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Stena Line UK Reviews
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Reviews and experiences from TopCashback members who have shopped with Stena Line UK.
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Stena Line UK Reviews
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Slow to receive but otherwise okay.
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quailt | 04 Apr 2016
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Still havent paid or reged my return journey
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thenouvellesband | 20 Feb 2016
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Very Very long wait for cash back to track - chased twice and took several months to appear - I'm not holding my breath for an imminent payout either, but may be pleasantly surprised.
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| 16 Jul 2010
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Refused cashback as they said I used a voucher/promotion code. That wasn't the case. Won't be bothering with the cashback again and will compare the P&O price next time.
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MPanda | 23 Aug 2021
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Don't use your Stena points unless they're worth more of a discount than the cashback, as they've decided to start declining on that basis. Disappointing
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johntf111 | 21 Mar 2021
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I think the cashback should be paid out as soon as you have travelled. I'm not sure why it takes longer. Also, I had to book the return journey separately to include an extra passenger, and I didn't get cashback for that, which actually cost more than the outbound sailing. Disappointing.
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JMPD | 26 Apr 2017
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Very poor had to lodge a missing cash back claim
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Trev070 | 11 May 2016
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Cashback never, ever tracks
0/4 success rate. Avoid.
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DamianXXX | 17 Mar 2023
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2 bookings. Neither tracked. That's not a big problem, but the fact that it could take months for them to check and pay is not good. Shouldn't take so long for stena to resolve
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Trif | 20 Jun 2022
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If I could give them zero stars I would. It’s been a year and a half now and nothing despite several communications through the missing cash back query, which I find usually useless. Next time, people need to read the reviews first before committing to this cash back nonsense
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iasaif | 02 Jan 2020
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I go to Netherlands twice every year. Never get any cashback!from them, always declined.
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Lushair | 22 Jul 2019
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Transaction didn't track and the merchant declined the missing cashback claim saying invalid order number. Strange given all the details WERE available on topcashback and came up as soon as I started to complete the missing cashback claim. A poor show all round, clearly they are happy to lie and topcashback will just shrug and accept it.
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Davidgmmafan | 17 Mar 2017
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3 months after booking, still no sign of my cashback
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vampyresheep | 26 Feb 2017
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All fine. Please provide the cashback ASAP.
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| 10 Aug 2011
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An excelent service. Very easy & hassle free. Will certainly travel with you again.
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Happy29 | 09 Jun 2011
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Very quick to pay and a great way to travel. We travel regularly by foot and with a vehicle from Holyhead to Ireland on the HSS fast ferry and it is fab!
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1703KM | 29 Jun 2010
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I have had some cashback from Stena for my trip from Holyhead to Ireland
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| 29 May 2010
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I didn't expect a payout on this one as I've read some negative comments on here, but the transaction tracked almost immediately, and is not awaiting payment. The trip itself was excellent, and well worth the upgrade to Premium seats for the ferry to Dublin
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Rodger | 29 Apr 2010
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Disappointed to see there is no cashback from Stena Line on their Irish crossings. This was the reason for signing up!!
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| 30 Jan 2010
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Why no discounts to Ireland?? Come on Stena Line!!
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jcg134 | 20 Jan 2010
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Booked a one way Harwich-Hook. It tracked very quickly within a few hours. However, when I booked on the 11th of January the cashback was only 5% not 7% as listed.
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LeonArts | 11 Jan 2010
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Note it says English Channel. I got nothing for their outrageously expensive crossings to Ireland!
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| 15 Dec 2009
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excelleny service - great tracking as well
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meeks123 | 10 Oct 2009
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