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Get up to 11% of your purchase back
when you shop with Hotels.com
Hotels.com Reviews
Reviews and experiences from TopCashback members who have shopped with Hotels.com.
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Hotels.com Reviews
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Excellent! - low prices plus (TOP) cashback - hard to better!
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acc0mm0d8 | 02 Nov 2017
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Cashback took a while to be confirmed - about 5 months!
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sophiewatts | 02 Nov 2017
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terrible. never gives the amount stated percentage wise, and for international transactions always reduces the amount they think you paid to the hotel by about 20%, so you get less than the stated percentage, on less then the actual amount paid.
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DovD | 01 Nov 2017
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excellent service, and reasonable rates, no issues with bookings, what you see is what you get
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prakasd | 01 Nov 2017
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Excellent, Always tracks and always pays quickly
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johnmunn | 01 Nov 2017
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some track and pay out in a reasonable time. others its 12 months on and im still wating
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laurakcj | 01 Nov 2017
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The percentages offered are really good but unfortunately my experience so far has not been good with the promised amounts and the actual amounts paid out, I have had to lodge a claim on most bookings as the incorrect amount tracks. If the system worked better, they would definitely get 5 stars from me! I will see how the claims pan out!! so far I have wasted a lot of mine and Topcashbacks time, trying to get whats promised.
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Drallim | 01 Nov 2017
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Great service and easy payment
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gilesf13 | 31 Oct 2017
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Never seems to track, so keep a record and check it back
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NINGALOO | 31 Oct 2017
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I have eventually received my cashback 15 months after taking the hotel break - not TopCashback's fault but Hotels.com were VERY slow.
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Flossie27 | 30 Oct 2017
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Very prompt payers, received cashback as soon as stay completed.
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andrewwaren9 | 30 Oct 2017
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Had a number of issues with non-payment of claims, and claims tracking at lower than advertised values :(
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harryloots | 30 Oct 2017
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great keep up the good work
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toto1956 | 29 Oct 2017
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Payout takes a while but arrives in the end
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johncarroll | 29 Oct 2017
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If I could give Zero stars I would. Paid for a hotel stay in December, stayed in February and still waiting for cashback 9 months after returning home. Will never use them again.
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lw121 | 29 Oct 2017
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Allways has been tracked at lowe rate, Hotels.com deduct VAT
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Holton | 27 Oct 2017
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They declined one of my purchases, so I had to lodge a missing cashback claim. They confirmed it but it took more than a year to become payable.
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Member912440658920 | 26 Oct 2017
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Sometimes they pay, sometimes not, % keeps changing and hard to track 6 months down the line when your cashback is declined and you need to open a case.
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Franks_bank | 26 Oct 2017
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Simple, quick and very easy to get Topcashback and rewards
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Joanna0608 | 26 Oct 2017
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Speed of payout was way over the estimated 12 weeks
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Lolabolla | 25 Oct 2017
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