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Plumbworld Reviews
Reviews and experiences from TopCashback members who have shopped with Plumbworld.
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Plumbworld Reviews
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Cashback tracked at £0
Same as everyone else. Transaction tracked, but came back with cashback of £0.00. Seems that they have an issue with working with cashback in reality.
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kilertron | 28 Sep 2026
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Declined my cashback for no good reason
Standard, tracked, online purchase for several hundred pounds. Cashback was declined for no good reason. Might as well have bough the same item from Amazon as it was only the cashback that made it cheaper from this retailer......
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JimHuk | 10 Jul 2026
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Fails to honour cashback without any explanation
Yet another company who offers a good cashback rate to lure in customers then fails to honour the cashback without giving any valid reasons.
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HollyFarmPaul | 19 Jun 2026
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8 month wait and still pending
Per TCB the estimated wait based on the average claim is 8wks. I'm 8mths in and it is yet to progress beyond pending. I'm not holding out much hope based on recent reviews.
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JRM77 | 24 Feb 2026
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New Customer, declined for no reason
£522 spend, declined for no reason. As others have said too; they don't pay out. Despite ordering as a new customer with no promotion, no vouchers on a pc with cookies enabled. Timewasters.
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CharlieBastard | 15 Feb 2026
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Just declined the payout
Declined the payout despite the item being ordered, delivered and kept.
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BaseballFuries88 | 16 Jan 2026
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8 months and still waiting for cashback to be payable
As title, still waiting after 8 months. Not recommended.
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Jonathanpage | 06 Jan 2026
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No cashback for a valid transactions and no reason given for declining cash
No cashback for a valid transactions and no reason given for declining cashback
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yin lam lee | 06 Dec 2025
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New Customer, £512 spend, declined for no reason
I can agree with everyone else, they plainly just don't pay out. I spent over £512 ( no promotion, no vouchers on a pc with a tested browser), the price was competitive but not the best (amazon was £50 cheaper), their staff knowledgeable. So I'll probably still do business with them again, but won't be expecting any discounts or cashback so any cheaper competition will win as I can't be a loyal customer to them.
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bishamgya | 28 Nov 2025
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Cheats
Refused cashback on valid claim, £500 plus spent. Seems to be common with them, be aware.
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InvisibleMan | 29 May 2025
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Unimpressed
I like Plumbworld's products but I made a valid transaction and they declined to pay the cashback, so not impressed with that.
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Member588647017457 | 23 Feb 2025
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I agree they should be banned from Topcashback
Second Time they Decline Cashback on a Valid Claim - In my opinion a very dishonest company.
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ndhird | 28 Jan 2025
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Should be banned!
Cashback declined for no apparent reason. Valid purchase so absolutely no reason for it. Hate it when companies do this as it makes a mockery out of TCB and everything it represents. Wish TCB could police the whole system a lot better to make it fairer for everyone. Will look at the other plumbing compaines in the future. Shame on you Plumbworld.
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lucy72 | 27 Jan 2025
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No stars if I could
No cashback for a valid transactions and no reason given for declining cashback
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IqbalR1 | 01 Feb 2024
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Don't bother...
Decline cashback with no good reason, yes I know how to complete a successful transaction. They should be removed from this site!
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MARTINLEIGH | 14 Nov 2023
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