Skip to main content
ENTER
Get up to £40.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £40.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

Log in to review
Jet2holidays.com Reviews
friend icon
Slow and low
I was expecting a higher payout and it took 12 weeks after the event and much longer since I booked.
  MicP1882 | 23 Sep 2026 Report Abuse
friend icon
Very disappointed in the amount of cash back as not what was promised when
Very disappointed at the amount t I received after 12 week waiting for it and not the amount that was advertised when booking
  Mandymoo1084 | 21 Sep 2026 Report Abuse
friend icon
Good cash back but took ages
Good amount but was supposed to pay out 8 weeks after holiday. More like 12 weeks. Just don’t lie.
  clairepolley17 | 19 Sep 2026 Report Abuse
friend icon
Jet 2 Holidays Cashback Very Disappointing
Jet2 Holidays are a great holiday company to use for booking holidays from the comfort of your home. Having used this company on many occasions I 100% agree with other people's comments made on here. They have now taken away that additional incentive of added bonus for booking and making you wait for such a long time & now giving very little Cash Back. On booking recently through the cash back App with Jet2 and having recently spent over £3000 to get £4 back is very disappointing compared to other purchases. (Needs to be Addressed)
  steve505 | 19 Sep 2026 Report Abuse
friend icon
Cashback not what was advertised
Cashback should have been £50 instead was £5. Hardly worthwhile of logging in and waiting the 12 weeks. Would not use again
  Sinpark90 | 17 Sep 2026 Report Abuse
friend icon
Cashback was a fraction of what was advertised
Cashback was significantly less than what was advertised. No explanation and apparently can't refute it as 90 days have passed since purchase (although cashback didn't even go through until 4 months after purchase). Followed the correct link and didn't use any additional discount codes etc.
  SarahB107 | 15 Sep 2026 Report Abuse
friend icon
Always great......
Always have a decent amount of cashback in the offer....
  toonarmy22 | 15 Sep 2026 Report Abuse
friend icon
Holiday cashback
Cashback offer for booking European holiday. Company offer fulfilled after 12 weeks. Could be paid out slightly early after completion of holiday 6 weeks ?
  winky2157 | 11 Sep 2026 Report Abuse
friend icon
Declined
Declined with no reason.
  meganhh | 09 Sep 2026 Report Abuse
friend icon
Cashback decline
Cashback declined with no explanation. Used before and received cashback.
  lindsey62 | 07 Sep 2026 Report Abuse
friend icon
Jet2 are great but don't expect your cashback
I've used Jet2 for holidays for years and initially they were fine paying cashback. They've done it for 2 already this year so what happened with number 3? It's been declined and fortunate enough to have another one booked for late autumn and expecting the same for that. Well they can keep their £3.75 in future as I'll not bother with going via TCB
  Ian70G | 07 Sep 2026 Report Abuse
friend icon
Jet2 holidays are good, but don't expect cashback
We've used Jet2 many times and love their holidays. We usually book with a travel agent to get a good deal. I made the mistake of booking this through Topcashback. Cashback tracked very quickly - about an hour or so. It was then declied 2 weeks later. No explanation why. I didn't use any codes or anything that would prevent the cashback. Back to the travel agent for me next time I want to use Jet2.
  mrsxfile | 05 Sep 2026 Report Abuse
friend icon
Cashback declined
Love Jet2 as a holiday company but disappointed to see they have declined to pay the whole £5 cashback (for a £2600 holiday) without reason.
  Momma bearof boys | 25 Aug 2026 Report Abuse
friend icon
Money back from Jet2
great news £50 cash back from bocking my holidays on Jet2
  keithofeccy | 22 Aug 2026 Report Abuse
friend icon
Extra bonus of Jet2
We try to book Jet2 where possible as we haven’t had a bad experience with them. The added bonus is getting cash back on your booking. No issues with receiving the cash back.
  keelysa | 22 Aug 2026 Report Abuse
friend icon
love jet2
Love Jet2 - plenty of choice, easy to book and cashback from Top cashback - what more could you ask for????
  Craneydoll | 21 Aug 2026 Report Abuse
friend icon
Every penny counts!!!
Got bonus £5 by going via TCB, not a lot but used raincheck vouchers as well so it all adds up and costs nothing when I would always book with Jet2 anyway.
  Nanapat1951 | 21 Aug 2026 Report Abuse
friend icon
Jet2 holiday
£40 expected...tracked and paid out no problem...in my bank account 2 days after being made payable.
  RXA | 21 Aug 2026 Report Abuse
friend icon
Great company
Booked a getaway with Jet2 via the top cashback site got £40 topcashback both great companies to deal with cashback received instantly. 5*
  Linzechris | 21 Aug 2026 Report Abuse
friend icon
Never received top-up amount
Got £5 cashback, but never received the top-up amount advertised even though the 12 weeks past return date has passed. No way to claim as it's more than 90 days.
  lollymitch | 19 Aug 2026 Report Abuse
friend icon
Misleading
Says £50 but got 10% of that. I know it says up to but.. 10%?!?
  Chloe Mitchell | 08 Aug 2026 Report Abuse
friend icon
Mixed experience
I booked a holiday for last November 2025, 12 weeks after the holiday I got my cash back in full, Excellent 5 stars. I booked again with Jet2holidays for April 2026, the cash back was £50, the week after I returned from the holiday I received £5 cash back, 12 weeks after I returned I received a further £5. So I'm still £40 short...........
  NotattoP66 | 22 Jul 2026 Report Abuse
friend icon
Misleading
I got 10% of what I was expecting
  rossi789 | 17 Jul 2026 Report Abuse
friend icon
Recent holiday
Expected to get a £40 cash back Only got &5 Very disappointed
  rachaelwilletts | 17 Jul 2026 Report Abuse
friend icon
Recent holiday
Expected to get a £40 cash back Only got &5 Very disappointed
  rachaelwilletts | 17 Jul 2026 Report Abuse
12345...8      View:   2550100