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when you shop with Disney Holidays
Disney Holidays Reviews
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Reviews and experiences from TopCashback members who have shopped with Disney Holidays.
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Disney Holidays Reviews
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Took a while
Booked in March 2022, paid the holiday in full in September 2022, the holiday was in December 2022 and the cashback (finally) paid out in April 2023
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Dooster12 | 24 Apr 2023
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Took about 4 months to credit
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fmmendo | 15 Aug 2019
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avoid false advertising refused to pay out £400
I booked a holiday through a recommendation, booked everything through this company, went on holiday and cashback was pending. Until it suddenly changed and when i contacted them they refused to pay out. even though I did everything that i needed to and it was £400 payout. avoid at all cost as i couldve used a different company and got a payout.
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charlotteburton01 | 05 Oct 2023
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12 months still no payout
booked may 2022- didnt track - Holiday was August 2022 - now May 2023 - Not even been confirmed.
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Nickyb86 | 02 May 2023
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Awful
Used multiple times and it tracks but requires consistent chasing and even then unlikely to get full amount.
On the latest trip, we've been back since August 22 and can't get an answer to why it is still sat as confirmed but not payable 8 months after the holiday.
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SueSpridgeon | 16 Apr 2023
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Returned in September 2022-still pending
Tracked easily but hasn’t paid out. TopCashback just advising me to keep waiting but I have been home from this holiday for over 6 months so I can’t recommend. Have never had this issue before with any other retailer.
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emmabrown | 15 Apr 2023
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6 Months later and it's still outstanding.
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Beckymayoh | 25 May 2021
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Will awaiting my claim since sept 2019
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karenburr | 22 Feb 2020
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one of the worst companies I have dealt with on multiple attempts of cashback
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markfowler1979 | 09 Dec 2019
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Very disappointed, cashback tracked way lower (more than 40 lower) than it should have done. Filed a claim months ago but nothing has changed :(
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cherry6 | 23 Sep 2018
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Booked a holiday here last May. Cashback didn't track so put a claim in. In August they responded saying they had no record of the transaction even though I know full well I clicked through top cashback. Submitted further evidence as requested and had no response for 9 months.. Absolute joke.
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tangler1 | 04 Apr 2018
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Total rubbish, rejected my claim as they said they could not verify that I used TCB. Not impressed.
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lobsta1978 | 02 Oct 2014
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Cashback did not track and Disney claimed another marketing channel was used which is untrue. Strongly recommend that this retailer is not used via topcashback and that another cashback site (or another cashback provider or discount codes) are used where-ever possible. Also, topcashback are not in a position to pursue claim with the retailer even though they have a clear record of the click to the retailer a few seconds before placing order. Very very disappointing all round :-(
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ash1234v | 05 Sep 2013
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Have been waiting months with no resolution from neither top cashback or Walt Disney World. Top Cashback only answer with standard pre written answers without actually moving forward and dealing with the issue. I'm starting to think I'll never see my money. It's a shame as it was a couple hundred pounds- or maybe that's why I'm not getting it?
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Pindro | 25 Feb 2013
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Very Disappointed!
Having ordered though TopCashback (who I do not have a problem with) and then chasing for 3 months, DISNEY refused to approve the cash back around £65.00 saying there was another cash back approved! but I did not get any cash back from anybody, Would not trust Disney again!
I have booked a holiday with Expedia and got the cash back no problem, so look at them, I wish I had book theis Disney holiday though them.
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hms1 | 17 Sep 2010
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Tracked Six Months ago, and still no payment.
Has even been confirmed but still no payment.
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mrchris | 23 Nov 2010
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Tracked from 14/03/2010 and became payable today 08/07/2010 - cant fault TopCashBack for keeping me informed and the wait was worth it :)
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stevejo | 08 Jul 2010
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Finally become payable today after 5 months
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d64jpb | 02 Jul 2010
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Paid after 3 months. Nice £20 in the bank so worth it in the end !
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jdybnsn | 08 Jun 2010
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Been waiting a long time for this to be made payable. Still no result.
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| 14 May 2010
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Have had to submit a missing claim for this but it's worth 60 quid so I've got my fingers crossed...
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Chubbasmum | 07 Apr 2010
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Took a while and a nudge from Top Cash Back to get it tracked, still waiting for payment from January. But it does seem the norm for payments to take approx 3 months to come through. So still hopeful.
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| 02 Apr 2010
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Tracked within a few days - quite a wait before it moved to confirmed, and still awaiting payment 3 months later but looks to be OK so far.
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jdybnsn | 31 Mar 2010
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