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Village Hotels Reviews

Reviews and experiences from TopCashback members who have shopped with Village Hotels. Log in to review

Village Hotels Reviews
	Declined - no reason Declined after stay, no reason, no vouchers used, just declined
	welshchicka \| 18 Aug 2026 Report Abuse
	best value cashback received as promised, no delays, pleased with service
	Susie Su \| 01 Jun 2026 Report Abuse
	Always great. Just booked for the tenth time and it has tracked. Been booking for over 5 years and they all tracked and paid out.
	SteveM \| 11 May 2026 Report Abuse
	Like others, declined without good reason. Stayed at Village two nights (below average hotel by the way, which thinks it's a bit funky like a Moxy, but is actually about Travelodge level in quality). Went from Topcashback to the their site, created an account, booked and paid. No good reason for the cashback to be declined at all. Wish I'd booked through Hotels.com instead, as this usually tracks and pays reliably.
	nlcutxd \| 17 Oct 2025 Report Abuse
	Misleading Cashback claim denied for no reason other than the fact that I didn't "make a claim" or "raise" within 7 days of checkout date. This is included within the terms below the offer but there are no instructions or clarification on how to do this. Just to clarify - this isn't TopCashback's fault.
	rmf1989 \| 25 Feb 2025 Report Abuse
	Not tracked, claim refused Did not track and claim process contrary to everything else on here to allow some time before claiming. It's a trap.
	Member498613651318 \| 09 Jan 2025 Report Abuse
	AVOID -FRAUDULENT Cashback declined after stay - refused to amend because stay had already happened. This means their advertised cashback is simply a lie and you have no recourse.
	Wizzawazza \| 30 Dec 2024 Report Abuse
	Refused cashback Like loads of other reviews - tracked fine, denied it after the stay. When put in a missing cashback claim, it said claims cannot be raised after stay. It's just a cheeky way of getting out of paying - just not worth it.
	Alphabeted \| 27 Dec 2024 Report Abuse
	Don't bother Cashback didn't track but often with accommodation sites it doesn't until after the date of your stay. When it didn't show then, I claimed for missing cashback only to be told that they declined the claim as the date of my stay had passed! Don't recommend Village Edinburgh either.
	Orla_Repper \| 13 Dec 2024 Report Abuse
	The cashback tracks initially then they decline it after your stay and ... then say you can't claim after your stay
	ShivamRR64 \| 04 Sep 2024 Report Abuse
	AVOID - declined cashback for no reason As others have said, avoid them. They wait until you've stayed and then decline without reason, there was no reason to decline. Tried to raise a claim only to find out that they don't allow you to raise a claim after the stay. Guess they've found a sneaky way to avoid paying out. Very frustrating, I definitely won't be using them again.
	iainchalmers \| 30 Aug 2024 Report Abuse
	Awful Declined my cashback as claimed the stay date had passed. What about if the person booked for the same day? We are supposed to wait a few days as it is to lodge any missing cashback if it doesn't track so that's what I did and they used the loophole of saying it was after my stay date to get out of paying my cashback! AVOID
	Nadeem99 \| 30 May 2024 Report Abuse
	cash back not tracking I have had to put numerous claims in as cash back hasnt tracked for June/July/August
	76bCampbell \| 24 Oct 2023 Report Abuse

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