Virtual Mastercard Prepaid Card now with an extra 7% bonus

MasterCard PrePaid Card

To celebrate the success of our Virtual Mastercard Prepaid Card, if you pay out through Reward Wallet and select the Mastercard Prepaid Card option, you will get a cash boost for free.

You will get an extra 7% added to your payout amount, so £100 will become £107 (3.5% for classic members but you can upgrade now to take advantage of this offer and all other plus member benefits).

Its a brilliant alternative to Bacs and Paypal as its accepted everywhere that Mastercard is, which is pretty much everywhere.

So why not take advantage of this offer and boost your payout amount.

Posted on 27 Feb 2019  |  Posted in  Tips & Updates, Deals & Competitions
Comments
captainfarmers
The headline of this article is incorrect. The payout bonus for Plus Members is 6.5%, Not 7%.

This is misleading to Classic members who pay to upgrade to Plus thinking they will get the 7% Bonus but then find out it's less than advertised.

Why was it reduced?
  21 Mar 19 - 17:21
needhammarket
I concur with @TopCBTom below.

I have tried to make both a payment to Revolut - which allows topups from a credit card - and to a credit card company - which also (legitimately) allows payments from other credit cards.

Both are rejected by the virtual Mastercard with the message 'Transaction not permitted (amount/Pos/Mcc)' on the Transactions page of the gift card.

You appear to be falsely advertising with the claims "Shop online anywhere Mastercard debit cards are accepted" and "Use your card everywhere Mastercard is accepted."

Confusingly you state "Your card can't be used at a cash machine or bank for cash, unless the back of your card lists cash access fees." - If this is a virtual card, how can the back of the card list such fees!?!
  12 Mar 19 - 22:50
  While we do display the over terms and conditions for the card that has been provided to us (which likely covers a range of cards)

I would advise you speak to the provider of the card to ask why this has been rejected. However, please do reach out to us through a support ticket if you don't get support there.

Best wishes,
Matt
    TopCashback
TopCBTom
Why are payments to certain merchants - e.G. Credit card payments and Revolut - prevented, based on their mcc code?

Its almost as though you are trying to prevent us from using the card!?!

Not recommended.
  11 Mar 19 - 17:10
  As far as we are aware this can be used anywhere a mastercard credit card can be used minus on fuel and for withdrawing money but please reach out to us if you need further support using this.

Best wishes,
Matt
    TopCashback
Member1167993769139
Its grate
  10 Mar 19 - 19:29
the4thviewer
I would use this again but without the option to add credit to existing cards i’M going to be left with small amounts that I can’T spend. I’M not do that repeatedly it’S a waste of credit
  09 Mar 19 - 19:03
  i'll certainly pass your feedback on about this :)

Best wishes,
Matt
    TopCashback
Boble000
Finally, a bonus where I have real choice!
  09 Mar 19 - 17:51
Cottager90
I already have 2 m/Card why have a third one
  09 Mar 19 - 16:48
  Becuase it can be used like money but you get extra top up on the amount you request too :)

Best wishes,
Matt
    TopCashback
Muzo
Hello Top cashback ,
My money went into reward walled so how can I transfer into my paypal or bacs account ??Please help me out
  09 Mar 19 - 16:18
  bacs and Paypal are not in reward wallet, they are external to it under 'Direct Payments' at the bottom of the payout page.

If you reach out to us our team will help you as much as they can.

Best wishes,
Matt
    TopCashback
LouBeeBoo
So grateful for such honest comments. I’Ll leave it thanks! 😂
  09 Mar 19 - 16:09
  While I appreciate particularly at the start of this new payout method they were a couple of things that needed to be better and we have improved this with the supplier.

However, many members have used this and enjoy this payout method. It remains a very popular option for our members. It's always down for what works best for you :)

Best wishes,
Matt
    TopCashback
credington
The lack of public responses to the comments posted here doesn't instil any confidence at all in TCB customer services to be honest. Pull your act together TCB. Some people have asked genuine questions and it looks like they are just being ignored.
  09 Mar 19 - 16:07
  We do reply to as much as we can but remember our official support channels are through support tickets :)

Here, we are unable to look into specifics and just offer general support.

