Get up to 2.62% of your purchase back when you shop with Ebuyer Join TopCashback Free

Get up to 2.62% of your purchase back
when you shop with Ebuyer

Ebuyer Reviews

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The vast majority of TopCashback members who have shopped with one of the UK’s largest electrical and computer equipment retailers through our site have been delighted with their experience, judging from the Ebuyer reviews you’ll find below. As well as their products and prices, they also come in for praise for their cashback. One clearly happy member said: “Always a good place to buy and quick cashback as well — will be using again and again and again.” High praise indeed. Other positive comments include “received the cashback within a month of purchase, which is great”, “always pays promptly, no trouble” and “never any issues with tracking and fast payment”.

You’ll also find Ebuyer review feedback which highlights the products they sell, the great deals available and the company’s customer service, with one of our members saying: “Used Ebuyer for years and they are always great value.” Other comments you’ll find include “always a pleasure to deal with”, “five-star — brilliant experience”, “great service, good products, fair prices” and “everything’s great — I’d recommend Ebuyer to everyone”. Review this merchant

Ebuyer Reviews
	What is the point in saying x percent cashback if it is in fact x percent minus 20 percent? The cash back rate should be based on the price with VAT, not doing so is disingenuous and misleading to those looking to compare item price against other suppliers. The dirt is in the small print.
	stvios \| 29 May 2012 Report Abuse
	Purchase not tracked and when I submitted a claim Ebuyer would not pay due to 'Another marketing channel was credited with the sale'. No mention of who this other entity was and no ability to challenge this decision. Very disappointed.
	dunkie_pie \| 16 Feb 2012 Report Abuse
	tracked fast, but low cashback
	\| 06 Jan 2012 Report Abuse
	Tracks quickly but after 2 purchases, one due payable on 30th Aug and one on 30th Sept neither are yet payable. Very poor compared to most other merchants I have used where the cashback becomes payable when it should be.
	weightoncoin \| 08 Nov 2011 Report Abuse
	lousy!! tried the tenten code for 2 days and reported it not working with a thumbs down and still on here and not working as i have just visited the site and phoned them. DELETE if out of order the date is still until 2013!?!?! o not out of date!
	JUGGAJU \| 20 Sep 2011 Report Abuse
	Cashback did not correctly track & when ebuyer originally challenged they refused the cashback stating T&C were not met despite it tracking at 1%, but should have been higher. Eventually through TCB who were very helpful ebuyer finally agreed to pay. Be aware that any tracking issues ebuyer may not bother honouring the payment or it will take a long time.
	Robert351 \| 20 Dec 2018 Report Abuse
	Can be frustrating when passed to Topcashback team.I bought a monitor recently from them and it said 4% cashback Now i am claiming as it come back with the lower amount.Frustrating as TC team keep siding with the company and not the member
	isayoldchap \| 24 Nov 2018 Report Abuse
	doesn't track paypal
	milijan \| 12 May 2018 Report Abuse
	Never tracked, raised a claim, stated tracked with different website. I do not use any other websites other than Topcashback. Waste of time. Dont expect your order to be tracked wouldn't be supprised if they tacked it themselves to retain the money. 100% Unhappy.
	P99RSA \| 01 Aug 2014 Report Abuse
	Hi there, I can explain this a little further for you. We are not disputing that you went via TopCashback, but if an unauthorised voucher code was used, or if you used a search engine prior to, or had several tabs open at the time of purchase, than your cookie can be attributed to one of these rather than ourselves. I am sorry that this is not a better outcome for you but by ensuring that you clear your cookies prior to purchase, hopefully any future transactions are more successful for you. Best wishes, TopCashback TopCashback
	Only offered a palty £1 or so for a spend of £284+, queried it and got it raised eventually, but still not for the correct amount. Annoyed that if they are going to offer a lower percentage then they should say so on the offer page and not give false information.
	alisonwo \| 01 Aug 2014 Report Abuse
	Hi there, having looked into this, I can confirm that your purchase is only eligible for the 1.5% cashback offer and therefore, we are not able to further query the amount receive. I am sorry that this is not a more positive outcome for you. Best wishes, TopCashback TopCashback
	Ebuyer have twice declined cashback claims because they've been delivered to a business address. I shall avoid in future.
	Chris_Good \| 07 Jul 2014 Report Abuse
	Hi there, I can confirm that there is a separate page for business to business purchases and I am sorry that we have not been able to provide a more positive resolution to each of your claims. I hope that any future purchases are more successful for you. Best wishes, TopCashback TopCashback
	Doesn't exist! I bought a laptop through topcashback - never got a penny, I've chased for an eternity & still no joy. Certainly won't be buying from them in future
