Claiming missing cashback has never been easier. Our new feature is designed to help you submit a missing cashback claim more quickly with our automated form.
After you've completed your purchase, simply select 'I made a purchase' in the pop-up when you return to our site. We'll automatically check whether your cashback has tracked successfully and we'll start a missing cashback claim for you.
If your cashback doesn't track within the expected timeframe, there's no need to search for the right form or enter all your purchase details again. We'll send you an email with a personalised link to your missing cashback claim form, with the relevant information already pre-filled. That means you can submit your cashback claim in just a few clicks, saving you time and making the process much simpler.
Our improved cashback claims process helps reduce the effort involved when cashback doesn't track as expected, so you can spend less time filling out forms and more time enjoying the rewards you've earned.
It really is that easy. Give it a try the next time you shop and experience a quicker, simpler way to claim your cashback.
Help your cashback track successfully.
For the best chance of receiving cashback, follow these simple steps
- Clear your cookies and cache.
- Switch off ad blockers.
- Check if you can use the retailer's app.
- Enable cookies.
- Complete your purchase without leaving the retailer's website.
- Avoid Incognito Mode and ensure third party cookies are allowed.
These simple steps can help your cashback track correctly and reduce the need to submit a missing cashback claim. If you do need to fill in the form from scratch, you can find it in the Customer Service section of the site here.
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