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Get up to 1.05% of your purchase back
when you shop with Homebase
Homebase Reviews
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Reviews and experiences from TopCashback members who have shopped with Homebase.
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Homebase Reviews
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Contrary to recent posters & surprisingly it seems I received payable cashback from Homebase the other day. I wasn't expecting to receive anything at all so hopefully the remaining larger pay out comes through after all.
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Pablocasals | 20 Jun 2014
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I have just received a claim response that says my cashback claim has been declined by Homebase with no specific reason given. This is my second purchase from Homebase via topcashback with the same result. In total £19.96 of cashback has been declined with no reason given. By all means purchase from Homebase if you need the item but do not factor in receiving cashback because it is likely to be declined in my experience.
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berryman | 03 Apr 2014
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Reading other peoples reviews I wonder why people are giving 5 stars!
I have not read one review that says cashback has been paid, everyone has had the cashback go to £0 on being made payable!
Why do topcashback keep this merchant? They are conning people into beliving they are going to get cashback then make up some excuse as to why it's been declined!
Avoid, avoid, avoid!!
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Traceymbe | 17 Dec 2013
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HOW COME HOMEBASE GETS 99.8% WHEN THERE IS SO MANY THAT HAVE THIER CASHBACK DECLINED AS MINE WAS FOR NO VALID REASON. AVOID HOMEBASE.
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AKS356 | 18 Jul 2013
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No cashback received and Homebase do not want to know. Do not deal with this company!
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Jiw | 17 Jul 2013
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Weirdly, after being denied on the basis of "does not meet Terms and Conditions" a cashback event has suddenly appeared in my account - so somebody, somewhere, has been giving me a load of flannel on my claim. Either it was denied or it wasn't denied, and if it was denied, why is it now Pending?
Of course I'm happy it's there, however since my claim arose in ther first place because the cashback got set back to Zero for no good reason, I'm not going to assume Homebase are going to honour it this time round either - we shall see what happens!
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philw121 | 07 Mar 2013
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MY LAST REVIEW SEEMS TO HAVE 5 STARS RATING. WHY? I RATED MERCHANT WITH NO VOTE AND ONLY TOPCASHBACK SERVICE 5 STARS.
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AKS356 | 04 Mar 2013
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Homebase seem to not give Cashback as it always seems to go to ZERO!!! How can they have 99.7% satisfaction rating?
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AKS356 | 11 Feb 2013
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Really annoyed about this.....I wanted to buy a £300 dining table and chairs set which would have meant £12+ cashback through Topcashback so I clicked through and it said that the items (I checked a few sets) were not available for home delivery. When we went to the store to view the sets I remember is saying that they were available to "take away today" so I tried to see if they were in stock at my local store and then I could do a Reserve and Collect and still get my cashback but there is no way of doing this on dining sets as they don't have the Reserve and Collect button next to them so basically I have to contact the store via telephone to check the stock levels and then they can reserve the item for me whci means I will not get the cashback through TopCashback :-/
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Jennypha | 14 Jan 2013
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Tracked quickly, but after a few weeks went back to 0.00. have chased up and they now say declined as i cancelled or returned the item This was not the case. Think homebase just dont follow through!!
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louisem800 | 21 Sep 2012
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Still waiting for my cashback to become payable, Item ordered in November last year. The statistics say that Homebase last paid cashback for October of last year, so I dont hold much hope for anyone getting cashback now, let alone from late last year. Really not happy that TCB are still showing cashback for homebase.
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jamesataylor | 06 Jun 2012
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Spend £430 and get 18p cashback (1.5%)... I don't think I'll bother again.
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vacuca | 09 Apr 2012
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Shocking- cashback declined after one and half years as they are seemingly unable to trace it (no wonder they left it so long). Wouldn't bother with them again.
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mjones | 30 Dec 2011
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Agree with previous review. This is the second transaction that has not been tracked. Hope Top Cashback are keeping a track on this retailer.
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DEGreen | 05 Oct 2011
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A purchase of garden furniture and a barbeque made at the end of May under an enhanced cashback offer through topcashback.co.uk, which should have resulted in a cashback of £16.20, was not recognised and the claim rejected because Homebase could not trace the transaction. The goods were notified as out of stock and only delivered over eight weeks later. I was unable to provide a copy of the Homebase confirmation e-mail and delivery note to topcashback.co.uk to help them pursue the claim as topcashback.co.uk did not provide one to my request and they had already accepted the rejection by Homebase without any further recourse on the basis that cashback is not guaranteed. No stars for a very unsatisfactory experience.
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berryman | 24 Aug 2011
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Tracked quickly, good service, Item was damaged but their very helpful customer service sorted everything out for me. And I got Cash back. Will use again.
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Grumpy_old_women | 05 Jun 2011
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tracked next day,and confirmed within 2 wks.
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suzieq44 | 13 Jan 2011
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Tracked very quick and now payable after just over 2 months. not bad.
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farnsbarns | 02 Jan 2011
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Had trouble with a kitchen order from these in the past,eventually being compensated by their customer services. They are basically Argos with some extra DIY thrown in. I suppose it depends on what type of product you order from them as to what level of service you get. This particular order has tracked quickly and I got a good price and free delivery.
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t666sja | 04 Jul 2010
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Easy transaction - no problems
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voytek | 28 Jun 2010
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I really struck lucky on this purchase. I got a shower enclosure for half price plus 15% discount and 8% Top Cash Back - how amazing !! Also delivery charge @ £5.95 was also very good. The website was easy to navigate and lots of information. Thankyou !!
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maisie14 | 27 Jun 2010
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Ordered a lawnmower from them last Tuesday. Order stated that delivery would be within 5 days and that a signature would be required. By Friday I still hadn't heard anything regards a delivery date - despite supplying contact nos, email address etc on my order so I phoned Customer Service (no delivery contact information on order) and was told that someone would contact me within 48hrs(!) Got home Friday to find delivery had been attempted and that my package was with a neighbour. Customer Service follow up was an email on Monday morning advising that the package had been delivered to my neighbour and should I have any further problems to email Customer Services (the email I received was one of those 'please do not reply to this email' ones). Given that they can't advise a delivery date or provide direct contact information to follow up an order, I won't be using them again.
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GillyBean | 22 Jun 2010
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