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M&S Energy Reviews

Reviews and experiences from TopCashback members who have shopped with M&S Energy. Log in to review

M&S Energy Reviews
	Switched to M&S energy Feb 2012. Tracked quickly. Jan2013 not paid and then disappeared. Bunch of crooks!
	mattyd73 \| 03 Mar 2013 Report Abuse
	TCB 'merchant notes' state, "M&S Energy cashback is available through Top CashBack on genuine, tracked transactions completed immediately and wholly online". After I'd finished applying I got a message on the web page stating I had been succesful but that I had to call M&SE on 0800 number because there was an error with my email address. During the process I input my email address perfectly, twice - so I wonder if this is a deliberate device to avoid paying TCB on the basis that the imaginary need to call causes a breach of the "completed immediately and wholly online" clause... If you get this I suggest you ask M&SE to confirm by email that you will get the TCB - and that you cancel if they do not.
	SilverBadger \| 26 Feb 2013 Report Abuse
	Tracked correctly but became payable at £0. Was still sort-of worth doing for the M&S vouchers (not part of topcashback offering). M&S Energy customer service dire - SMSs received in the middle of the night, website not working properly, etc. Probably best go elsewhere unless the M&S offering is a lot better than the others.
	strowger \| 25 Feb 2013 Report Abuse
	Avoid, avoid, avoid, waiting for cashback since April 2012 and this month after lots of nudges it seems that I never will as account has been declined. Sort it out Topcashback, it is surely fraudulent to keep advertising this as so many have not been paid out!
	\| 18 Feb 2013 Report Abuse
	Been waiting since the beginning of October 2012 (now 15 Feb 2013)...still NOT EVEN TRACKED for my £23.20 and still paying M&S £45 a month (OAP...single bedroom). Queried with TCB and showing "waiting for merchant" since 15/12/2012. VERY SLOW, VERY POOR!
	jmybbr \| 15 Feb 2013 Report Abuse
	RUBBISH - gives m and s a bad name, took out in june 2012 still no cash back in Feb 2013.
	\| 07 Feb 2013 Report Abuse
	Nearly a year since starting transaction. Despite chasing Top Cashback every month still no nearer getting cashback. Avoid like the plague unless the cashback doesn't matter. Can't believe they are allowed to keep advertising on site.
	Dave_in_Rugby \| 29 Jan 2013 Report Abuse
	As with all other comments, totally agree that TopCashback should suspend any promotion on behalf of Marks and Spencer and SSE until all outstanding claims settled. Been dragging on for months, including raising a couple of nudges. Will give TopCashback an undeserved bad name if not sorted!
	Dave_in_Rugby \| 26 Nov 2012 Report Abuse
	Still waiting for cash back despite it being due at the end of Sept. Easy switching to m&s energy but not happy at having to wait this long for cash back when I started the transfer 6 months ago
	michelleayres \| 22 Oct 2012 Report Abuse
	It has been over a year since I signed up to SSE via M&S energy and still no cash back. SSE say that I have cancelled the order. How that's possible is beyond me as I am receiving gas and electricity from them and get regular bills etc. So far TopCashback seems to be trying but considering how many people have complaints with SSE I feel that a clear message needs to be sent to SSE and they should be kicked off this site. It seems ridiculous to have been spending the last 13 months chasing after £46 but I now want to take it further as I only took the deal out because of the cash back.
	\| 21 Oct 2012 Report Abuse
	It seems that many others have had a similar experience to me. Signed up for duel fuel but only received the single fuel amount. TCB is looking into this but have received nothing yet and others have waited for over a year. Do not sign up if you are relying on Cashback as you may not get it.
	Cinnamon \| 04 Oct 2012 Report Abuse
	as everyone else, i had a problem with dual fuel cashback. only tracked as a single fuel. its been almost a year. complained to website team, but no success! lets see whats going to happen next,
	elmarik \| 23 Aug 2012 Report Abuse
	Similar to other comments, M & S cashback is a complete joke. Topcashback have not helped in the slightest in the matter and are simply watching from the sidelines. Standard response from TCB that "it is up to the cashback provider to agree the cashback NOT TCB". Surely, TCB should ensure that the providers they use adhere to a strict criteria. Come on TCB get your hands out your pockets and get a move. Over 3 months and still awaiting the dual fuel to track properly.
	L_Singh \| 26 May 2012 Report Abuse
	Don't bother with this cashback, its been over six months since I signed up and I still haven't received it.
	barrooo \| 15 May 2012 Report Abuse
	I got my £60 after nearly a year, there is a fault with the second fuel and you need to get TCB to sort it out. Get on the TCB forum.
	Neil9313 \| 07 May 2012 Report Abuse
	Only tracked at £30.30 instead of £60.60 which does not suprise me as i see it is supplied by Southern Electric who never pay cashback so not expecting a penny from this.... BUYERS BEWARE!!!!!
	\| 25 Apr 2012 Report Abuse
	Something needs to be done about the tracking of a second fuel with SSE
	Neil9313 \| 23 Apr 2012 Report Abuse
	No sign of this transaction after a month, poor service from M&S, I will find another supplier if I do not get my cashback.
	\| 22 Dec 2011 Report Abuse
	It has now been 2 months since my cashback claim for the 2nd half has been taken off ice and still no further news. It is tracking as scottish and southern but ultimately the deal was through M&S and incredible how slow the process (and the correction of amount payable) is.
	\| 23 Nov 2011 Report Abuse
	Tracked at half the proper amount and have been waiting 7 months !!! contacted them directly and they said they would ring back........ still waiting !!!.:@( Certainly looks bad on M&S !.
	sunshine_bouy \| 30 Aug 2011 Report Abuse

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