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Get up to £140.70 of your purchase back when you shop with AA UK Breakdown Join TopCashback Free
Get up to £140.70 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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Don't pay out
Don't pay out. big risk
  Adamu10003 | 05 Jan 2025 Report Abuse
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Slow!
They paid out but took nearly 5 months and not before I asked TCB to have a look at it, due to it staying pending for ages. After a nudge again (Thanks TCB for sorting it) AA have now paid out.
  huwgains | 04 Jan 2025 Report Abuse
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Do not trust the AA for cashback: you will not get it
I bought a genuine breakdown cover from the AA, switching from RAC to get the cashback. Overall it worked cheaper. Or it would have worked cheaper, should I say, if the AA had been true to their cashback promise. I am owed £32 and the AA stated they don't see that I bought through TC. That's because they ensure the transaction doesn't track, they force you to submit a separate claim, and then they deny the cashback. They keep all the money and steal customers from competitors at the same time. This is making me distrust the AA for breakdown cover too. Scammers.
  Lile5 | 03 Jan 2025 Report Abuse
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Don't pay out
Still waiting for reply to claim for as declining cash back. Like other reviews, they shouldn't be allowed on here
  Member8120763714830 | 03 Jan 2025 Report Abuse
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Maybe lucky?
Unlike many others I purchased end of Oct and it tracked within 1 day. Was payable after the 90 days. Really smooth and easy to use through the website. Really happy with it. Could be just luck but was still cheaper than my previous breakdown cover
  lizzie4077 | 31 Dec 2024 Report Abuse
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Cashback declined on 27-12-24.
£70 cashback declined although bought via Topcashback. Other reviews say the same thing. Topcashback need to look at this.
  nicholasjohng | 30 Dec 2024 Report Abuse
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Cashback declined for no reason
As per the title, cashback was declined for no reason. Balance paid in full, active policy until Oct 2025. Will contest it.
  whitehartbaz | 29 Dec 2024 Report Abuse
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Shouldn’t be registered on here as don’t pay
Still waiting for cashback from the AA now 9 months on. Emailed Top Cash back and nudged numerous times . Claim hasn’t been declined, so waiting on money back which is rightfully mine
  Loubiec03 | 29 Dec 2024 Report Abuse
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Total con
We should all report them as they’re obviously using false advertising, 5 months on and no cash back. Scam.
  Justwant | 13 Dec 2024 Report Abuse
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Wish I had read the reviews
Got rejected for not being a new customer, but have never had a product through AA. I only went with them because of the cashback. I will go back to Greenflag next time.
  JoSays | 13 Dec 2024 Report Abuse
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Terrible
AA did not provide documentation on the purchase until chased a number of times. Also, AA refused cashback claim with the excuse "TopCashback" was not the reason for the puchase which is total rubbish. I will certainly not be using AA in future. Good luck!
  Paulr | 08 Dec 2024 Report Abuse
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DO NOT USE
Zero Stars!! Cashback declined, appealed and still declined. AA should be removed from this site. And topcashback are totally useless so don't even bother appealing.
  Meggs6 | 07 Dec 2024 Report Abuse
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Don't trust!
Was recently rejected my cashback as apparently "i was not seen". From looking at other reviews, can see similarities. Wouldn't trust AA if purchasing to benefit from the cashback.
  BIGJAM | 05 Dec 2024 Report Abuse
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Only paid after a direct formal complaint
The AA initially turned my claim down, giving some waffle about not being able to trace my membership number. I then contacted them directly and made a formal complaint - after many weeks they agreed that there has been "an error" and paid the cashback. Strange how these "errors" seem numerous (see feedback below) and always in their favor. If you have had your claim turned down in these circumstances (when you've done everything correctly) then so the same. I did all the legwork as TCB weren't interested in challenging the AA despite their recent poor feedback.
  gizzard | 05 Dec 2024 Report Abuse
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AA Declined Beware
With cashback it worked out cheaper than my existing breakdown. But as is happening more regularly on this site cashback was declined. So policy cost me more than previous. Don’t Bank on receiving any money back.Dissapointed
  bexley1 | 04 Dec 2024 Report Abuse
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Con merchants
Refused to pay out as they say that "I wasn't seen". Beware before tracking for cashback through the charlatans that are the AA
  DPGumby | 03 Dec 2024 Report Abuse
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Surprised Surprised!
Absolutely disgusting how this is still being advertised. It seems that everyone has cashback declined. A total scam !! My purchase met the cashback criteria to the letter, but still the have the audacity to decline! I only bought a policy with AA because of the cashback, I could easily have got a better deal otherwise. What a SCAM!!
  Peter1502 | 03 Dec 2024 Report Abuse
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Rip off
Seems they never pay
  richarda1852 | 29 Nov 2024 Report Abuse
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Declined without reason
Declined cashback and now need to go through customer service. Not holding my breath for a good outcome.
  Bmoray | 28 Nov 2024 Report Abuse
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Declined!!!!
Declined after 2 months for no good reason!!!! DO NOT TRUST THE AA!!!!!!
  gilescheaster | 27 Nov 2024 Report Abuse
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Not worth it!
Don't both with this one, no cash back given
  Pryesh | 10 Nov 2024 Report Abuse
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This company should be removed
Only booked with the AA due to the promised cashback, but it has been denied. Everything was done correctly so they are just con artists who won't be getting anymore business from me.
  Meggs6 | 06 Nov 2024 Report Abuse
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They used to be reliable
Switched from RAC to The AA and saw they had a good deal for new customers and extra cashback offer. Set up account to start from 1 November. They took the money and sent me an email with all my account details. I can see the transaction in my merchant clicks. 10 days later, no cashback tracking so I've raised a ticket. But I can't set up my account or the app. Every time I try to register and they send me a confirmation email, it says the account is not registered. Yet they sent me another email today with all my details reminding me to set up the app. There was a time when the AA were the gold standard. I'm very tempted just to cancel and go to Green Flag.
  Fenchurch42 | 03 Nov 2024 Report Abuse
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Declined
Declined and not willing to do anything even though they can see I have a paid up account and they have not paid out any cashback and TCB can see I clicked through on the day of purchase. Its too easy for The AA to lose track of the click through and never pay.
  Mmaatttt | 01 Nov 2024 Report Abuse
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As with many others ‘cashback declined’.
Purchased policy in June, tracked as it should at £48, Then 4 months later cashback declined. Will certainly not renew with the AA.
  johnwak | 01 Nov 2024 Report Abuse
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