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Get up to £125.00 of your purchase back
when you shop with Uswitch Compare Broadband

Uswitch Compare Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Uswitch Compare Broadband. Log in to review
Uswitch Compare Broadband Reviews
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Avoid using USwitch for cashback!
Purchased broadband through USwitch in July. Here we are in December and still nothing. Wish I read the reviews before deciding to go though them as everyone seems to have the same problem. Avoid using Uswitch!
  wbuk | 07 Dec 2024 Report Abuse
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BIllinois
BIllinois easy service
  Dcapel990 | 25 Nov 2024 Report Abuse
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Useless... doesn't track and claim hold period keeps changing
doesn't track and after submitting claim the hold period keeps changing... originally said couldn't be submitted to them till september, then that changed to november, now again has changed to december... don't know if this is uswitch or starting to think its topcashback themselves
  pauljdb4 | 03 Nov 2024 Report Abuse
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Great Comparison Site
Went on the website did the relevant search for the best deals on Broadband and hey presto - got a great price for super faster and reliable broadband.
  Singh_Simba | 29 Aug 2024 Report Abuse
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Never again
Took 4 months to hear anything back and they declined it! Even though I went through them, otherwise I would have searched elsewhere for a better deal.
  Saiyanignition | 21 Aug 2024 Report Abuse
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Not the best.
Tracked fine but after going beyond the 12 weeks there still no sign of the payment.
  NicholasS | 01 Aug 2024 Report Abuse
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Doesn't Track
Lovely headline figure of cashback, but doesn't track
  narharidas | 21 Jul 2024 Report Abuse
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Cashback confirmed but not payable after 7 months
Super slow payment .... customer services say it's Uswitch and not them. May never get paid :(
  ducatisteve | 27 Jun 2024 Report Abuse
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6 Months later still waiting for payment
Got Virgin broadband deal on 6th December 2023 had to put in a claim as not tracked then confirmed tracking on 4th June and still no payment.
  mulysmam | 14 Jun 2024 Report Abuse
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good deal, poor service
Good deal prompted me to use. However, cashback payment took a long long time and was only paid following referral to TCB and them chasing.
  sdancaster | 05 Mar 2024 Report Abuse
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Still waiting for all my Cashback I think uswitch owes me £120.please reply
Cash back due When do you think I will get it thanks Tony
  1947KESTREL | 27 Dec 2023 Report Abuse
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Don't bother
Feels like it has been engineered to stop cashback as once postcode is entered and the next step is to confirm address, it doesn't matter what address is picked the same error message comes up..'oops that didn't go to plan, please trg again', limiting option just to click..'can't see address', which then provided a telephone number to complete your order.
  Tirak | 27 Aug 2023 Report Abuse
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Not tracked or paid
Didn't track. Submitted a missing payment claim. Nothing's come back. Twice now this has happened with uSwitch, never had a problem with any others.
  QEH3Flbr2fVjNwdr | 28 Jul 2023 Report Abuse
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Decline Missing Cashback for No Reason
Declined cashback stating their network agency couldn't trace the order. Liars, they can see from the account what the order was. Do they think we're stupid? FOS complaint incoming to uswitch who unlikely won't uphold but hope the £750 FOS investigation fee was worth declining my small amount of cashback.
  forestforever14 | 26 Apr 2023 Report Abuse
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Waiting for more than 3 months now. Not payable yet.
  vishalvijay18 | 11 Dec 2022 Report Abuse
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Joined broadband plan through Uswitch and cash back does come back! Though it takes some time~! Maybe I have to use it long enough to get it, but Uswitch does remember me. I am happy with them. Thanks
  hyperock | 23 Nov 2022 Report Abuse
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Had to make a missing cash back claim like many others. Its finally been confirmed but weeks later still not payable. Its Nov, this is from Feb....
  NatalieGibbons | 03 Nov 2022 Report Abuse
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a good braodband offer with Vodafone, howeer I wasn't able to get it because the link doesn't work on the Vodafone site.
  jayne2 | 31 Oct 2022 Report Abuse
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Very very slow to payout and had to chase with a claim.
  jamesfawcett | 21 Oct 2022 Report Abuse
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1 YEAR LATER I GET PAID NOT WORTH IT
  saltbran | 06 Aug 2022 Report Abuse
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great company
  Jvc07082020 | 08 Mar 2022 Report Abuse
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Didn't track due to an 'on ice' period but once that was over paid very quickly. Nice to have one work out easily for a change.
  Broderick Tatum | 15 Dec 2021 Report Abuse
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Did not track but after submitting missing cashback payed after twenty weeks
  RAYSUNSHINE | 25 Jun 2021 Report Abuse