Best wishes,
Matt
    TopCashback
Member431485329138
Sounds great
  09 Mar 19 - 16:02
Member763684642319
This is a very good site to use you get very good offers on here and it's a good opportunity to earn extra cash while you buy . Their are also free offers too I highly recommend this site
  05 Mar 19 - 23:44
qols1
I've just had a look at what others have said about the pre-paid card as i've had no end of trouble using mine. I've had the same experience as many here. I decided to go for a printed out card, but no shops seem to accept it. I tried on-line too, only spending under what I had on the car, and I couldn't get it to work. It maybe different if you order an actual plastic card, like the 'Love to shop' card. The 'love to shop' card has been great to use. I've been able to top the card up from my cashback account and the money is credited within a day or so :) i'm not going to risk getting a prepaid virtual card again. H
  05 Mar 19 - 12:57
  The card hasn't been created with the idea of being used online or you can choose to exchange £5 worth of credit on the card for a plastic card sent to you.

If your printing our the card details and taking them in store that may be the cause of the issues you are having.

Best wishes,
Matt
    TopCashback
HEYWOODR
Hi,

What happens if you purchase something that you then wish to return. The company always refunds to the original method used for payment. Does this virtual card accept refunds back onto it?
  04 Mar 19 - 22:28
  The refund should indeed be loaded back on to your card :)

Best wishes,
Matt
    TopCashback
chiptcb
It's frustrating because I am a "plus" member but I am unable to get the 8% As stated on this page??
Please help TCB
  16 Feb 19 - 22:04
  Hey,

These offers do change I am afraid and this blog was accurate at the time of publification

Best wishes,
Matt
    TopCashback
preraju
Is there any way top up prepaid cards?
  14 Feb 19 - 18:27
  i am afraid this isn't possible at this time.

Best wishes,
Matt
    TopCashback
preraju
Is there any way top up prepaid cards?
  14 Feb 19 - 18:27
  i am afriad this is not available.

Best wishes,
Matt
    TopCashback
791956943
If I have a few pence left on my card can I have another pay out to the same card as a top up? Or could I top up with my own money to make a purchase?
  01 Feb 19 - 21:46
  i am afriad this isn't possible but I will pass your feedback on for you :)

Best wishes,
Matt
    TopCashback
daveraver
Finding no where that will take the v card!!!!!

If it's so easy matt why are you receiving all these negative comments?

Please make everyone aware of where the card may be successfully used - a general retailer e.G. Tesco, m&S etc would be useful
  28 Jan 19 - 10:55
  This should be accepted everywhere mastercard is accepted but I can't rule out that the person processing payment (particularly in store) seeing a new design of the card and wondering what it is.

What should be happening is it's put through as a Mastercard swipe card and it should be accpetyed.

If having issues online, please ensure you've added your address into the online portal so the retailer has the ability to cross check your billing address, to the address registered to the card.

Best wishes,
Matt
    TopCashback
cashbacklover2007
Went through fine making a payment to sky, firstly tried to make payment to bt, nothing happened stayed on contacting card issuer screen
  17 Jan 19 - 10:52
siraje12
Gutted. Can't use my pre loaded MasterCard anywhere i've tried. I feel totally con...

  15 Jan 19 - 22:24
  Hey,

I am sorry to hear you are having issues with your Payout. If you could please contact the team via support ticket on your account and they will take a closer look.

Best wishes
Phil
    TopCashback
Owch
@Driving Miss Daisy - Thank-you! This was driving me mad - unable to use the card anywhere. All I had to do was add it as a new card in my PayPal and send the balance to my wife (who, no doubt, will already have spent it ;-)!).
  26 Dec 18 - 11:12
Marie3
Gutted. Can't use my pre loaded MasterCard anywhere i've tried. I feel totally con...
  22 Dec 18 - 23:22
  This should be accepted and just put through as a normal mastercard and so anywhere mastercard can be used, this card can be used.

