The Ticket Factory Cashback Offers & Discounts

Get 3.15% of the price back with our The Ticket Factory cashback offers

Sign up for free and just shop with The Ticket Factory as normal. Our average member earns over £300 cashback a year.

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The Ticket Factory Cashback

Online Purchase

The Ticket Factory

These great deals, which will earn you cashback rewards, are just the ticket if you are looking to save money. The Ticket Factory is a trading division of The National Exhibition Centre in Birmingham and is the UK's most successful venue box office for the Resorts World Arena and Arena Birmingham. It offers value for money and benchmarks prices against competitors. Buy tickets for concerts, music, gigs and festivals, as well as theatre tickets for musicals, comedy, opera, ballet and plays. Browse tickets for family events, exhibitions and attractions, sporting events, including tennis, basketball and golf, lifestyle shows and special events.

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The Ticket Factory - Tickets for Concerts, Sport, Family Events & more

The Ticket Factory Logo

Book your place at the biggest and best concerts, festivals, shows, sports events and family entertainment attractions, and get some money back thanks to our The Ticket Factory promo code and cashback deals. With more than 25 years' experience as the UK's most successful venue box office for the Barclaycard Arena and Genting Arena at the National Exhibition Centre (NEC) in Birmingham, they know how to make the business of ticketing as easy as possible.

They are one of the country's leading ticket agents, selling millions each year for the best live events, and have invested in the latest technology to ensure they are able to deal with the biggest event releases while still providing great customer service to each individual ticket buyer. View hot tickets and upcoming events, while you can buy on the go with their app. Sign up for their newsletter, meanwhile, and you will be the first to hear of concert announcements, priority bookings and what's on.

The Ticket Factory Homepage Screenshot

Everything From Music Concerts, Disney+ On Ice and BodyPower to Sports and More

Browse concerts by music genre, including rock, pop, R&B, dance, classical and country, while you can filter results by date or location, whether you live in London, Edinburgh, Leeds or Manchester. If you are a regular theatregoer, you will find tickets for musicals, the performing arts and the opera, including West End shows and live tours of popular TV shows like Strictly Come Dancing.

If you are looking to entertain the kids, you will be spoilt for choice as they can experience everything from car racing and dog shows to Disney on Ice and Cirque du Soleil, while you can also attend popular exhibitions like the BBC Good Food Show or BodyPower, if you are into your fitness, as well as fashion and travel shows. Whether you love tennis, cricket, golf, rugby or swimming, The Ticket Factory can get you in to world-class sporting events, while you can also see your favourite comedian and purchase festival tickets.

The Ticket Factory Features

Ticket Protection

You can recover the cost of your purchase if you are unable to attend the event by taking out Ticket Protection.

For a fraction of the cost of your ticket, you can recover the entire ticket price - including fulfilment and administration costs - if you cannot make the event due to such things as illness, an accident, traffic delays, bad weather, strikes and more. You can select the number of tickets you require protection for, at a cost of £2.45 per ticket, during the checkout process.


Download The Ticket Factory app for your iOS or Android device from the App Store or Google Play and you will be able to book tickets on the go, wherever you are.

The fast search feature allows you to quickly find tickets for your favourite events, while it also offers an auto-complete function, meaning you do not have to provide the correct spelling. You will also be able to find gigs and shows close to where you are at that particular moment.

Access Card

Disabled customers can book accessible tickets online with The Ticket Factory, who work with Access Card to make it a simple process for card holders.

This registration scheme is used by the leading events and venues in the UK, and you will only need to register once. It costs £15, is valid for three years and is used to access information about your disability, offers and discounts.

The Ticket Factory need to have a customer's details pre-registered with them to ensure they sell you the right tickets. Just pre-register for an Access Card and log in to your The Ticket Factory account. Then, add your Access Card membership number and look for the Access Card logo for events which have relevant tickets.

You should state at the time of booking if you need a wheelchair space or have specific requirements, so they can arrange for everything to be ready, while they will help visually impaired people find the most convenient seating.


Tickets will be sent out at least five days before the event, though you will receive them sooner if at all possible.

If you have not received your tickets within five days of the event, you should call their customer service team. If they are being posted, tickets purchased using a debit or credit card must be sent to the cardholder's registered address.

For the majority of shows, you can choose to buy e-tickets, meaning you can print them off at home. These will be sent to you by email after you have completed your booking. You can even forward them on to other people attending the event so they can print their own tickets if they are not travelling with you.

Cashback terms and exclusions

What will stop me getting cashback?
  • Using a promotional/voucher code not posted and approved by TopCashback.
What else is essential?
  • Purchases must be completed immediately and fully online.
  • This merchant calculates cashback excluding VAT, delivery and any other charges.
What to do when
  • A "Missing Cashback" query must be submitted within 100 days of the transaction, if the transaction does not track automatically.
  • We will make all reasonable endeavors to secure the payment of commission on a transaction but we do not and cannot make any guarantee in this regard.

See also our general terms & conditions.

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