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Feel Good Contacts Reviews

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Reviews and experiences from TopCashback members who have shopped with Feel Good Contacts. Review this merchant

Feel Good Contacts Reviews
	Bought contact lenses from this website as a 1 year supply worked out about £10 cheaper than buying through Specsavers but the cashback made it an even better deal. I was expecting about £3 cashback for my purchase, but the cashback did not track and I have had to open a missing cashback claim with TCB. Whether or not I'll ever actually see the cashback is uncertain. The lenses took about 7 days to arrive, which isn't a bad delivery time but from the way the site boasted about its quick dispatch I did anticipate something a bit quicker. Contact lenses were of good quality and delivered safely. Overall, little complaints about the product itself but a less than positive cashback experience.
	FernyWoo \| 21 Jan 2012 Report Abuse
	topcashback.com (cash back) There was an advertisement that Feel Good Contacts gives 16% cash back. Therefore, I chose this company to buy lenses. But they cancelled my cashback after I purchased the lenses. topcasback.com says that my cashback was cancelled by Feel Good Contacts.
	tekremm \| 19 Jan 2024 Report Abuse
	First Merchant to not honour cashback when using NHS discount code I have been using TopCashback for a while now and this merchant is the first one I have experienced not honouring cashback due to the use of also using a promo code. I regularly shop via Topcashback and will always use an additional discount code when purchasing from any merchant if one is available to me via my Bluelightcard membership. The experience has taught me to read the T&Cs of each merchant because it was stated for Feel Good Contacts but was not obvious. Had I know I would have shopped via another retailer in order to save as much money as I possibly could.
	tigbridge1 \| 11 Jun 2023 Report Abuse
	Declines cashback. Beware
	Bengodog \| 29 Sep 2021 Report Abuse
	three times last year they declined after going through ordering. I have one which has been granted, the other is awaiting review from merchant. The third was past the date I could claim. Looking elsewhere for lenses.
	mb7576 \| 16 Jan 2021 Report Abuse
	1st purchase, no other codes used and cashback declined. Submitted claim and later paid out. However made a further purchase, once again not using any codes and cashback declined. Claim submitted and I await the outcome. Probably my last purchase from this company.
	Paul99 \| 19 Oct 2020 Report Abuse
	Often had cashback denied without a good reason ...
	Mutty \| 16 Jan 2020 Report Abuse
	I buy contacts from here every month, and the contacts themselves are very good, however, for some reason my cash-back is declined.
	millieoulton \| 18 May 2019 Report Abuse
	Whilst the order process was simple and the order arrived promptly I have not yet received my payment via Top Cashback. Order was placed nearly 3 months ago! Silly me I should've checked the payment reviews before I ordered,since the only reason I chose them was their good payment percentage. I therefore ordered a years supply of lenses and was expecting more than £35 - to date nothing looking at these reviews now it's unlikely I will ever get it! I will definitely not be ordering from them again. Shame on you Feel Good for not delivering on the promises you make!!
	Paula_cc \| 11 Sep 2015 Report Abuse
	It did not track, opened a case immediately in July and still waiting almost 1.5 months later. Just go with someone else, don't get lured in by the high percentage.
	Cadmus \| 26 Aug 2015 Report Abuse
	Did not track so had to open a case, but was eventually paid out.
	NahidaBegum \| 03 Aug 2015 Report Abuse
	Submitted a claim for missing cashback in May 2012, Feel Good Contact Lenses finally responded Dec 2013. Claim rejected as they couldn't track the transaction. Definitely went through from topcashback. Can't really be bothered to follow up. Not the cheapest place for lenses, especially when cashback doesn't track, but they were delivered on time.
	wardy01 \| 13 Dec 2013 Report Abuse
	Do not use this company. I am still waiting for the untracked cashback after 14 months.
	ycy0116 \| 21 Nov 2013 Report Abuse
	I never received the cashback as I apparently used a different marketing channel. Funnily enough, a lot of people seem to be using different marketing channels and never receive the cashback either. Coincidence?
	lee_uk \| 09 Nov 2013 Report Abuse
	This company should clearly be taken off the Topcashback site as it is clear that they never honour the cashback claims. I have waited months and had to put in claims again and again but get nothing in cashback, yet I followed the instructions precisely and went through Topcashback and direct to Feel Good Lenses. Do not use this company.
	2613046447 \| 16 May 2013 Report Abuse
	I was pleased with the product quality and shipping time of my purchase, but don't expect this merchant to pay any cashback. Like so many others my cashback wasn't paid and filing a claim led no where. If they were significantly cheaper than the other options (not factoring in cashback- as they clearly don't honor it) I'd consider using them again, but if there was a similarly priced option I would take my business elsewhere as I feel it is dishonest to claim to pay cashback when clearly they rarely do so.
	j9j8j7 \| 15 May 2013 Report Abuse
	Tried three times to get cashback. Every one rejected. Cashback my **** Don't bother!
	leah_irvine2003 \| 15 May 2013 Report Abuse
	Absolutely no point using this retailer for cashback. My experiences are the same as many other people and are reflected in the statistics. My claim was not tracked, manually chased and then declined after 6 months.DO NOT EXPECT ANY CASHBACK.
	whoozit \| 14 May 2013 Report Abuse
	Cashback finally tracked 9months later...
	HelenCo \| 11 Mar 2013 Report Abuse
	Purchased twice through Topcashback but purchase not tracked and no cashback received despite raising missing cashback claims and issuing a number of nudges. I beleive Topcashback should remove this seller from their cashback retailer list.
	keithcope \| 06 Mar 2013 Report Abuse
	Product was well priced and arrived very quickly BUT cashback failed to track - I am chasing this through TCB and if it doesn't come through I will keep phoning their 0800 number until it does! Seems as if Feel Good's policy is to ignore the cashback and hope people will not bother putting in a claim. Surprised TCB allow them to remain on the site!
	ask66 \| 03 Mar 2013 Report Abuse
	There is no cashback experience, there is no cashback.
	tita246 \| 26 Nov 2012 Report Abuse
	Great service from them with regards to prices and delivery. However, bitterly disappointed in their response to missing cashback. 5 orders now, totalling over £350 - and not a single one tracked. Claims have been lodged with TCB, with the first one now being declined by FG because they feel it is invalid or someother lame excuse. Yet I have supplied all the correct information and I generally have no tracking issues with other merchants. I may now look to take my business elsewhere if they can't resolve this!
	DemonD \| 11 Nov 2012 Report Abuse
	Good fast delivery but NO CASHBACK despite chasing for months, why offer cashback if you have no intention of paying it!
	michaelscales \| 29 Oct 2012 Report Abuse
	Like many others on here Cashback has not tracked and I don't expect it will now! My advise would be to buy your contacts elsewhere, there are plenty of good contact retailers on TCB who offer as good a price and whose purchases track as they should do.
	rosieb1958 \| 22 Oct 2012 Report Abuse

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