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BT Business Broadband Reviews

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Reviews and experiences from TopCashback members who have shopped with BT Business Broadband. Review this merchant

BT Business Broadband Reviews
	Excellent offering on cashback. Really good service from BT.
	persepollis44 \| 22 Oct 2015 Report Abuse
	Do not bother, AVOID!!! Initially tracked on 27 May 2021 with an incorrect cashback of £90.90 instead of £101.00, when queried with TCB they insisted that the cashback tracked was correct. Even though the £90.90 offer was not even available back in May 2021 as this was introduced later. On 27 May 2022, exactly a year later cashback was declined. The process of purchase and cashback was followed and done wholly online, no vouchers or discounts were used and BT service is still received even up to now. No help from TCB as there is no option to query cashback which is over 180 days. The first initial query was made on time but it still took the retailer over 355 days to decline. Tracking Status score for this retailer is a joke, maybe they track nearly everything but it seems that they forgot to mention that hardly any payouts are made and the whole process feels like a scam.
	10101 \| 24 May 2023 Report Abuse
	Declined Cashback after more than 100 days meaning that there is no way of lodging a claim. Very dishonest of BT.
	animationandy \| 29 Jan 2022 Report Abuse
	Due to a fault with the new line BT cancelled my cashback-linked order and re-ordered my line themselves, thus swindling me out of over £100 cashback I'd factored into the line cost when signing up with BT to start with. Incredibly frustrating!!!
	stevebombedout \| 28 Apr 2021 Report Abuse
	Dont bother, declined 12 months later so cant query, even as still have the services
	chanz4 \| 08 Apr 2021 Report Abuse
	Never paid the cashback
	carlmroberts \| 23 Aug 2017 Report Abuse
	Still waiting 6 months and no cash back, even though it stated "Faster Paying". Although the broadband service is great. Go direct to get a better deal rather than wait for cash back.
	Criglet \| 01 Apr 2017 Report Abuse
	not reliable. I ordered 8 connections in the last 2 years and 4 were not paid cashback
	attipajti \| 27 Jul 2016 Report Abuse
	Absolutely rubbish. Never had a problem with TCB, but BT Business Broadband declined my cashback even after I provided a valid order number and proof that I was still within contract 6 months down the line. Don't waste your time with BT
	ickledragon101 \| 02 Dec 2015 Report Abuse
	Hey, I am sorry that your cashback was declined. I can assure you merchants and cashback networks only decline cashback is they have solid groundings to believe it wasn’t eligible for commission. This is likely because we were not the last referrer but if you upgraded a contract this will also have been the reason. Best wishes, TopCashback Support TopCashback
	Has to be the worst for customer service. Severalvdelays and mistakes.
	ewl \| 21 Apr 2011 Report Abuse
	initially tracked at wrong amount (wrong product) but have a claim in which, I would imagine, will be sorted soon (they're good like that on tcb!) still - tracked quickly though
	mikeparker \| 02 Sep 2009 Report Abuse
	received the cashbach quickly.
	Adelea49 \| 06 Mar 2009 Report Abuse
	Seemless transaction. V pleased.
	proctortwin \| 06 Nov 2008 Report Abuse
	Got Option 2 - Brilliant, Fast installation and up and running within a few days !
	Speedy \| 01 Jul 2008 Report Abuse

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