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Get up to £0.00 of your purchase back
when you shop with BrandAlley

BrandAlley Reviews

“Great products. Have shopped on this website for years, so being able to get cashback is a big plus. Always had eligible cashback paid in reasonable time.” This is how one TopCashback member described their experience of shopping with BrandAlley through us.

The online fashion retailer, which runs flash sales on designer labels, has plenty of other fans among our members, judging by the BrandAlley reviews you’ll find below. Not only do shoppers love the amount of cashback available — and how quickly it tracks and is paid — they’re also clearly impressed with the website itself. In terms of the cashback, one member said: “Great discounted designer shopping experience, great transaction. Tracking and payout time isn’t too long.”

Other feedback you’ll find includes “excellent cashback rate” and “great retailer, cashback received quickly, would highly recommend”. Some BrandAlley review feedback concentrates on the retailer, with comments including “always great choice at very reasonable prices”, “great site, easy transaction” and “love shopping at this store”. Log in to review

BrandAlley Reviews
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Unregistered cashback
Still waiting for cashback from December 2024. Chased claim several times but purchase no longer shown when I attempt to access claim. Told by topcashback that they were waiting for BrandAlley.
  Babsbee | 10 Feb 2026 Report Abuse
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Often does not get paid
I believe that BrandAlley do not pay Topcashback if you receive any other offer. I have often had cashback declines from this retailer.
  sallyrobo | 24 Nov 2025 Report Abuse
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Terrible
Made two purchases neither worked, complained and they tracked one at a much lower rate - clear brandalley don't really want this
  crm36 | 22 Nov 2025 Report Abuse
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Not filing cashback amount correctly
I like the brand but I don't think TopCashback works for them, it was my first time using Brandalley and TCB didn't file the right amount. After months of negotiation I decided to close the claim to stop wasting my time.
  kamanmusic | 03 Nov 2025 Report Abuse
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Declined due to no reason
Why keep this retailer when they declined for no reason whatsoever. I spent hundreds each time only to be declined. Please investigate.
  bhorsfall | 19 Oct 2025 Report Abuse
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Cashback declined like many others - scam
Beware of this company, they decline majority of all cashbacks, please check reviews. Should be removed from TCB. Will not be using again.
  Marc825 | 18 Mar 2025 Report Abuse
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Declined cashback
Declined cashback - raised a case. Very slow.
  arcanedawn | 27 Jan 2025 Report Abuse
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no
good pay out
  H2FoaJ4BN | 31 Oct 2024 Report Abuse
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Really poor
Brand Alley wrongly declined to give me my cashback so topcashback stepped up to help me.
  stephgr | 05 Sep 2024 Report Abuse
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denied claim
Denied claim despite making genuine transaction
  Member10102601869344 | 04 Sep 2024 Report Abuse
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TERRIBLE EXPERIENCE
As a new customer, I purchased over £400, which was supposed to be claimed £19. However, they just declined it. Terrible experience.
  xiaoshideweiba0 | 10 Aug 2024 Report Abuse
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Very poor with cashback
I am very unhappy with using this cashback service with this particular company! Twice I have spent a good amount of money which should have given around £16 cashback yet it was declined with no real reason and no way to argue against it! Very disappointed
  Nikkidvs76 | 13 Feb 2024 Report Abuse
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BrandAlley never pay out
In all the times I've shopped with Brand Alley through TopCashBack they have NEVER paid out. I don't know why TopCashBack let them carry on being affiliated through the site, as it's false advertising. Great products at good prices, but don't expect the cashback that they continue to promise you.
  katehepworth | 21 Dec 2023 Report Abuse