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Worldstores Reviews

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Reviews and experiences from TopCashback members who have shopped with Worldstores. Review this merchant

Worldstores Reviews
	This was the first time I shopped with Worldstores and will not be using again, three weeks since my order was placed, four emails and an hour on hold to customer services (still didn't get through) and I have no idea where my order is and if it will ever turn up AVOID!!!!
	JoleneG \| 03 Jun 2013 Report Abuse
	I ordered a Futon from Worldstores although the item is of good quality it was damaged when delivered. Firstly they were meant to get in touch with me to organise delivery, but instead left it with the neighbours who had nowhere to put it. They left it outside open to the elements and where someone could actually steal it. Secondly the product was damaged which was not their fault, but it took four times of pestering them with emails and phone calls and five weeks to replace the damaged item. Finally they have not come up with the cash back. This company should not be able to trade on TCB.
	wilsie73 \| 18 Sep 2012 Report Abuse
	useless spend over £2,500.00 not one penny back!
	well_oil_beef_hooked \| 19 Mar 2012 Report Abuse
	AVOID. Bought a lovely shed. Seems like they declined cashback and then quickly shut their programme to avoid paying out. Not sure why they are still listed. Very dishonest.
	thebeards \| 24 Oct 2018 Report Abuse
	I bought a bed expecting cashback but have only just noticed that this has been declined and I have no idea why other than they don't want to pay out. Waste of time
	Fairyfeathers \| 20 Jul 2018 Report Abuse
	Tried not to give me my cashback. Keep an eye on..
	tompie1981 \| 11 Jun 2018 Report Abuse
	They took my money from my account beginning Dec and I finally received the furniture in March with no progress updates, when I called them they were unhelpful, would I purchase form them again ?? - NO
	GuadagniAngel68 \| 17 Mar 2018 Report Abuse
	Do not trust this company liars and cheats ordered bunk beds which arrived damaged looked like a returned item. Due to how difficult they made it to return this damaged item we kept it. They have now refused to pay the cash back stating we used a code which is a total lie. would never use these cowboys again.
	fayearles \| 18 Dec 2017 Report Abuse
	Firstly incorrect amount tracked then cashback declined. Once escalated with customer service i’ve got three times back but took weeks.
	szilvuska76 \| 12 Dec 2017 Report Abuse
	Original payout declined and then dropped by £9!
	kes448 \| 15 Nov 2017 Report Abuse
	do not use this company meant to receive my bed today took day off work lost money no response on telephone 30 mins on hold no joy also text & rang the delivery people no response from them then emailed world stores got automated email they will answer back in 72 hours disgusting service sat at home all day like a lemon & lost days wage also no communications at all do not use them
	\| 04 Oct 2017 Report Abuse
	Months after tracking correctly they Decline CashBack for no reason.. good retailer otherwise but CashBack is not paid..
	jadavji \| 30 Sep 2017 Report Abuse
	Avoid at all costs customer service is so back I can't believe they are still in business
	SPEEDY22 \| 29 Jul 2017 Report Abuse
	Don't payout - this is the second time I've had a problem - will not be purchasing from them in the future.
	Amanda_ojc \| 03 Jan 2017 Report Abuse
	Still haven't paid me the cash back I ordered last Chritsmas (2015), the delivery was late either.
	Sweet_Ball \| 27 Dec 2016 Report Abuse
	Did not track and declined my cashback. Very irritated.
	kim_foxell \| 30 May 2016 Report Abuse
	i cant get a straight answer from anyone first delivered wrong item they picked that up but didnt deliver replacement then cancelled delivery for today promised a postage refund have not done it rubbish customer service
	\| 21 Apr 2016 Report Abuse
	Why was cash back declined via topcashback
	Kingsfield \| 19 Mar 2016 Report Abuse
	worst ever! Submitted order - order was accepted but 2 days later they decided to cancel my order via email
	ooohbaby \| 10 Oct 2015 Report Abuse
	Avoid!!!!! Purchased doors to the value of £230 expecting £26 cashback. Lodged a missing claim and topcashback were unable to retrieve it due to world stores saying we did not go through the correct pages....which we did!!!!!!!! We clicked on cashback, it opened your page, we made the purchase. LIARS. doors will be getting returned...well done just lost yourself a sale!!!!
	michellee83 \| 22 Jan 2015 Report Abuse
	Liar company,no next day delivery,their products are not high standard but more like a £ shop stuff but very pricey.i would not recomend to anybody,stay away.if there is 0 star i would give that .
	rambau07 \| 07 Oct 2014 Report Abuse
	Don’t believe this site. world stores are scamming us. I wanted to buy a mattress, searched for it, then wanted to buy it via topcashback, however when you go to buy it via topcashback the price increase by a minimum of the percentage of cashback. Their customer service skills are terrible; I sent 3 emails and got a reply back on none! There delivery charges are unacceptable and too much. I found the same items I wanted from a different site. Not only was the same item cheaper, delivery was completely free! DO NOT USE THIS COMPANY!
	Mustafaabbas85 \| 19 Feb 2014 Report Abuse
	What an absolute joke this so called "company" is...........if there was an award for the worst customer service and the worst quality products it would go to WORLDSTORES. So it started with us wanting to buy our little boy a new bed for his third birthday, he loves pirates and ships as most boys do so we got onto Google and found a pirate ship bed from NEXT which we intended to buy just before the day and have it delivered in time for me to build. My wife in the mean time found a similar bed online from.........you guessed it WORLDSTORES. We placed our order along with the mattress for the bed and I took the time off work to build the bed the day of his birthday so when he came home it would be all ready for him, I was so excited to see the expression on his little face, however I never got to see that!!!!!! The bed turned up on the day it was supposed to but to our amazement no mattress?!? My wife spent a few hours trying to contact them by phone at PREMIUM rates whilst also trying to work but however had no joy. We sent them numerous emails but again had no response over the course of a few days. They eventually made contact with my wife and confirmed that the mattress was out of stock and they would be sending it out as soon as they had it in stock but couldn't say for definite when this would be. To cut a long story short we eventually got the mattress delivered about two weeks later, by this time our sons birthday had been and gone, I had lost a days wages as I am self employed and spent an absolute fortune on the phone trying to contact these useless excuses of people (I so badly want to say a lot worse). When I got round to building the bed after taking yet another half day off work and losing more money I noticed it was damaged in a lot of places and very VERY poor quality. We took photos and emailed them AGAIN only to hear nothing AGAIN, we emailed some more only to hear nothing again. We threatened to seek legal advice in our last email which prompt
	\| 29 Dec 2013 Report Abuse
	This is possibly one of the worst customer experiences I have ever had. Don't buy from World Stores!
	JennyDey \| 25 Nov 2013 Report Abuse
	Towards the end of October 2013 we purchased a double futon bed from WorldStores via Topcashback expecting our order to track based on their "online purchase" cashback percentage figure. It's not close to the end of November and still nothing from WorldStores, so I've logged this with the TCB Customer Care team. Quality product, but terrible customer service. On top of that we waited in on the day of delivery just to receive an email at 3.30pm saying nothing would be delivered that day and "hopefully" our order "should" arrive the following day. Tried to call WorldStores (on their premium rate number!), but one number I tried just rang and rang and then cut off. Another number I tried had a 45 minute waiting time before an adviser would become available. Not impressed at all........
	Marali \| 20 Nov 2013 Report Abuse

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