TopCashback FAQs and Help

Lodge a missing cashback claim

OK , so you need to lodge a Cashback Claim! We're sorry to hear that you seem to have a problem with one of your transactions, but hopefully we can resolve this for you via your claim.

Please click the link below and continue to follow the links and instructions and you'll be able to lodge your claim.

Please make sure you provide a specific unique order number or membership number in your claim. Without this information it is unlikely that the merchant will be able to trace your transaction, which makes it really difficult to pursue your claim.


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Did you know?

"For the second successive year, we have been crowned Cashback Site of the Year at the Moneyfacts Consumer Awards"
Moneyfacts