template. I cannot recommend using this platform until they fix their tracking transparency, improve payout reliability, and provide timely customer support.
  taptime | 26 Aug 2026 Report Abuse
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They are scammers
No payment from this scammers, spent a lot of time sending them tons of information and they didn't pay anything. Don't use them, they are fraud
  Redbeards | 26 Aug 2026 Report Abuse
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Do NOT rely on the cashback..
Never tracks properly, and the usual chestnut: "TopCashback was not seen as the final referrer of the purchase." Erm, I'm a TCB veteran here, not a noob, I know how to click through for cashback. Aliexpress should be banned from here - clear bait and switch tactics.
  meherenow | 26 Aug 2026 Report Abuse
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Mixed bag - Sometimes it doesn't track / sometimes doesn't pay out
As with any purchase, don't depend on cash back as part of the final price calculations. 80% of the time they pay out no problem, sometimes though, they don't, claiming that TCB was not the last referrer - usually on large amounts of £40+. On large purchases I ALWAYS ensure I clear cookies and cache and start a new session so there is no way any other referrer could be possible. So far I've had loads of cash back which is great, but recently I've had over £300 declined across several transactions.
  kjdooris | 26 Aug 2026 Report Abuse
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???? ?????
I’ve been waiting for the cashback confirmation for much longer than the stated timeframe, and I’m starting to doubt it will ever be confirmed.
  Kakadyn | 20 Aug 2026 Report Abuse
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Invariably get declined
Always do all the right things, clear the cache, allow third party cookies etc etc but AliExpress invariably declines to pay the cashback - just had another series of purchases declined!
  Thriftyme57 | 19 Aug 2026 Report Abuse
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Monster Cashback!
Have had consistent results and support have been excellent for any missing claims. Aliexpress has been my top cashback provider! Great rates all the time with some seriously good rates now and then.
  deals | 17 Aug 2026 Report Abuse
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High Value Purchase Not Tracked - Claim Rejected
Definitely do not use on the basis of high cashback, especially on a high value item as you will find item doesn't track regardless of you knowing to delete history, cookies etc prior to purchasing. Claim then results in nothing. Waste of time and effort and ultimately could have purchased elsewhere for less when taking into account the non cashback amount.
  MattyKHZ | 17 Aug 2026 Report Abuse
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Fake goods
Brought MAKITA batteries. Don’t look right or hold charge Cheap for a reason
  slated | 17 Aug 2026 Report Abuse
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Pay out pennies - only!
Like everything else about aliexpress, their cashback is unreliable. Their presence on Topcashback is mere ‘click bait’. They pay out on a very small percentage of transactions and then only for very small purchases. Anything that involves north of £1 very unlikely.
  daveyrodgers4 | 14 Aug 2026 Report Abuse
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Order cancelled
Placed an order and it was cancelled within 10 seconds and refunded. I "can" purchase at a higher price now but no point in that. Bad merchant.
  boshbaggies | 02 Aug 2026 Report Abuse
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Cashback is always too less than it should be
Even allowing for VAT and delivery, the amount of Cashback is always less than it should be. I have raised a ticket on this but have not found out the reason why. It can be as low as 70% of what it should be. It has never happened with the other retailers I use on this site.
  GeorgeMuffin | 26 Jul 2026 Report Abuse
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Used to pay out, not anymore
Back in May 2026 was the last time AliExpress paid out, since then everything had been declined.
  Munkster | 25 Jul 2026 Report Abuse
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Used to pay out, not anymore
Back in May 2026 was the last time AliExpress paid out, since then everything had been declined.
  Munkster | 25 Jul 2026 Report Abuse
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Always errors
The worst merchant on here. Always have errors with coupons. Cashback gets rejected and they insist on individual claims from different shops. I'm not doing 30 x £0.24 claims. Today I logged in to see old cash back rejected, and tried getting a coupon to work for half an hour (to no avail) and now cash back has dropped from 15% to 6% after midnight ticked over. Always multiple issues.
  AM81 | 18 Jul 2026 Report Abuse
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A bit scattergun.....
Some transactions track and pay within decent timescales, some track and need constant chasing and either then get paid or some declined for no good reason, even if made on the same day with the same Ali Express store. Always seems to be larger amounts that get tricky.....
  JimHuk | 10 Jul 2026 Report Abuse
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Declined large cashback amount
I've brought a number of items previously from AliExpress without any issue with cashback. However I made a large purchase in January with over £200 in cashback, which was just declined with no reason 6 months later.
  Member8127651999221 | 08 Jul 2026 Report Abuse
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Very reliable
One of the more reliable retailers. The only time I had issues with cashback was when the link transferred me to the app and not browser.
  wiktoriasztos | 04 Jul 2026 Report Abuse
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Just great.
Online with Aliexpress is brilliant and really fast with their cashback. Happy days.
  SusanSimmill | 03 Jul 2026 Report Abuse
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good service simple and fast cashback
good service simple and fast cashback
  ikramayoub | 02 Jul 2026 Report Abuse
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AliExpress didn't keep their word about cashback .
They keep declining my cashback for no legitimate reason. Do not trust AliExpress with their cashback
  Stephen Brisco | 01 Jul 2026 Report Abuse
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They keep declining for no legitimate reason and don't allow claims!?
AliExpress are always declining cashback for no legitimate reason. It is almost like it is company policy to decline half of the transactions. My biggest concern is that trying to appeal them I get "Unfortunately, this brand doesn’t allow us to make claims for missing cashback. However, feel free to get in touch to see if there’s anything we can do for you." Seriously, nowhere does it say this in the terms and surely they have to comply with Topcashback's rules, otherwise they should say Bye Bye to arrogant merchants like this!
  top0fthepops | 24 Jun 2026 Report Abuse
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