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Get up to £134.50 of your purchase back when you shop with AA UK Breakdown Join TopCashback Free
Get up to £134.50 of your purchase back
when you shop with AA UK Breakdown

AA UK Breakdown Reviews

TopCashback members have rated AA UK Breakdown three stars out of five, with those providing positive feedback pointing out the excellent service and great value they received, with one customer stating that they provided them with the cheapest roadside cover.

Another one of our members says the cashback offered made taking out AA breakdown value for money, while others state their cashback was paid out within the timeframe or had tracked within minutes of making a purchase, with one commenting: “Not the first time I have used TCB (TopCashback) with AA - 100% record, no issues.”

Customers leaving reviews on Trustpilot, where they have a three-star rating, praise them for being prompt and careful, as well as attending call-outs and fixing problems quickly, with one saying they “never failed to impress”.

Someone describes how they had only called for advice about an issue and the AA sent someone out to fix the problem, while another says their car was back on the road within 40 minutes of calling for assistance. Another positive seems to be the fact that membership gives you discounts, while you can gain access to offers via the website.

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AA UK Breakdown Reviews
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Please don't rely on the cashback
I followed the rules to the letter. I know I did as this was the second time of going through topcashback, reading the other reviews it's clear that the AA just don't honour their side of the bargain, rejected twice, RAC have been much more reliable for cash back
  buster301 | 04 Mar 2025 Report Abuse
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Do not use
Cashback declined for NO reason. Avoid
  Achillmurphy | 04 Mar 2025 Report Abuse
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DO NOT EXPECT CASHBACK WITH AA
I have also had my claim rejected on the grounds that the TopCashback 'was not see'. This is totally unbelievable - one or two rejected claims perhaps, but it seems like everyone using this method is subsequently rejected. I even screenshotted all my information beforehand but it seems this counts for nothing - and why does it take them 4 months to provide this response.
  Loulou1603 | 04 Mar 2025 Report Abuse
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Habitual Non-Payers
Wish I could give zero stars, but unfortunately that is not an option. This is the second time that the AA have declined my cashback without a reason. I should have known better. On the first occasion I thought perhaps I may have done something wrong while clicking through to the AA, however on this occasion I know that I followed the correct steps to ensure cashback. Alas AA declined without providing an explanation as so many other people have experienced - so disappointing. AA will not have my custom in the future.
  camelianellie0511 | 04 Mar 2025 Report Abuse
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Cash Back declined
Cash back declined for no reason, making this a very expensive breakdown cover! DO NOT USE!
  trebor98 | 04 Mar 2025 Report Abuse
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You will not get payment.
Based on other reviews and my own experience, don't bother. You will not get cashback as promised. I went with the AA due to the cashback offered and was told after 4 months of no payout that they did not track it correctly. Cookies were tracked and referral links were proven correct, so based on this and others' experiences it sounds like you'll get fobbed off without any evidence from them to back up their claim.
  mrrossdude | 04 Mar 2025 Report Abuse
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Cashback declined for no reason
Applied for UK breakdown cover specifically because of the generous cashback offer, and ensured all usual protocol was followed to ensure it was eligible. Didn't track so had to lodge a ticket, upon which the claim was declined with no specific reason why. Very frustrating, won't be applying for AA cover again
  ajellisster1 | 04 Mar 2025 Report Abuse
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Finally received cashback
Just to add to my earlier 1* review that after complaining and a few nudges, I did finally get the cashback. Still deserves to be scored this low for not paying out as promised and requiring timewasting efforts on customers' side. Might be worth chasing?
  Neil_Batley_ | 03 Mar 2025 Report Abuse
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Does not payout
Yet another example of AA declining the cashback payment. Do not expect a payout.
  sphox | 21 Feb 2025 Report Abuse
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Don't expect cashback
Have got breakdown cover without using any vouchers etc. Cashback was declined without any reason.
  mdonepudi | 13 Feb 2025 Report Abuse
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Great
Cashback paid within a few months as stated and no problems whatsoever.
  patois | 11 Feb 2025 Report Abuse
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Never use again