Best wishes,
Matt
    TopCashback
DoveDovile
How do I cancel this card!?
  21 Dec 18 - 04:49
  As we have now used your funds to purchase this card I am afriad we can't cancel the request.

Best wishes,
Matt
    TopCashback
Stephencribb
I have 2 cards with balances on from two payouts but struggle to find a retailer that even accepts it. They say cards must be issued by a bank ( which these are not). Cant even split the payment with your usual debit card either on many retailers so you have to pay the retailer exactly the amount on the card. You cannot top up the card which is why I have ended up with 2 cards from two payouts. Bit disappointing but hoping to find a retailer at some point that actually accepts it. Perhaps a list of popular retailers please TopCashback so we can spend it.
  18 Dec 18 - 13:05
  If you're purchasing in store you can split this up. Prepaid mastercards can normally be bought from normal shops and so although the branding is a little different and it may be a rarer thing to process for the retailer it should still be accepted. They just have to treat it like a proper mastercard.

Best wishes,
Matt
    TopCashback
Grodgers
Absolutely useless I tried to top up my phone with it and got declined every time. More than enough funds to cover amount. Stated wrong address yet I double checked and they were exactly the same! Wish I had never chosen this method of pay out.
  13 Dec 18 - 18:03
  i am sorry you’Re having issues with this payment method. It may be worth checking if the service you’Re uses holds back funds first before payment to ensure the card is working as some do like a £1 test payment that they refund after. If this is the case and you only have £10 for example on the card and want to make a £10 purchase this will fail.

It may be worth reaching out to the service provider directly as they also be able to help.

Best wishes,
Matt
    TopCashback
Driving Miss Daisy
I was finding it difficult to spend my prepaid card, so looked at transferring it through my paypal account. You have to send it to a different account, but the card is recognised as a prepaid one so it doesn't charge a fee so long as you do it as the send to a friend option. Hope this helps!
  30 Nov 18 - 10:55
mikj
Amazon takes £1 when you add a new card and refunds it later. My card kept being declined because of insufficient funds as I didn't realise this. Once I lowered the amount it worked but by then I had tried three times so had to knock £3 off.
When it gets refunded i'll go back and take the £3. Annoying but relived that it worked in the end.
  29 Nov 18 - 19:22
mikj
Tried to use on Amazon gift card top up for the same amount as on the card but it was declined. Maybe will have more luck elsewhere?
  29 Nov 18 - 19:07
  Hey,

Amazon do normally take a £1 payment hold out first to ensure the card is ok and then refund this so it could be that.

Best wishes,
Matt
    TopCashback
Bumblebee16
I took this option as a payout.
I have encountered a problem with one retailer who uses SagePay as the security gateway. SagePay notified the retailer of a discrepancy on my address. The retailer has cancelled my order, but my PrePaid MasterCard has had the funds reserved for the transaction and I cannot get it back.
TopCashBackDigitalSolutions do not respond to web enquiries, and as above, the telephone contact numbers are automated and it is not possible to speak to anyone.
Avoid this method of payout, as it is too much trouble when something goes wrong. Currently, I have £155 missing from my account.

  20 Nov 18 - 10:49
  If you do still need support with this please do reach out to us.

Best wishes,
Matt
    TopCashback
stewie9a
Tried to use on multiple websites and it's been declined. Nothing wrong with he details I have entered. Absolutely gutted I chose this payout option.
  19 Nov 18 - 07:34
  Hey,

Please ensure you have added your address on to the online portal as without this payments won't go through.

Best wishes,
Matt
    TopCashback
JonathanJackson
Just tried to use this on my Tesco shop and it’S been declined - the amount is less than the balance on the card.. Very disappointed.
  09 Nov 18 - 06:47
  As long as mastercard is accepted this should have been accepted. If you were in store please ensure this was processed as a swipe card rather than chip and pin.


