Explorer Travel Insurance Reviews

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Reviews and experiences from Topcashback members who have shopped with Explorer Travel Insurance. Explorer Travel Insurance feedback is supplied only by members of Topcashback Review this merchant
Explorer Travel Insurance Reviews
Great, would use again.
  ava13 | 13 Nov 2017 Report Abuse
Super fast cashback
  kayturner | 15 Oct 2017 Report Abuse
Excellent, cashback paid promptly
  Didaw | 02 Aug 2017 Report Abuse
Prompt payment in published timescale
  Crystaltips16 | 15 Jul 2017 Report Abuse
Not only were their prices very competitive, cashback paid very quickly
  Mrstillymint | 27 Apr 2017 Report Abuse
Brilliant, tracked within hours and paid within 7 weeks. Thanks.
  Kezza48 | 02 Mar 2017 Report Abuse
Great cashback supplier although not yet been paid as insurance is for 2017
  gladstonejames | 15 Oct 2016 Report Abuse
Excellent response time from explorer insurance
  mitchdav | 25 Sep 2016 Report Abuse
Cashback paid promptly and a good service for policy
  sylke | 17 Jan 2016 Report Abuse
Had to buy travel insurance again today for a summer trip to asia - not the cheapest but 18% cashback tracked within 6 hours!! and the policy is the best value for the money when you have multiple illnesses
  joolzred | 30 Jun 2013 Report Abuse
I have had asthma since birth and have never had any problems with it, however with the screening offered by many companies they wanted to double or triple my premiums but what for? explorer have screened me and accepted my asthma with no additional premium, this is as it should be as I take regular medecine and it is perfectly under control.
  jezbar | 16 Mar 2013 Report Abuse
Revisited this provider for a 2 week trip to egypt, covering complex medical needs - £117 for 2 x adults both with medical conditions platinum cover. Cashback tracked within 10 hours!!!! fab service.
  joolzred | 20 Dec 2012 Report Abuse
As a follow up to the previous comment - I did have to make a claim after a medical problem abroad (nothing major) but found the emergency helpline & claim process good - the insurers paid up with no issues. The only glitch was the not-so-efficient service of the claim handling company (which wasn't explorer but the underwriters)
  joolzred | 04 Mar 2012 Report Abuse
I have multiple medical problems and had major hassle trying to get cover for some of them for a trip to nepal, being refused cover for several times for pre-existing conditions. I tried explorer travel insurance and they were great, very helpful. I spoke to 'ian' and he managed to get us both cover (couple, 40's, medical issues) for a 4- week trip to asia for £186, platinum level of cover, up to 10,000,000. I believe they can offer this for people up to 85 too. I thought I was never going to find adequate insurance but this company did the business. Obviously I haven't claimed yet (and hope not to!) so cannot comment on that experience. But so far, so good.
  joolzred | 30 Jun 2011 Report Abuse
Only recieved on one policy not both
  Loulabelles | 16 May 2017 Report Abuse
Con merchants with cashback.....Claim it hadn't tracked via top cashback and im 100% certain it did. Will not be purchasing anything from there them anymore and will be warning friends about them
  davidstuckey | 04 Aug 2014 Report Abuse
Cash back does not exist on this insurance bought and paid in full .....Not tracked...Nudged but don't look promising......Insurance cheap but no cash back.......Beware.....Dont buy if relying on cash back to reduce cost ...I did and there is no cash back
  leopardprint | 14 Apr 2014 Report Abuse
As a professional myself, my advice would be not to use this insurance company. 2 Months after purchasing flights and travel insurance my father became terminally ill and died not long after. I cancelled my flights to be with my father and sent the claim for. Explorer insurance refused to recover any of the costs I lost. They made a very difficult time even worse.
  Member749603857338 | 12 Jul 2017 Report Abuse
Have purchased two policies in the last three years with cashback declined on both occasions claiming last referral was not from topcash. This would seem to be common practice with this merchant so if you expect cashback shop elsewhere.
  roger65 | 02 Sep 2016 Report Abuse
Purchase was made in one transaction but did not track. Lodged a claim but rejected. Do not buy from this merchant.
  ATPetrie | 13 Apr 2016 Report Abuse
Awful! avoid! avoid! avoid! tracked then cancelled as not last referrer - as with others they just don't want to pay it seems
  dsouthw1 | 22 Mar 2016 Report Abuse
Bought travel policy in january for trip in march. Special rate that expired at midnight on day policy was bought. Cashback was declined even after chasing and providing a policy number. Looking at the other reviews can only assume this merchant doesn't like paying out too often. Personally I will never use this merchent ever again.
  rightwinger | 04 Oct 2015 Report Abuse
Well I can only concur with others who have had problems with this company. The money eventually went into my account having been found by tcb for it then to mysteriously evaporate from my account. I am being given same answer as many others that I did not buy via tcb, however I have photographic evidence from the history on my desk top computer to prove otherwise. I feel this is some sort of scam. Do not buy from these people you will never see any cashback!
  10270977439 | 30 Jul 2015 Report Abuse
Like several other reviewers here, explorer refused to pay cashback, claiming that I had not come via topcashback. I've used tcb for years, and this is the first time a merchant has made such false claims. Explorer: avoid.
  stephenhau | 02 Apr 2015 Report Abuse
Cashback of £52.35 On £300 annual travel policy has been refused by explorer. I know I carried out this transaction through topcashback but explorer have said that topcashback were not the last referer for this transaction. I did go through topcashback and I did take the policy out with explorer so why not pay me via topcashback. I would not use explorer again and will be advising others to avoid them unless this claim is resolved (i will now contact explorer directly). Note also all the recent (2014) reviews are very poor for explorer on the same subject so I assume it is explorers way of luring in customers then saving/making money at the expense of their customers. Avoid this company for cashback be warned.
  TheNumberOneDon | 10 Dec 2014 Report Abuse
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