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when you shop with Petsure
Petsure Reviews
Reviews and experiences from TopCashback members who have shopped with Petsure.
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Petsure Reviews
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Declined for no reason
As others policy purchased through TCB without using any codes tracked fine but declined for no reason and unable to contest.
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deanwall | 09 Dec 2024
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Cashback Declined For no good reason
Tookout policy of over £750 per year. Cashback tracked without any codes.
Petsure decline the cashback without any reason or jusification.
Don't believe their lies in getting you to sign up through topcashback
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alanmadden | 10 Oct 2024
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Cashback declined
Like others have written my cashback was also declined for no reason. Also can't lodge a claim for this retailer. My policy was for over £1000 for a year so I'm rather disappointed. I was a pre existing customer for 2 of my other dogs but this policy was for a 3rd dog. It also doesn't say one of the conditions are you have to be a new customer so no idea why it was declined
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Hayleysadler | 25 Sep 2024
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declined for no reason!
Don't bother, cashback is tracked then declined.
I still have an active policy with them and I pay them every month.
it is also not possible to contest through customer service :(
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judejude_1 | 20 Aug 2024
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Cash back rejected
Cash back rejected. Waste of time.
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pauls87 | 28 Jul 2024
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They rejected my cashback!
I took out brand new cat insurance with them, didn't use any voucher codes or any other offers and have been continuously paying a direct debit and yet they rejected my cash back. When I tried to claim it, I was told something about the retailer expiring with their affiliate network, whatever that means. Very poor.
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renza88 | 19 Jul 2024
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