Here is summary of the different statuses you will find on your Earnings page:
Pending
When the transaction is first reported, it will be given a "Pending" status. This means that the cashback has tracked. During the next few weeks is where checks are made to ensure your purchase met the terms of cashback, before moving your cashback to the next stage.
Pending Uplift
Some transactions have a "Pending Uplift" status, meaning it could appear with lower cashback than expected. Once the retailer has made their necessary checks, this will uplift to the correct cashback amount.
Confirmed
Once the retailer has been able to check you met the terms of the cashback, this will then be moved to "Confirmed". This means the retailer has agreed that your purchase met the terms of the cashback and that we will be awarded it. Once they have paid for that cashback, it will then move to the final status of payable.
Payable
Once we've received the cashback from the retailer, we will mark it as "Payable" on your account. You can then withdraw your cashback whenever you wish through the Payout page.
Claimed
Once your cashback has been paid out, the transaction will display in your earnings as "Claimed".
Declined
If it's been decided the cashback is not eligible, the status will change to "Declined". If you believe an error has been made with declined cashback, please do lodge a Missing Cashback Claim.
« TopCashback FAQs and Help Overview
