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Get up to 10% of your purchase back
when you shop with Simply Business
Simply Business Reviews
Reviews and experiences from TopCashback members who have shopped with Simply Business.
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Simply Business Reviews
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Cashback declined
Company said the didn’t see TopCashback track, even though purchases with other companies did around the same time.
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Mr_Ed | 07 Dec 2024
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Declined
Cashback was declined a couple of months after the order. I did not use any voucher, cleared cookies/cache, etc. If you see the amount of declined Cashback for SB… it’s either dodgy tracking or dodgy business. Annoying that TCB allows for some sketchy businesses to use their platform and refuses to challenge such rampant exploitation.
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yuli_aug_21 | 14 Aug 2024
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took a while longer to arrive
bought landlord insurance through them and got a great cashback. Highly recommend using them
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Lordluca | 10 Jun 2024
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Double charged for one policy
I opt out automatic renew as renew price is higher than buy a new one. My online account shows one active police but I surprisingly found I was charged twice. They charged for renewing and new police. And I did not receive any email after they take money for renewal. If I did not check bank statement, I will never known I doubly bought insurence for my property.
Avoid avoid avoid them.
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bravebilly | 31 May 2024
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Very slow.
It took over six months and quite a few messages, to get my cashback for this purchase from Simply Business and I feel I would never have received it if it had not been for the brilliant help from Topcashback Customer Service team. Maybe there was a glitch in the system but this was my slowest payout ever.
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wychwoods | 03 May 2024
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Cashback declined
Not tried to query this yet, but potentially that's £14 cashback that I'll never see. Took two months to be declined too, poor experience.
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robincm123 | 21 Mar 2024
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Cashback hasn't tracked
I was expecting £62.00 cashback from Simply Business. My purchase hasn't tracked and 6 months later missing cashback claim has still not been settled! AVOID!
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Redwing3 | 20 Mar 2024
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Paid swiftly without fuss Great!
Paid swiftly without fuss Great! Use with confidence.
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chrisbusy | 11 Dec 2023
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Never traced
I bought at least 5 times from this merchant using topcashback website. All 5 times it was not traced. All other merchants trace and if they fail this happens rarely but Simply Business was not traced even once for me
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oi2004as | 27 Nov 2023
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Transaction cannot be traced
Even though I have given the policy number and the invoice number, they still say that my 'Transaction cannot be traced'.
I wish I had read the negative reviews before I purchased from Simply Business, because I certainly would have looked for another insurance provider.
I can only hope that I don't have to make a claim, because they might just not 'be able to find' my policy.
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lakesidelass | 06 Jul 2023
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Declined £10 cashback. Despite having completed the full term of the policy. If you're buying based on the price of cashback. Choose another provider.
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WilliamIsted | 19 Dec 2022
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My purchase didn't track so I submitted a claim which they declined as 'order number not found' the policy number had been included on my claim as no there was no 'order number' on my correspondence. I then provided the 'receipt number' as I still wasn't able to magic an order number out of nowhere. Still declined. Very annoyed, seems to be a ploy to avoid paying cashback to genuine customers. Makes me wonder if my actual insurance is valid!!
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clairenaylor18 | 21 Apr 2022
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Cashback rejected: "Despite having proof of a purchase with the retailer through us the decision is final from the retailer due to the robust systems they have in place". Avoid them.
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ZetaZee | 28 Feb 2022
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Declined after months with no reason. Would not use again
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Hanif | 29 Jan 2022
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Declined cashback for no reason. Should have gone through the recent reviews before proceeding with the policy. I won't use them again.
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ZetaZee | 29 Jan 2022
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Bought and paid the policy via TCB, however cashback was not paid for months then claim declined for no reason. Do not use this merchant.
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14designs | 06 Nov 2021
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They declined our cashback for no reason.
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carmenweiwei | 01 Oct 2021
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Cashback decline with no reason
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themorgatron | 25 Jun 2021
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Despite paying in full for the policy Simply Business rejected the cashback. Don't expect to receive your cash back from this merchant.
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Member422233463831 | 06 May 2021
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Cashback declined for no reason
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Shivam | 30 Jan 2021
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Cashback has been declined by the retailer
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gigiroy | 08 Aug 2020
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fast PAYMENT NO ISSUES WITH VENDOR
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melliemoo16 | 11 Dec 2019
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Great service, very friendly and really competitive prices!
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iamspiderdan | 30 Aug 2019
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Excellent service and products
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Fatdog73 | 10 Aug 2019
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