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Get up to £0.00 of your purchase back
when you shop with MoneyGram UK
MoneyGram UK Reviews
Reviews and experiences from TopCashback members who have shopped with MoneyGram UK.
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MoneyGram UK Reviews
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Fraudulent offer
After waiting 6 months for a claim to be processed, I am told that the retailer has pulled its offer. Very convinent for them to pull the offer after months of customers signing up.
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Member7120141501907 | 05 Dec 2024
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Declined cashback
Used it a couple times, first time tracked at 0£, used it a second time and tracked at 30£, but got declined and no cashback
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Kl79 | 17 Aug 2024
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No cashback months later
I should have read the reviews but it’s too late now. This company takes your sign up and money and doesn’t pay the cashback.
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Elisacattermole | 15 Aug 2024
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Dont expect any cashback from them.
Used it so many times, always declines even though valid transaction. Dont expect any cashback from them.
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khasruuk | 13 Aug 2024
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Does not pay out
I waited for months and didn't receive cashback. They will claim that they didn't find your transaction. Don't bother.
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Botbotov438 | 09 Aug 2024
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refuse to pay, and they lie about transactions not being found
waited 7 months for my claim, for moneygram to finally say "my transaction cant be traced" even when I provided all numbers, all info, and have screenshots and emails to prove
They wont pay you, lost money on this
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xocashmoneygirl | 07 Aug 2024
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Will never use again
They said that they did not recognised my transaction and had to fight with topcash back for 6 months to try to solve this issue
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franzyj1975 | 16 Jul 2024
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Doesn’t pay out
Doesn’t layout and been told after a year and a half that cash back can’t be retrieved and they can’t do anything.
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spriyanka18 | 11 Jul 2024
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Horrible Service
Don't use this merchant to transfer your money. No matter what you do, your transaction will not be tracked. And when you submit claim for your cashback, after 6-8 months, you will get a lie from Mone-gram that they cannot trace the transaction, hence the cashback has been declined. Truely pathetic service. Avoid at all cost
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Member184514728629 | 11 Jul 2024
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Lot's of issues with Moneygram
Most of my original cashbacks didn't track, so I had to go through them all as missing. Then when they did track some has gone to payout but others hanging in limbo on confirmed etc. This is how Moneygram is as a service too. If anything isnt making sense on your account like transfer status errors don't tell them about it as they will get paranoid and close your account and refuse to indulge the reason. This has happened twice to me before; the last time just a few days ago.
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nitnoddle | 10 Mar 2024
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Very good website
Open the link through topcash back, easy as that
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Mohammedmiah73 | 10 Nov 2023
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Good
Doesn’t always track for some reason but when they have tracked the payments hve been swift without and problems.
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Seandpaul | 18 Oct 2023
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Cashback confirmed but not moved to payable
Cashback is in confirmed status from past 2 years but not moved to payable. Doesn't look like it will move now, waste of time and money.
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saurabh_vit007 | 29 Sep 2023
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Great service and cash back
Customer service are brilliant and very helpful and friendly.
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Pig123 | 06 Sep 2023
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Like other. waste of time. never pays out
Like other. waste of time. never pays out never tracks. cs service useless. would give 0 is possible.
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Bhavnaganatra | 08 Aug 2023
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Zero transparency, dishonest
The first transfer i attempted failed due to system issues and although i made the transfer by initiating a transaction it was not considered as a new customer. I raised this as a complaint but was closed without any response what so ever.
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projjal | 18 Jul 2023
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Great.
Thanks! Tracked fine.
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fil_marc | 21 May 2023
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Scam company avoid will not receive any cashback
Will not receive any cashback also there rates are very very low. Only sent money because of cashback but they have not paid. Too much hassle best to go with others.
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King1 | 24 Apr 2023
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Did not track.
Made the eligible purchase, but tracking did not go through somehow.
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fil_marc | 19 Apr 2023
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Just Avoid
New customer ,transaction cannot track, manual issue ticket ,wait for 2 months, decline
Return customer, same thing happen - cannot track as well, need to issue ticket as well.
Lesson learned.
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ayafalw17 | 17 Apr 2023
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Never seems to automatically track, but Topcashback manual claim comes through in the end so happy overall.
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Seandpaul | 15 Jan 2023
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Great! The only one that gives cashback to returning customers (feedback written August 2022)
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FP_2019 | 21 Aug 2022
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Took years to get cashback, better avoid this retailer
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ckkmunnar | 30 Jun 2022
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