	gabbee74 \| 26 Mar 2014 Report Abuse
	I've placed two orders with ebuyer so far and neither of them have tracked. I'm put in a claim but heard nothing. Not impressed. Same because it's one of the few topcashback sites that sell computer components.
	MikDundee \| 10 Feb 2014 Report Abuse
	Very slow to deliver and don't honour cashback AVOID
	knoyland \| 04 Dec 2013 Report Abuse
	Cashback didn't track, then (after me chasing it up for a year!) it was declined.
	\| 27 Oct 2013 Report Abuse
	I ordered a PC tablet from them which arrived in good time, but the back fell off the tablet as I got it out of the box. They sent the couriers to collect the item from my place of work but whilst I was walking downstairs with the box, the driver left before I could get there. eBuyer, rather than apologising, tried to charge me £10 for a missed delivery! Their returns policy is extremely limited as to return it myself they will only re-pay up to £10 so if it costs me more to return then I will not get that back. The main problem was that their customer services actually blamed the problem on me because I bought the item online and stated that it was therefore my responsibility to pay to get it returned! In todays day and age one expects better customer service.
	Martin_Kloos \| 24 Oct 2013 Report Abuse
	On several orders on general computer parts and accessories, I've spent over £1,500. I've been declined cashback on each order because apparently I don't meet the terms which is bull****. It's simply because they don't want to pay £50 in cashback! TAKE EBUYER OFF TOPCASHBACK NOW! I've not earned 1 penny and have no explanation why other than it's "not going to happen".
	TopHat \| 17 Aug 2013 Report Abuse
	Ebuyer appear to feel they can choose not to honour their cash back agreement for no good reason. Cannot locate my transaction, eh? Well the VAT receipt would demonstrate otherwise. Can't quite see why they're on this site if they're not prepared to supply cash back as agreed. Personally, I'll be looking elsewhere for a retailer to cater for my computer needs.
	SimonWilk \| 03 Jun 2013 Report Abuse
	I've been with TCB for some time. I know where the pitfalls are so I'm always very careful to go through the correct steps to help me get cashback. Ebuyer was offering a great cashback of over 8% so I decided to make a very large purchase (over £300) with them being VERY careful with my purchase process. TCB logged the visit, I didn't visit any other merchants, sites offering codes etc. The item never tracked. I did my usual in this case - contacted TCB with all the details eg order no,confirmation emails from Ebuyer, times etc. Ebuyer denied cashback offering an excuse - that I know was untrue (another marketing channel!!! ie they kept the cash) I disputed this with TCB who did everything to help but this company will not budge (almost £30 out of pocket!!!). My warning - if you intend to make a large purchase - be very wary of this company. They are ok paying out on the small amounts but I would go elsewhere if you are spending more. I feel conned and I believe that this company played me. I will not be buying from this company again and advise everyone else to think seriously before purchasing from here. Once bitten, Ebuyer - I WON'T be back!!!
	Cashcoo \| 29 May 2013 Report Abuse
	Ordered last year and never received cashback. The merchant hasn't responded to my claim to get the missing cashback. Shame, as we've also had problems with the item we ordered!
	\| 22 Apr 2013 Report Abuse
	Been doing this cashback malarkey for a number of years now, so I know what to do and what not to do when it comes to ensuring sales are traced correctly. So I'm pretty dumbfounded that eBuyer are unable to cough up the cashback I should have received following an order placed four months ago. Proceed with caution...
	dank \| 22 Mar 2013 Report Abuse
	Despite doing everything by the book, my cashback failed to materialise and I'm now looking at several months of little or no activity in it being chased up. Proceed with caution...
	dank \| 29 Jan 2013 Report Abuse
	Failed to track and manual claim made after a couple of weeks. After several months Ebuyer rejected claim for cash back as I did not meet terms and conditions! The only thing I can think of it was a sale item! However looking at the positive reports for ebuyer on here I am in the minority.
	Paul99 \| 24 Oct 2012 Report Abuse
	Used this tracking as it was a good rate and meant the product was cheaper than elsewhere taking off the cashback It didnt track and so I raised a claim only to find out 6 months later Ebuyer claim I didnt go through topcashback - never had an issue before on Topcashback, Topcashback very unwilling to help - VERY strange if you ask me - BEWARE if relying on cashback to make the product cheaper
	Julestf \| 14 Jun 2012 Report Abuse
	Very disappointed that ebuyer are saying my first ever purchase for nearly £200 didn't track. (went off to some other retailer!) I did not visit any other site in relation to what I purchased and I always clear cookies anyway before going through TCB to a site. (Good product but a bit slow on delivery.)
	\| 05 May 2012 Report Abuse

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