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Moss UK Reviews
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Reviews and experiences from TopCashback members who have shopped with Moss UK.
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Moss UK Reviews
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Cashback declined - don't expect it to pay out if you do a partial return
I needed to buy a couple of different sizes to be sure of the right size. It seems that my partial return enables Moss to just decline the cashback on the whole order (I was hoping/expecting they would pay out on the net amount after returns). Not impressed and would not count on cashback from them if ordering from them again.
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jamesmhunt256 | 03 Jul 2024
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Now waiting 9 months for cashback which was also not tracked, appalling service
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katdes | 23 Aug 2021
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All my transactions with Moss Bros eventually get declined, some over a year after the purchase. Total waste of time.
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lw38854 | 18 Jan 2021
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Excellent product. Thank you for the cash back
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digger911 | 06 Sep 2020
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Decided that a suit I bought was not eligible for cashback. It was a full price suit with no reason to be declined cashback.
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lknowles78 | 03 Jan 2020
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Took quite some time to chase this cashback claim as it did not track but at least eventually the cashback was received.
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TheLastLeg | 27 Nov 2019
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Great quality ties at a good price.
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tomhosie | 05 Sep 2019
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cashback on wedding item definitely a winner
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JustineBarthet | 31 Aug 2019
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very quick and reliable
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aadhillatif1 | 20 May 2019
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0 Starts. As others, declined cashback and after review apparently a mysterious voucher code was applied to my order by them to invalidate my claim. Won't be buying from Moss Bros again.
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mr4416 | 18 Dec 2018
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V Good, would recommend
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barneschrisj | 26 Feb 2018
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Customer service was brilliant from raj, he instantly found what i was looking for, would definaty recommend!
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| 12 Feb 2018
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Excellent quality and service as usual
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JohnSaker | 02 Jan 2018
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Good rates and pay quickly
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lknowles78 | 31 Dec 2017
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This retailer declines all cashback transactions.....
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Jamali | 26 Nov 2017
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One of worst retailer; doesn't pay up,have lodged a missing cashback claim,will persist with 1 star rating unless they pay up
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aamfi | 21 Oct 2017
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After a routine online purchase through TCB, transaction wasn't tracked. Had to make a manual claim and after an ENTIRE YEAR, they declined (like others here experienced) stating that they couldn't confirm TCB was the final referrer... Seriousl? Took them 13 months to make a decision and then this blatant lie?
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ssel8458 | 23 Aug 2017
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They never pay out. love this cloths but this retailer either doesn't track the order or when it does they just decline the payment without giving a reason.
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Rasila_20 | 21 Aug 2017
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good price. no problems
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ianandsuzanne | 16 Aug 2017
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