Skip to main content
ENTER
Get up to 3.15% of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to 3.15% of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

Log in to review
Jet2holidays.com Reviews
friend icon
Never Received Any Cash Back
Cash back was supposed to be £80.00, didn't receive a penny...what a con!
  grylttl | 06 Jun 2025 Report Abuse
friend icon
Low payout
Didn’t get the cashback amount I was expecting !
  mark_mackey | 02 Jun 2025 Report Abuse
friend icon
Did not pay out
They give discounts if you have a Jet2 account so this voids your cashback. Pointless.
  JBennett93 | 29 May 2025 Report Abuse
friend icon
Waiting too long
Had to keep following up.
  annandterry01 | 21 May 2025 Report Abuse
friend icon
Wrong amount
Cashback was supposed to be £50 - 2 x £25 per person, but for some reason it changed to £30
  Pompey68 | 20 May 2025 Report Abuse
friend icon
Never tracks without having to make a claim
Never tracks without having to make a claim
  yorkphoto | 20 May 2025 Report Abuse
friend icon
Quick to track and pay out
Quickly tracked and paid out about 5 weeks after our trip. Great service all round with jet2 and topcashback
  lisavb | 19 May 2025 Report Abuse
friend icon
Good service
Great company
  Benghazic | 19 May 2025 Report Abuse
friend icon
Different cash back
I only received £5 cash back when it was meant to be £80
  Fiona9398 | 07 May 2025 Report Abuse
friend icon
Tracked and paid.
Thought I might have to wait until travelling for the cashback but has already paid out 4 months before travel.
  Alicar | 05 May 2025 Report Abuse
friend icon
Not what it seems
Booked a holiday for Easter to the Canaries for over £2400 and it was an exclusive £80 cash back via Jet 2 so we went with them. Purchase now tracked at £5. This is really not great practice and very misleading.
  Lisastophy | 30 Apr 2025 Report Abuse
friend icon
Cash back on booking a jet2 holiday
Not sure if I am happy or not ? I was told I would get up to £80 cash back and I actually received £30 so I did get cash back but not as much as promised. Why make out its such a good deal and then pay out less than half the amount promised ?
  justincossi | 25 Apr 2025 Report Abuse
friend icon
Extra Cash
Just a little cash after booking your holiday.
  SwindonMan | 23 Apr 2025 Report Abuse
friend icon
Don't expect any cashback!!!
New customer, booked a very expensive family holiday 10k. Was all tracked but they refused to pay out. And looking at other review it looks like it's very common. Topchashback should kick them off the site as it gives there site a bad reputation too. J2 say they are the 'Holidays you can trust' what a joke.
  Member1079467174334 | 11 Apr 2025 Report Abuse
friend icon
You are lucky to get any cashback
I have booked via Topcashback and other cashback sites. Mostly the claims are refused. Once I got £5. Don't expect anything
  Mimthecat | 31 Mar 2025 Report Abuse
friend icon
reasonable payout time
reasonable payout time
  donkeys1 | 22 Mar 2025 Report Abuse
friend icon
You won't ever get £80 cashback - don't factor it in
If you are a loyal customer of jet2 with a myJet2 account on their website, they will add £10pp discounts to your account which cannot be removed and cannot be used in conjunction with Top Cashback which means your cashback will be reduced to £5.
  neesk1 | 21 Mar 2025 Report Abuse
friend icon
No problems
A fiver is better than nothing
  Benghazic | 19 Mar 2025 Report Abuse
friend icon
Dishonest
Purchased a holiday for £2400 in December 2024 for January 2025, cash back tracked at £80 then went to £5. As we all know, Jet2 always add vouchers when you sign in to your account . It would seem to get the £80 Top Cash Back offer , you must remove the £90 to £200 applied vouchers to gain Top Cash Backs £80, although in the terms it says you can add approved vouchers. Very dishonest practices and I feel aggrieved by this. I will not use Jet2 again and are currently looking into other options to Top Cash Back as im constantly querying purchases cash back.
  James1508 | 18 Mar 2025 Report Abuse
friend icon
Not worth it
The amount estimated was significantly reduced
  kirstyneil12 | 18 Mar 2025 Report Abuse
friend icon
cashback declined
Booked two holidays cashback declined on both. Why promote cashback when its not paid out.
  Jolan7 | 07 Mar 2025 Report Abuse
friend icon
Rubbish retailer
Never pays the cash back that it supposedly offers
  Magp1e69 | 20 Feb 2025 Report Abuse
friend icon
A little extra
More holiday money after you return
  SwindonMan | 10 Feb 2025 Report Abuse
friend icon
Worth the wait
Although took over 4 months to be payable, worth the wait.
  Saver7011 | 09 Feb 2025 Report Abuse
friend icon
Refused cashback
Wish I'd read the other reviews and avoided. Oh well, won't happen again
  Workandy | 24 Jan 2025 Report Abuse
12345...33      View:   2550100