Best wishes,
Matt
    TopCashback
Lezduur
I use this to top up my gift card balance on Amazon. Better than Amazon's usual 1% Bonus. Amazon takes £1 as a holding charge for the new card but refunds that in a month,so remember to add the spare £1 after a month.
  07 Nov 18 - 18:44
suenottin
Worked using card online brilliantly, but I have a few pence left on my card can I now have another pay out to the same card as a top up?
  29 Oct 18 - 08:15
  i am afriad top ups aren't available at this time.

Best wishes,
Matt
    TopCashback
adrianw
Doesn't work for me. Declined by GiffGaff, declined by Amazon - who actually accepts these? No customer service. Topcashback should be ashamed.
  26 Oct 18 - 15:14
  Everywhere that acceps mastercard will accept these. However, please ensure you add your details to your online portal .

Best wishes
Matt
    TopCashback
Lucyliam
I went for this option and it's been great
  26 Oct 18 - 10:22
Sam1908
I can’T even do anything at all with mine, everything is greyed out. I was going to go for the pre-paid MasterCard option but not sure now. But by the same token, I can’T select any of them.
  24 Oct 18 - 18:55
  This may be that reward wallet can't be used but please do reach out to us with any support.

Best wishes,
Matt
    TopCashback
lailabruce
The cards I have received do not work. I can't find a retailer that accepts this ( even though they accept Mastercard). Customer service reply to emails with stupid unhelpful replies.
  18 Oct 18 - 23:10
  Hey,

Many members have enjoyed using this payout method. You can only use this when you spend the same or less than what is on your card so this may be the cause of your issue.

Best wishes,
Matt
    TopCashback
echan
All the transactions of my prepay card has been declined, the card company didn't reply my email, and their customer service (+1 (877) 325-8444) is just a answer machine in America.
  16 Oct 18 - 18:57
  We do have an international number you can call and there is also an email you can use to contact them.

If your card is being declined please ensure you have added your address details to your account as if these don't match then this will be declined.

Best wishes,
Matt
    TopCashback
dalebrammer87
Several months to get Cashback!!! It’S a joke, first time i’Ve used you & It will be the last!!! You need a better system in place!!!
  07 Oct 18 - 19:38
  We are happy to look into any casback concerns you have if you do reach out through your account.

Best wishes,
Matt
    TopCashback
pslykkman
You would be far better to get a usd prepaid card like the Fairfax credit card. You will get a much better exchange rate. Also comes with up to £21 cash back through here so it's a win win. All your other questions check out their terms.
  29 Sep 18 - 09:11
Mothersday
Hi can I use this card in Disney land USA when I go on 6 months time??
I'm thinking I can pop some money on there each payday before I travel.
Does any body know that if I have the card with me could my daughter top it up on uk for me to spend in usa??
As I can't get travelers checks any more do the local post office told me yesterday this seems to be a good idea.
Also if I loose or the cards stolen can it be replaced in the country that i'm in say usa??
Also if I load it with USA dollars and the exchange rate is 1.256 as it was yesterday in post office what rate do I get when I spend on the card??
Thanks
  28 Sep 18 - 22:28
  Hey,

The retailer has a set coversion rate and fee for use abroad.

You can't top the card up I am afriad.

Best wishes,
Matt
    TopCashback
Jo818
Does anyone know if you can top up the prepaid card?

So for example if I had a small amount of cashback paid out as a prepaid card, could I then top it up with my own money to make a purchase?
  26 Sep 18 - 13:24
  i am afraid this isn't possible to do.

Best wishes,
Matt
    TopCashback
ShutingBell
I just done it tody. It's really easy. Just need to follow the direction. The best way is knowing the price of item that you are going to purchase first and then apply the same amont of money for mastercard in reward wallet.
  17 Sep 18 - 17:23
tarzansbb
This is a brilliant idea. I will defo use this method in future
  13 Sep 18 - 17:46

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