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Why hasn't my cashback reached 'confirmed' status yet?

Cashback will show as confirmed at different times. It depends on the store and what you bought.

Always check the offer terms. They often say how long cashback could take to progress.

Sometimes it feels like cashback is stuck. This is because some stores leave it as pending and then jump straight to payable.

The main thing is that your cashback has tracked and is showing the correct amount.


« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"TopCashback is expanding globally in other countries, but is still entirely UK owned. "
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