Get up to 3% of your purchase back when you shop with Sykes Cottages Join TopCashback Free
Get up to 3% of your purchase back
when you shop with Sykes Cottages

Sykes Cottages Reviews

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If you’re looking for some amazing Sykes Cottages reviews, you’ve come to the right place. The vast majority of TopCashback members who have chosen to leave feedback have clearly been impressed with the company, and you’ll discover plenty of five-star comments. Many have highlighted how impressed they have been with the speed at which they received their cashback, with one saying: “Wow, absolutely brilliant — cashback paid so quickly and a fantastic holiday cottage too.”

Many others were similarly impressed and you’ll find remarks such as “smooth transactions and very quick to pay”, “cashback paid really quickly — great. Excellent to deal with”, “brilliant service and quick cashback payments” and “great to have received cashback so quickly”. Another delighted member stated: “Not had holiday yet, but cashback is already payable.”

However, it’s not just cashback which the company comes in for praise for, with other Sykes Cottages review feedback describing them as a fantastic company. One customer said: “No problem at all with anything to do with Sykes Cottages. Would recommend them anytime to anyone booking a cottage.” Someone else stated: “Very, Very good. Sykes are the best — good site and good prices.” Review this merchant

Sykes Cottages Reviews
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Slow payout
I've used this company a number of times. They have only paid out when I've paid for my cottage in full at the time of booking (which often isn't feasible to do) and the payout takes way longer than estimated time. Often they wait until after your stay to pay out, regardless of how long this is
  sgeorge78 | 25 Jul 2024 Report Abuse
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Declined
Did everything they said and still declined. Very disappointing,
  PAMMY1 | 22 Jul 2024 Report Abuse
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Cashback refused again
Have booked my second holiday this year through Sykes using top cashback and again it didn't track and then Sykes refused it again, will book through another company next year.
  lindaloo1970 | 20 Jul 2024 Report Abuse
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Suspected tracking problem needs resolving quickly!
Having used TopCashback for a number of years and not had any real problems obtaining earnings I was entitled to, I was confident that any tracking problem with Sykes Cottages would be resolved for me. The 'suspected tracking problem' message on the Sykes page seems to be a get-out clause for them. I have booked two holidays with Sykes this year and both purchases have not tracked even though I went through the same procedures as I do for all online purchases when using TopCashback. This tracking problem is giving both Sykes Cottages and TopCashback a bad reputation and needs resolving as a matter of urgency. I have placed claims for both holidays and I have just heard that the first claim has been declined for the following reason: 'The network has advised we haven’t been seen as the reason this order was placed, usually this means another marketing channel was credited with the sale'. Who is 'the network' and why doesn't the network tell me which other marketing channel has been credited with the sale? I certainly have not received any benefit from any other channel! Having now read similar reviews about this merchant I can see that this is not a new problem and probably needs reporting to the Advertising Standards Authority. This merchant has obviously declined claims amounting hundreds or even thousands of pounds. To my mind advertising a deal which is then not honoured by the merchant constitutes fraud.
  dave_steady | 25 Jun 2024 Report Abuse
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Same problem with untracked/declines cashback
Was wary to use after reading reviews. Exactly the same issues for me as others have reported. Did not track, claim submitted, cashback declined. Waste of time.
  Parsnipwitch | 23 Apr 2024 Report Abuse
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Cashback not approved
Be very careful with this merchant. I booked a holiday break for c. £2,800 making very careful to ensure that the tracking was working beforehand and only booking through the link. I had my c. £83 cash back rejected, even after providing TopCashback with the details and they could clearly see that I was clicking through to Sykes at the time I made the booking. I've been using TCB for a number of years now, and have never had this happen before, so quite frustrated.
  Jimmy_Kwok | 30 Mar 2024 Report Abuse
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Declined cash back
Said they couldn't track my visit to the site despite the topcashback claim dropdown showing my visit to Sykes cottages with date and time?
  Glenny911 | 05 Feb 2024 Report Abuse