Cashback rejected, Purchased a policy via topcashback link. spent approx £230, with the promise of approx £90 cashback in Nov 2024, they do not allow you to claim the for cashback for 3 months, Once submitted to the retailer they then reject it - then to be told that the claim cannot be claimed as topcashback 'cannot hasn't been seen 'be seen by the retailer so no cashback can be claimed. seem v suspicious that this is the case. While a helpful link to prevent this happening in the future by topcashback, is not much use once the horse has bolted. I have to consider a cynical point of view about this- topcash back makes money from the referral to retailers, what better way to make more money than to refer to retailer , then not pass on the cashback? As a consumer we have no visibility of this and it becomes impossible to track. My account shows i clicked through to the retailer ...it all seems a bit suss i will be cancelling my breakdown polocy with the AA, and also not renewing my insurance with them either as a result
  wookieguns | 06 Feb 2025 Report Abuse
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Declined
Same experience as many others here - declined after months, reason 'not seen' (whatever that means). Feel cheated.
  Jules29 | 04 Feb 2025 Report Abuse
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No complaints, received my £95 cashback after 70 days
This is the second time ive been with the AA via TCB and not had any issues, I signed up this time on the 20th November 2024 and received my cashback on the 31st Jan, great quick process, no complaints at all.
  Muzza1980 | 04 Feb 2025 Report Abuse
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Yet another AA Complaint...
As with so many other TCB members, cashback has been rejected by the AA for no legitimate reason. (Bought it directly from TCB site and no policy with AA in the 12 months before.) I agree that AA should not be allowed to advertise on the TCB site if they have no intention of paying the cashback. Truly appalling. (1* review only because a lower score is not possible.)
  Neil_Batley_ | 27 Jan 2025 Report Abuse
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Cashback Paid
Purchased AA breakdown cover on the 01/10/24 through Topcashback - Roadside Assistance, At Home & National Recovery for £120. The £60 cashback paid out in 14 weeks.
  rmjohns2 | 15 Jan 2025 Report Abuse
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Cashback was declined... Don't know who by!
I have not had a policy with the AA for a year so there's no reason to decline. I called the AA and they said that Topcashback declined it and they have no say in it - what? I raised a missing cashback ticket but that will take months. If, after that time, they still refuse to pay out, then I will be stuck with a policy and no cashback. I had no choice but to cancel the AA policy as you only have 14 days to do so. Poor all round.
  Chiefkegwin | 12 Jan 2025 Report Abuse
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Don't pay out
Don't pay out. big risk
  Adamu10003 | 05 Jan 2025 Report Abuse
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Slow!
They paid out but took nearly 5 months and not before I asked TCB to have a look at it, due to it staying pending for ages. After a nudge again (Thanks TCB for sorting it) AA have now paid out.
  huwgains | 04 Jan 2025 Report Abuse
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Do not trust the AA for cashback: you will not get it
I bought a genuine breakdown cover from the AA, switching from RAC to get the cashback. Overall it worked cheaper. Or it would have worked cheaper, should I say, if the AA had been true to their cashback promise. I am owed £32 and the AA stated they don't see that I bought through TC. That's because they ensure the transaction doesn't track, they force you to submit a separate claim, and then they deny the cashback. They keep all the money and steal customers from competitors at the same time. This is making me distrust the AA for breakdown cover too. Scammers.
  Lile5 | 03 Jan 2025 Report Abuse
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Don't pay out
Still waiting for reply to claim for as declining cash back. Like other reviews, they shouldn't be allowed on here
  Member8120763714830 | 03 Jan 2025 Report Abuse
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Maybe lucky?
Unlike many others I purchased end of Oct and it tracked within 1 day. Was payable after the 90 days. Really smooth and easy to use through the website. Really happy with it. Could be just luck but was still cheaper than my previous breakdown cover
  lizzie4077 | 31 Dec 2024 Report Abuse
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Cashback declined on 27-12-24.
£70 cashback declined although bought via Topcashback. Other reviews say the same thing. Topcashback need to look at this.
  nicholasjohng | 30 Dec 2024 Report Abuse
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Cashback declined for no reason
As per the title, cashback was declined for no reason. Balance paid in full, active policy until Oct 2025. Will contest it.
  whitehartbaz | 29 Dec 2024 Report Abuse
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Shouldn’t be registered on here as don’t pay
Still waiting for cashback from the AA now 9 months on. Emailed Top Cash back and nudged numerous times . Claim hasn’t been declined, so waiting on money back which is rightfully mine
  Loubiec03 | 29 Dec 2024 Report Abuse
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