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Get up to 18.37% of your purchase back
when you shop with 1st Audio Visual
1st Audio Visual Reviews
Reviews and experiences from TopCashback members who have shopped with 1st Audio Visual.
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1st Audio Visual Reviews
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I have still not received my cash back after 3 years
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woolly32 | 23 Jun 2018
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2 years after purchase and my claim was finally rejected...avoid 1st Audio Visual at all cost
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tcbwig | 18 Feb 2012
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1st audiovisula failed to pay me any cashback! I was owed £16.25 following the purchase of a tumble drier. Despite repeat approaches from TopCashback and a support ticket that remained open for over a year, 1st audiovisual failed to pay me a penny. NO CASHBACK PAID. I see from other customer reviews that I am not alone. Buyer beware.
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Rosco | 20 Dec 2011
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Cashback declined after previously tracking.
Will not use this company again
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jeffers47 | 21 Sep 2011
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I ordered a new tv in November 2010 and am still waiting for the cashback 8 month later. I have sent countless "nudges" to topcashback, never heard anything back apart from the initial reply. I wonder if I will still receive the money. Good TV and good delivery BUT I have seen many comments on various sites and they do not seem to be prepared to honour their cashback commitment.
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| 16 Aug 2011
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Excellent service, item arrived quickly good communications, would use again and also a great price!
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hanzac2004 | 12 Jul 2011
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1stAudioVisual did not complete a fully tracked and validated cashback transaction of over £50.00. The Topcashback team were excellent in attempting to resolve the matter but responded that the supplier was "Unresponsive".
1stAudioVisual are still claiming to provide cashback on the Topcashback site. I hope others will have a better experience than I did.
Product was good and the price was also decent, but the lack of honesty in providing the promised cashback means that I no longer trust them and so will sadly not be dealing with them again.
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Vacheron | 12 Jul 2011
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no probs so far. only used once but tracked quickly
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1cequeen | 30 May 2011
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We ordered a new TV 20th October 2011 and are still waiting for the cashback 6 month later. I had to do a manual claim and have send countless "nudges" to TopCashBack, never heard anything back apart from the initial reply. I doubt that i will still receive the money and if it wasn't for the fact that they did sell the TV for the best price i could find, i would be really angry now. I have seen many comments on various sites and they do not seem to be reliable, guess we were lucky that the TV was perfect!
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fush | 20 Apr 2011
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I ordered and paid for a TV on 5th Dec. 2010 - delivered promptly. BUT still waiting in April 2011 for cashback.
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| 04 Apr 2011
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This company has taken my money, failed to deliver, and now claims to be in liquidation. This is a lie, and pending winding up the business they are simply avoiding dealing with the customers they have ripped off. DO NOT TRUST A WORD THEY SAY
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simonsmith882 | 08 Feb 2011
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Still waiting for cashback as the purchase was not tracked and had to submit manually. I wouldn't count on the Cashback from this retailer, obviously this is only my personal experience.
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gulci1 | 07 Jan 2011
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They advised they wouldn't have stock for a month. I cancelled my order and then they still took payment from my account and were not easily contactable to arrange and confirm a refund. Be careful to check stock before you give them payment details. Not a recommended experience
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pauldambra | 09 Apr 2010
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Excellent. Cashback tracked almost instantly!
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| 06 Apr 2010
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No problems have received payment after 30 days.
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dubs1968 | 13 Mar 2010
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good experience all round with this retailer, product good, good communication from retailer, arrived quickly and cashback tracked quickly
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Tree | 04 Feb 2010
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Tracked and confirmed within days! A few problems with 1staudiovisual but all sorted now & successful cashback from Samsung Eco Offer!
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pancreas | 19 Jan 2010
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Tracked, confirmed and payable fine. No problems with delivery of ordered stuff. Happy to use again.
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barkeyo | 18 Jan 2010
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