TopCashback FAQs and Help

Lodge a missing cashback claim

OK , so you need to lodge a Cashback Claim! We're sorry to hear that you seem to have a problem with one of your transactions, but hopefully we can resolve this for you via your claim.

Please click the link below and continue to follow the links and instructions and you'll be able to lodge your claim.

Please make sure you provide a specific unique order number or membership number in your claim. Without this information it is unlikely that the merchant will be able to trace your transaction, which makes it really difficult to pursue your claim.


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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a ' support ticket' and we will get back to you as soon as we can.

Did you know?

"In 2005 we helped people save on £50,000 worth of their shopping, today we're helping people to save on over 1 Billion pounds worth of shopping every year."
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