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Get up to £40.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £40.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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Cashback dropped by £75
Originally tracked at £80 but dropped to £5 just before final confirmation with no notice. This is after waiting weeks after holiday for them to confirm. Don't recommend
  Deniclare | 07 Oct 2026 Report Abuse
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Great deals
Had issue with amount owed but was sorted very quickly
  Bevsam | 06 Oct 2026 Report Abuse
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Awful.
Should have received £32 as per the offer when booked - had to put a claim in, wait 12 weeks, and was given £3.75. Looks like I'm not the only one either, so if booking through Jet2 assume you won't see any cashback and you won't be far wrong. Shame I have to give even one star. Rubbish.
  srh71 | 06 Oct 2026 Report Abuse
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What a joke!
They make an offer and then payout a pathetic minutiae of what the offer was... very poor
  tomarples | 06 Oct 2026 Report Abuse
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Missing Topcash back from Jet2
In January when I booked a 10 day holiday with Jet2 I was promised £30 cashback. A few weeks later it was crossed out in my account. I contacted Topcashback.co.uk and was told it was being looked into and would be finalised by July when they could contact Jet2. In September I was offered £5 not £30. However I have now received the full amount thanks to Topcashback.co.uk. Many thanks. Pam Birleson
  Pambirlo010150 | 05 Oct 2026 Report Abuse
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Incorrect cashback
Cash back tracked incorrectly. Merchant refused to correct it. Asked for payment information but suspiciously my booking disappeared from their system so I couldn’t get it. Lost out on around £80 of cash back.
  MikeCarlton | 05 Oct 2026 Report Abuse
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Jet2 holidays
Great to get cashback. I would have expected a little more and it took so long to get cash back after I had paid.
  Classday29 | 05 Oct 2026 Report Abuse
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Good experience
Good rate, easy to book and pay online. Just need to wait till holiday taken, then cashback will be payed out after the quoted time scales.
  bobvanuk | 03 Oct 2026 Report Abuse
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A mixed bag
I have had 2 x Advertised cashback pay-outs from Jet2 and one which should've been £30 paid out £3.75, I needed to lodge a claim on all occasions so it is very much hit and miss. That said their prices have always been the best which is why I use them, any cashback is a bonus, as always, go for the best price, not cashback.
  Keithydee | 25 Sep 2026 Report Abuse
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Slow and low
I was expecting a higher payout and it took 12 weeks after the event and much longer since I booked.
  MicP1882 | 23 Sep 2026 Report Abuse
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Very disappointed in the amount of cash back as not what was promised when
Very disappointed at the amount t I received after 12 week waiting for it and not the amount that was advertised when booking
  Mandymoo1084 | 21 Sep 2026 Report Abuse
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Good cash back but took ages
Good amount but was supposed to pay out 8 weeks after holiday. More like 12 weeks. Just don’t lie.
  clairepolley17 | 19 Sep 2026 Report Abuse
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Jet 2 Holidays Cashback Very Disappointing
Jet2 Holidays are a great holiday company to use for booking holidays from the comfort of your home. Having used this company on many occasions I 100% agree with other people's comments made on here. They have now taken away that additional incentive of added bonus for booking and making you wait for such a long time & now giving very little Cash Back. On booking recently through the cash back App with Jet2 and having recently spent over £3000 to get £4 back is very disappointing compared to other purchases. (Needs to be Addressed)
  steve505 | 19 Sep 2026 Report Abuse
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Cashback not what was advertised
Cashback should have been £50 instead was £5. Hardly worthwhile of logging in and waiting the 12 weeks. Would not use again
  Sinpark90 | 17 Sep 2026 Report Abuse
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Cashback was a fraction of what was advertised
Cashback was significantly less than what was advertised. No explanation and apparently can't refute it as 90 days have passed since purchase (although cashback didn't even go through until 4 months after purchase). Followed the correct link and didn't use any additional discount codes etc.
  SarahB107 | 15 Sep 2026 Report Abuse
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Always great......
Always have a decent amount of cashback in the offer....
  toonarmy22 | 15 Sep 2026 Report Abuse
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Holiday cashback
Cashback offer for booking European holiday. Company offer fulfilled after 12 weeks. Could be paid out slightly early after completion of holiday 6 weeks ?
  winky2157 | 11 Sep 2026 Report Abuse
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Declined
Declined with no reason.
  meganhh | 09 Sep 2026 Report Abuse
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Cashback decline
Cashback declined with no explanation. Used before and received cashback.
  lindsey62 | 07 Sep 2026 Report Abuse
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Jet2 are great but don't expect your cashback
I've used Jet2 for holidays for years and initially they were fine paying cashback. They've done it for 2 already this year so what happened with number 3? It's been declined and fortunate enough to have another one booked for late autumn and expecting the same for that. Well they can keep their £3.75 in future as I'll not bother with going via TCB
  Ian70G | 07 Sep 2026 Report Abuse
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Jet2 holidays are good, but don't expect cashback
We've used Jet2 many times and love their holidays. We usually book with a travel agent to get a good deal. I made the mistake of booking this through Topcashback. Cashback tracked very quickly - about an hour or so. It was then declied 2 weeks later. No explanation why. I didn't use any codes or anything that would prevent the cashback. Back to the travel agent for me next time I want to use Jet2.
  mrsxfile | 05 Sep 2026 Report Abuse
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Cashback declined
Love Jet2 as a holiday company but disappointed to see they have declined to pay the whole £5 cashback (for a £2600 holiday) without reason.
  Momma bearof boys | 25 Aug 2026 Report Abuse
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Money back from Jet2
great news £50 cash back from bocking my holidays on Jet2
  keithofeccy | 22 Aug 2026 Report Abuse
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Extra bonus of Jet2
We try to book Jet2 where possible as we haven’t had a bad experience with them. The added bonus is getting cash back on your booking. No issues with receiving the cash back.
  keelysa | 22 Aug 2026 Report Abuse
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love jet2
Love Jet2 - plenty of choice, easy to book and cashback from Top cashback - what more could you ask for????
  Craneydoll | 21 Aug 2026 Report Abuse
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