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Get up to £40.00 of your purchase back when you shop with Jet2holidays.com Join TopCashback Free
Get up to £40.00 of your purchase back
when you shop with Jet2holidays.com

Jet2holidays.com Reviews

Our members seem to love Jet2holidays.com as those who have provided us with a review have given them an overall four-star rating. The major reasons for this positive feedback seem to be the company’s first-class customer service, their friendly staff and the fabulous resorts they offer.

The fact cashback tracks without any issues and is paid out quickly - often before members have even gone on their holiday - also seems to be a big factor as to why customers are happy with their experience.

People who have left positive reviews on Trustpilot are very complimentary about their planes - especially the legroom offered - and the fact that they seem to go the extra mile to provide customers with the little things which go a long way to ensuring they have a great holiday.

One customer says they would not use anyone other than Jet2 because of the great flight times, customer service and baggage allowance they offered, while holidaymakers also praise everything from their check-in staff, cabin crew and reps to the flights, hotels and transfers.

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Jet2holidays.com Reviews
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Wrong cashback
Paid over £1800 with special offer on the cashback. Initially said I’d receive £42.50 cashback, few weeks later it dropped to £4.25 pending uplift, now only £4.25 payable. Very misleading, avoid in future and purchase through another channel.
  amy34 | 17 Apr 2026 Report Abuse
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Do not buy
It’s a scam! Supposed to have £40 and ended up with £5! For over 3 months kept saying waiting uplift and the uplift never came, only got th £5!!!!!!! I could have used another type of saving (blue light) if I’d known this was a scam. When I tried to start a coin a couldn’t as it was more than 90 days over.
  camillafroe | 17 Apr 2026 Report Abuse
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Supposed special cash back of £50
Supposed special cash back of £50 Was never received- very disappointing that a merchant like this advertised a £50 cashback when buying a holiday then 4 months later reneged on it.
  Member12131066984417 | 17 Apr 2026 Report Abuse
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50 quid quids in
Book my family holiday I saw that I would get £50 on cashback book the holiday waited the while got to my 50 pounds in my account leave my family very happy extra £50 to spend on holiday great thanks –cashback and Jet2 keep it up great teamwork
  Jose4466 | 16 Apr 2026 Report Abuse
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Don`t trust
Initially tracked GBP42.50 as advertised; after a while was lowered to GBP4.25 with a remark "pending uplift". Finally, GBP4.25 got confirmed for a payout. Not happy at all.
  DMaro | 16 Apr 2026 Report Abuse
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Disappointed
Initially said £25 then changed to £4.25 pending uplift the small print led me to believe it would be shown as this and the full amount would be paid after spending £1800 thought it would be more
  Debbie Scott | 16 Apr 2026 Report Abuse
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Misleading
As noticed many of us got the wrong cash back instead of £35 I have received just £5. Of course very misleading, I would have used another app to get the correct cash back..
  Member8101227270801 | 16 Apr 2026 Report Abuse
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Twice denied the Correct Cashback
On two occasions now I didn't receive the correct amount, similar to loads of people by the look of it
  mattrumins | 16 Apr 2026 Report Abuse
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cashback below expected value
I was disappointed to see that my jet2holidays cashback was below the advertised amount - but it seems that I am not alone with this issue. On the plus side I would have booked with Jet2holidays anyway so it was a bonus and didn't influence my purchase. I am careful not to buy just because of a cashback promise as often it is not as expected.
  LWnorfolk | 16 Apr 2026 Report Abuse
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Fast completed payout
Got the £40 payout within a week, really impressed with the speed!
  natalie__c | 16 Apr 2026 Report Abuse
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Unfortunately does not work with Jet2 existing money off vouchers
Really disappointed as promised values seldom reach one hundred or more.
  SwindonMan | 16 Apr 2026 Report Abuse
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Very misleading
As many others have said the cashback is nowhere near what was stated. Should have recieved at least £40 in reality got a measly £5.
  Elliotthannah94 | 15 Apr 2026 Report Abuse
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very misleading
was expecting £50.00 cash back received £5.00?
  Rolo1966 | 15 Apr 2026 Report Abuse
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Bad experience
Booked as required but cashback minimal
  jimbly | 13 Apr 2026 Report Abuse
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Do not trust them!
Even after raising a missing cashback claim and many correspondences Jet2Holidays didn't pay out any cashback for my purchase. Do not trust them to pay out any cashback! I won't buy again thro' TCB.
  singrm | 26 Mar 2026 Report Abuse
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Scam
Jet2 should not be on here. Not clear about the codes they add on themselves and then pay £5 knowing there is nothing the customer can do.
  Jmac1 | 25 Mar 2026 Report Abuse
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Cashback £40.00 ha ha ha
Reality £5.00. Jet2 shouldn't be advertising a good cashback when they don't payout. Will not be using Topcashback for jet2 holidays again
  misjane | 19 Mar 2026 Report Abuse
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Not what was promised
Booked a package trip which initially tracked at £42.50 as advertised on Topcashback, this quickly changed to £4.25 *pending uplift. Wasn't too concerned as this had happened with another company before and on that occasion the uplift happened automatically when funds were ready to pay out. However, the transaction went on to confirm and then pay out at £4.25 and Topcashback would not allow me to query this by this point as the system said it didn't recognise the transaction. Have just booked another Jet2 holiday and same thing happened, initially tracked at £42.50 but now showing as £4.25 pending uplift. Unimpressed.
  cheerybob1 | 22 Feb 2026 Report Abuse
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didnt pay out cashback
received 5 pound so not worth it
  Rthomson32526 | 21 Feb 2026 Report Abuse
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Pointless
Spent £846.50 on a Jet2 holiday to get just £5 cashback, not worth the time and effort. Holiday was fine but the lure of cashback isnt worth bothering.
  PSH12345 | 19 Feb 2026 Report Abuse
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Love Jet2holidays!
I booked a holiday in the Canaries for seven of us over New Year. I'm pleased to report that I have received substantial cashback as promised well before the deadline for receipt. This has reinforced my positive opinion of Jet2holidays. Good flight experiences and holidays plus excellent Company to deal with....
  gazelle66 | 18 Feb 2026 Report Abuse
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Don’t pay out
We didn’t get any pay out despite paying over £5000 pounds on one of our holidays, it was declined this has happened several times when we use top Cashback on our Jet 2 holiday. Another time we only got £5 not worth the bother of going through top Cashback
  Member6107865384603 | 02 Feb 2026 Report Abuse
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Wrong Amount of Cashback
I received the wrong amount of Cashback but TopCashback took on my query and was able to get the correct amount. Would use Jet2holidays again hoping the cashback is correct first time next time.
  TopRate | 30 Jan 2026 Report Abuse
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Underpaid
I only received £5, when the advertised amount was significantly more.
  ajp20crsp | 26 Jan 2026 Report Abuse
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Failed to fulfill
Cashback tracked but then for no apparent reason declined.
  kevemail | 15 Jan 2026 Report Abuse
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