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Very Slow to Pay
Took a conciderable amount of time after taking holiday for Cashback to become payable. Will be hesitant to use this company again.
  Tazwitch | 07 Jan 2024 Report Abuse
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awful
waited months and cashback never arrived, eventually Topcashback refunded
  Rob58 | 20 Dec 2023 Report Abuse
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Doesn't pay out
Seems I'm not the only one. Didn't track, and when opened a ticket, I had to wait until after the holiday, then after ages, has been declined. Same as others, apparently wasn't the last click through. Rubbish, I've used topcashback for years, I know what I am doing!
  lewelen | 08 Oct 2023 Report Abuse
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Don't waste your time...
After waiting for the cooling period which is understandable, the cashback gets declined in the end for no reason.
  Bubblegum7890 | 05 Oct 2023 Report Abuse
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Didn't pay out despite following all correct procedures
Apparently they decided to 'decline your claim as we have not been identified as the last channel to your sale.' which is incorrect as I ensure I make the purchase as cleanly and straightforward as possible
  KDabrowski | 28 Sep 2023 Report Abuse
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Very slow transaction
Cash back came through eventually, but after booking in March and staying in cottage at the end of April the cash back didn’t become ‘payable’ until the end of September. I don’t consider this to be a very quick transaction.
  David_Ivill | 24 Sep 2023 Report Abuse
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Lovely holiday but cashback declined
Followed all process correctly as normal, but cashback disappointingly declined as apparently I didn't use the “correct channel”.
  rpruden | 22 Sep 2023 Report Abuse
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EXCELLENT SERVICE
CASHBACK FOR A HOLIDAY I WOULD HAVE BOOKED. WHATS NOT TO LIKE
  Member51963994113 | 19 Sep 2023 Report Abuse
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Robbers and liars
Claiming "not the last channel of sale" to avoid paying out cashback, Sykes are liars and cheats. Have used Sykes many times in the past, no more. There were other options to book the cottage and in future I will use them.
  InvisibleMan | 16 Sep 2023 Report Abuse
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Cash back refused
After raising a claim as it wasn’t showing in my account then being told I needed to wait 5 months until my stay had ended I has now been rejected 3 weeks after my stay. I was supposed to get £26 cash back but Sykes have told TopCashback they weren’t my last click even though I opened the page through the TopCashback app, absolute scam Sykes cottages!!
  Sammyd237 | 15 Sep 2023 Report Abuse
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Cashback rejected for no apparent reason
I have never had any problems with another retailer on here, apart from Sykes Cottages. I clicked through and made my booking through their site with no break. Wait months only to be told that the retailer has rejected the claim. No reason. That's it. Won't book with Sykes again.
  suityousir2001 | 15 Sep 2023 Report Abuse
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Thank you.
Cashback received in due course.
  rita8buckley | 11 Sep 2023 Report Abuse
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Absolute disgrace!
Absolute disapointment in customer service that never think about their customers making their terms and conditions and owners on top of everything. We have lost £350 on this booking due to change of circumstances. We even took insurance and it's appeared insurance doesn't cover change in circumstances, when on the website it states that the concellations are covered for up to £5000. Absolute disgrace! Never again.
  EUSSTM | 18 Apr 2023 Report Abuse
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Declined cashback. Won't be booking with them again on principle. It's only a small amount of money compared to the cost of a holiday but there are plenty of other firms offering the same services so I'll give them a try next try. Looking at other reviews my experience is not a one off. Why advertise on a cashback site if you don't plan to pay out?
  KZ1 | 12 Jan 2023 Report Abuse
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Paid fine, great service.
  Keithydee | 23 Dec 2022 Report Abuse
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Very Slow Payout
  jtwalls | 22 Dec 2022 Report Abuse
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Another declined claim for a valid purchase. Shame as almost every other company on here has been great at honouring the promised deal - black mark against Sykes for me.
  dnurse27 | 24 Nov 2022 Report Abuse
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Followed the rules but cashback was declined
  Eljlo | 23 Nov 2022 Report Abuse
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