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very good
Very good company
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shawkins1962 | 25 Mar 2024
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thats a lot of money back!!
thank you, thats a lot of money back for taking out membership. Good work!
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trishaowen1 | 23 Mar 2024
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Worst for paying cashback always declined
Surprise surprise, cashback declined again. 2nd time been refused. Not just here but reviews on other sites show the AA regularly decline cashback. Cashback sites should stop the AA from using them for referals.
Also TCB should change how reviews appear automatically from highest rating to the newest first for a true reflection on ratings on merchants. I always forget to change it to newest first when looking at reviews, so it all looks good then if there is an issue i remember to change ratings to newest and surprise surprise the newest ratings are always the worst 1 star sometimes 2, which shows latest true reflection about merchant. If i could give zero stars i would as the AA don't even deserve 1 star!!!
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dmcfarlane1 | 21 Mar 2024
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Did not track and declined claim
Have gotten thousands in TCB so know what I am doing, however AA did not track and their agency declined despite doing everything correctly. Not a happy chappy.
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kulwant_singh | 15 Mar 2024
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Listen to the reviews
Bought a policy through TCB didn’t track. Contacted TCB after 7 days, told they would submit my claim in May!!
No way not waiting esp after now reading these reviews. I’m cancelling the policy as I’m within my 14 days. Don’t take the policy out based on the cash back you might get. If you’re going to buy the policy anyway then you’ll have nothing to lose but if it’s based on the cash back as mine was. Don’t bother!
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meanlisa79 | 13 Mar 2024
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Does not honor
I purchased with them through this website, but they claim other channel was credited. I would like to know what that means. I'm not buying AA cover again
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Gramacho | 06 Mar 2024
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didn't track cash back...twice
didn't get cashback. supposedly still waiting for merchant action. ...for 8 months
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Irfanhajee | 03 Mar 2024
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Cashback Con
Please inform The AA that we will not be using them in future for any form of insurance / breakdown cover because I believe we have been conned by the erroneous offer of a £20 discount.
Also, I do not believe that we are the only ones that have been conned as proven by the comments.
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dave00smith | 03 Mar 2024
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No payout and difficult to leave
I'm just coming to the end of my 12 months car insurance and breakdown cover from AA. The £20 cashback sat pending for a few weeks after I took out the policies, but was declined and never paid out. I now see that the AA site on TCB actually states that it's not unusual for this vendor - so definitely don't take out a policy with AA if you're doing it to get the cashback, view it as a nice extra if you're lucky enough to get it paid.
Plus the insurance renewal I recently received from AA had gone up around 50% from last year, so as I was able to get much lower from other insurers, I phoned to cancel. I was waiting to speak to someone for 20 minutes, then once they eventually cancelled the insurance, they said even though the breakdown cover had come as a bundle with the insurance, I needed to speak to another department .... so another 10 mins waiting, lots of questions when it was eventually answered, only to be told, no it's someone else again who needs to cancel it, and they'll transfer me again. I said I had to get back to work and could they phone me late afternoon the next day as my PAYG phone had already taken a hit with all the time on hold. They agreed, and said I'd get a call at 3pm. Of course they phoned me in the morning when I was working, and just left a message saying I had to phone them. Is it all just a scam to make people give up and allow the auto renew to go through? All I know is that I won't touch AA again.
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gld73 | 14 Feb 2024
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Cashback is wrong
Purposely added extra AA cover options to get £165 cashback (I spent £259.12 - and you needed to spend £250+) - but I only received a cashback of £95 as if i've spent £200 to £249.99.
£70 has gone astray! Will be cancelling it in the 14 day cool off period if its not sorted and i'll take less cover at a cheaper price.
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vee_tee | 31 Jan 2024
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2nd time no cashback
Auto renew they charge you circa £250
switch between providers and comeback for £108
AND they promise £54.50 cashback.
but for the 2nd time in a row AA dont give cashback.
Didnt have this problem with RAC and other sites all tracking normally
Avoid this timewaste. Go elsewhere.
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ffsdoubleEH | 30 Jan 2024
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compeletly not happy because wronf cashback ammount.
I requested many times to tell the top cashback team to correct the cashback amount but they didn't help me at all I have been using top cashback for a long time but with this experience, I am very disappointed.
still, I am requesting the top cashback team to pay me the correct amount. hope for a positive reply.
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mim786uk | 23 Dec 2023
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Fails to track.
Twice I have bought AA breakdown cover through Topcashback and both times the transaction did not track. AA did pay out eventually after i submitted a claim.
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SMADAP | 22 Dec 2023
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Don’t get your hopes up
Bought policy in November a month later not tracking not even pending. TopCashBack say they will chase it in March! AA say nothing to do with them. Total joke.
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kev_dent | 19 Dec 2023
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Don't trust the offer - deceitful
The offer was £79 on policies costing over £200. I paid £204 and was awarded £29 cashback. I have started a claim so will see how that goes. I could have saved more through other means if I had not gone through Top Cashback.
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JEFFERS99 | 18 Nov 2023
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Declines 0 stars
Declines cashback and their break down cover has hidden charges. Cost me £140 one to avoid !
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fwdrew | 20 Aug 2023
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new family cover
3 month and cashback now paid out, happy bunny.
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kraftykerry | 13 Jul 2023
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Long time coming!
Well done to Top Cash after 4 years I received a payment.
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bridgetjones3 | 04 Jul 2023
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Long time coming!
Well done to Top Cash after 4 years I received a payment.
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bridgetjones3 | 04 Jul 2023
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Six years on and AA still haven't honoured cashback
Despite submitting a missing cashback claim and Topcashback keeping in touch with me to update me on their discussions with AA, no cashback has been forthcoming. Suffice to say I haven't bought an AA policy since and will not do again unless there is a compelling reason to do so...
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pratikshah1 | 04 Jul 2023
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Refused cashback
I had to chase the cashback as it didn't trace and then got refused by the AA. Really disappointing, definitely not getting it ever again
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Algis | 01 May 2023
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Declined at every chance
Made the mistake of attempting to get cashback from AA, they just declined at every chance despite reading the terms multiple times and not seeing any valid reason for them to do so. Avoid, there are better breakdown providers on TCB
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jitzyy | 19 Apr 2023
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Good
Very good service
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miziolek | 18 Mar 2023
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WARNING -- DECLINES CASHBACK, NO REASON GIVEN, DOESN'T ALLOW APPEALS!
I went through all the correct procedures as I do with every other retailer to get the cashback deal with the AA for my breakdown cover. It was declined, no reason given. I tried to lodge an appeal against this but they don't allow appeals. Submitted a ticket to TopCashback and they confirmed there is nothing they can do as it is an AA decision not to allow appeals or reviews and they had no info about why it was declined either (website visit had tracked and I had the purchase confirmation and so on!). This is quite frankly disgusting behaviour from AA. Don't fall for it!
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liz1812 | 23 Feb 2023
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Good service
Very good and quick service
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Member271796023707 | 13 Feb 2023
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