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Get up to 12% of your purchase back when you shop with Superdrug Join TopCashback Free
Get up to 12% of your purchase back
when you shop with Superdrug

Superdrug Reviews

Reviews and experiences from TopCashback members who have shopped with Superdrug. Log in to review
Superdrug Reviews
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Fast payout
Fast payout
  mark_mackey | 18 Oct 2023 Report Abuse
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Still waiting
3 months waiting for cashback from this retailer.
  Montlisa | 18 Oct 2023 Report Abuse
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Superdrug for reliable service and good prices
It was easy to place an order and I received cashback in due course
  Barlaston2710 | 15 Oct 2023 Report Abuse
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Repeated click and collect emails and declined cashback
I ordered a click and collected item on 30th August and cashback tracked ok. I collected the item on the day that I was notified it was available. I received repeated emails and texts after that telling me to collect the item. I had to report this to customer service to get them to rectify this. The cashback was declined on 13th October and I had to raise a claim. I suspect that their staff are not following click and collect processes.
  RossMcL | 14 Oct 2023 Report Abuse
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Dishonest
I have used Superdrug a few times but this time they had a very attractive cashback offer. I followed all the correct procedures before purchasing via TCB and months later they declined the cashback after it failed to track. I won't be using them again.
  mobilejunkie | 29 Sep 2023 Report Abuse
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Quick receipt of cashback
Shop regularly with superdrug
  Crystaltips16 | 26 Sep 2023 Report Abuse
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Frequently declines
Superdrug consistently and frequently declines eligible cashback. Not happy with them.
  lewisTCB | 20 Sep 2023 Report Abuse
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I didn’t receive my refunds
I didn’t receive my refund, despite receiving emails stating orders have been cancelled. Orders are showing as refunded on their system but nothing has come through to my bank account. I forwarded my bank statement showing money going out to Superdrug but no refunds showing. Order No: 10032174344 Order No: 10028929427 Order No: 101406335 Order No: 201988366
  Member9115542192352 | 16 Sep 2023 Report Abuse
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reasonable payout time
good offers
  jsd1364 | 31 Jul 2023 Report Abuse
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Poor
Unreliable service and cashback. Rarely tracks - not good all round
  janebjurae | 21 Jul 2023 Report Abuse
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Declined Cashback
Cashback tracked perfectly fine but then declined for no reason. Will think twice before using this retailer again.
  Shaunytopdog | 25 May 2023 Report Abuse
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Good cashback from Superdrug
Easy to make a purchase from Superdrug. Reliable supplier and good cashback.
  Barlaston2710 | 30 Apr 2023 Report Abuse
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payment declined ?!
I feel i have to chase every transaction payment , they have declined me a payment when i clearly was within the 'rules'
  Ahlulu22 | 18 Apr 2023 Report Abuse
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never tracks.. always have to do a claim
It never tracks the cashback. I always have to put in a claim. Its like a delaying tactic. I do buy from them often and often miss out on Cashback bonus payment too.
  travelbuddy | 30 Mar 2023 Report Abuse
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Not bad, no reduction for P&P on large spends & VAT excluded.
Fairly easy to navigate some very good offers, although they can be a bit confusing. Some products are inexplicably unavailable online. Free P&P if you collect in store but sadly our local store just closed, so had to spend half the money I'd saved to pay for delivery.
  mrmoose | 17 Mar 2023 Report Abuse
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No Cashback
Supplied correct order number but Superdrug unable to trace! Lost a fair bit of cashback so will shop elsewhere now. Its a shame cashback isn’t applied at time of purchase.
  sange1 | 13 Mar 2023 Report Abuse
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Cashback
It’s ok if you have time to do all the stuff required for your Cashback
  Poppy_L | 27 Feb 2023 Report Abuse
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Not happy
No Cashback tracked
  Member1137953445834 | 14 Feb 2023 Report Abuse
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Retailer refuses legitimate cashback claims
Despite purchase via Topcash back , Retailer refuses legitimate cashback claims. It was TopCash Team that had to intervene and help Thank you
  Antigen123 | 12 Feb 2023 Report Abuse
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Fast payout
Great cashback service
  mark_mackey | 11 Feb 2023 Report Abuse
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I had my cashback, thank you
  Member386518926910 | 30 Jan 2023 Report Abuse
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SUPERDRUG TAKES TOO LONG TO PAY UP AND OFTEN LEADS TO A DISPUTE
  Frenchy Girl | 24 Jan 2023 Report Abuse
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Full amount received and within excellent time. Overall very good.
  smudger0007 | 23 Jan 2023 Report Abuse
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Not easy to earn cash back on Superdrug site. Always not able to track the transaction and when disputed even when provided with order number and there has been history of going to Superdrug on TOpCashBack the cash back will be declined. I have several instances buying from there.
  julietsang | 23 Jan 2023 Report Abuse
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all ok paid out thanks
  leopardprint | 17 Jan 2023 Report Abuse
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