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Get up to £38.00 of your purchase back when you shop with Compare the Market Home Insurance Join TopCashback Free
Get up to £38.00 of your purchase back
when you shop with Compare the Market Home Insurance

Compare the Market Home Insurance Reviews

Reviews and experiences from TopCashback members who have shopped with Compare the Market Home Insurance. Log in to review
Compare the Market Home Insurance Reviews
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Denied cashback despite meeting all criteria
As with so many others, I started a new quote and purchased immediately following all terms and conditions, only to be told that I haven’t met the terms and my claim is denied. Do not use.
  Switch625 | 14 Jul 2025 Report Abuse
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Nope - rethink doing this
Just had to open a claim with TopCashBack because 2 months later my cashback was declined despite the fact I followed all the conditions and took our new insurance. No idea if I'll get the cashback now but it'll be another 1 -3 months apparently for my claim to be looked into and confirmed. Hassle no one needs.
  Habbs | 10 Jul 2025 Report Abuse
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No Complaints
I took out a home insurance policy on 13/4/25. Cashback was due in around 100 days and it became payable in early July, which is roughly as predicted. Competitive quote, too. Others seem to have been less fortunate judging by the reviews.
  Capsa | 09 Jul 2025 Report Abuse
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Cashback claim rejected
Obtained a new quote and followed all of the T&Cs still not to be given the cashback amount. Why are they on the site if the don't honour claims!
  GemMum | 09 Jul 2025 Report Abuse
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Not paid mine out either,.went through topcash back and took out the policy
Didn’t pay me either, went thru top cash back , took out the policy and they haven’t paid up …looks like I m not the only one
  watchet | 05 Jul 2025 Report Abuse
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Dont Use
Simply should not be on the site as retailer is declining cashbacks as standard as other reviewers also state. Dont even bother
  padger | 12 Jun 2025 Report Abuse
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Very slow to get your cashback
Took 3 months to get the cashback
  nickoliver3978 | 10 Jun 2025 Report Abuse
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No Cash back for the second year running
Please do not bother attempting to get cash back from compare the market they just don't pay out this is the second year running they have declined. Use somebody else.
  markwill74 | 25 May 2025 Report Abuse
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Still waiting
Followed all steps and told the £38 cashback would appear within a day and it didn’t. Put on ice in February when it was challenged and last week- declined. Absolutely disgusting. Still challenging this and awaiting an outcome.
  SallyGara | 20 May 2025 Report Abuse
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Poor Experience
It's hard to get the cash refund from comparethemarket. I bought home insurance a year ago on comparethemarket but I couldn't get the refund until May 2025.
  ciaofatmary | 13 May 2025 Report Abuse
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Avoid it
When i took out insurance, it said that the cashback should be shown within one day on my account. It didn't happen. Instead i waited a full two months for the so-called "ice period" to thaw. And the cashback was not the promised £40, it was just £38.
  bigbig140120 | 11 May 2025 Report Abuse
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Discraceful
Declined yet followed all requirements should be removed from this site
  katdes | 09 May 2025 Report Abuse
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Good amount of cashback
Spent £200 got back £38... Awesome
  TeeEmm | 08 May 2025 Report Abuse
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I would advise do not use.
Await for my update
  padger | 30 Apr 2025 Report Abuse
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Did not pay cashback
I followed all the terms and conditions exactly (as other reviewers have said) but cashback was declined. I will not be using Compare The Market again!
  sab246 | 21 Apr 2025 Report Abuse
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Paid cashback in under 3 months.
Was £0 after purchase on 29 Jan and changed to payable of £38 on 7 April.
  ssh_98 | 10 Apr 2025 Report Abuse
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Disappointing
It’s been 3+ months but still not received cashback! Compared to other businesses, it seems like it takes forever to get it.
  Yooji Wright | 08 Apr 2025 Report Abuse
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Rip off
I received an immediate message from Top Cashback that the transaction had tracked but nothing appeared in pending. Like other reviewers I obeyed all the rules but it seems Comparethemarket have, of late , decided to take the mick and not pay anything. I will certainly not use them again. Top Cashback should remove them from the site.
  Coeus | 07 Apr 2025 Report Abuse
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What a Joke!!!
I followed all the rules very carefully to get the cashback and bought home and buildings Insurance. Cashback --- Declined why? I contacted Topcashback they gave a generic useless response. Why does it take this inordinate length of time to get the cashback approved and payable? They are ripping off customers left right and centre. I am not the only one. SHOW ME THE MONEY!!! False promises and lies thats all I got.
  babs19560 | 03 Apr 2025 Report Abuse
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Rejected - despite following t&c
There was nothing more I could have done to bend over backwards and meet their terms and conditions regarding the cashback, but yet it was still rejected on those grounds. If you want to buy through this website, great! But don't expect any cashback.
  billyboychrisd | 27 Mar 2025 Report Abuse
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Top Quality
Great Home Insurance, gives me peace of mind knowing my gome is covered
  Member589181203102 | 25 Mar 2025 Report Abuse
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Home Cover
CTM had the best quote for home insurance . Took out policy on 20/12/24. Cashback payable w/c 7/3/25. Insurance companies seem to take a while to pay out so this was not too long really.
  Capsa | 08 Mar 2025 Report Abuse
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should be removed from tcb
purchased track but declined afterwards despite taking the policy and still on it
  danasentra | 08 Mar 2025 Report Abuse
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Poor
Although following all the correct links and purchasing a policy it then took nearly 6 months before they paid out after initially declining. Topcashback also couldn’t help for ages. Doubt I’ll use either again
  Peterpea | 05 Mar 2025 Report Abuse
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DO NOT FALL FOR THIS SCAM
You'll see loads of reviews stating cashback has been declined due to not meeting the Ts and Cs. It's an absolute cop out to not pay any cash. Avoid.
  danieljaws93 | 20 Feb 2025 Report Abuse
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