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Takes an exceptional long time to reach payable a lot more than the twelve weeks.
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allwul | 22 Nov 2017
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Paid after waiting quite a few months
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SeeTheBee | 22 Nov 2017
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Took from end of June to 21st November for it to reach payable, but at least it got there after raising the issue with topcashback
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foggy3360 | 21 Nov 2017
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5 months in and still waiting for cashback
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GUSTAVE | 19 Nov 2017
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Over 20 weeks and still no cashback. Took 16 weeks to get confirmed. Raised a ticket with TCB 6 weeks ago as concerned by other reviews. Have went a few posts since and was told yesterday that I was not the only one with a long delay!
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clarendon1 | 16 Nov 2017
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21 weeks still no cashback
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patchworkcat | 16 Nov 2017
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Nearly six months later still no payout. Very poor.
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damiangillespie | 16 Nov 2017
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smooth sign up process and cashback changed to confirmed but still waiting for it to be payable 16 weeks after purchase (well beyond supposed target). So all in all not a great experience.
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nick50000 | 01 Nov 2017
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Terrible cashback not tracked correctly. Excuse was they changed systems so couldn't track. Useless and very unfair
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mcmurrm | 31 Oct 2017
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Earning cashback was easy - the deals were excellent. However, I signed up with SSE in March 17 and have just received the cashback now - late September 17
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lbleakley1 | 20 Sep 2017
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Unable to select no star! Very disappointing and frustrating. I am unlucky as I have been chasing for straightforward missing cashback claim. Has been waiting since Dec 2016 despite numerous correspondece with tcb staff. Feeling cheated by this retailer already ! Hope SSE is honest enough to honour it .
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All_Things_Lovely | 14 Sep 2017
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A few hiccups , mainly due to two accounts applying for cashback. However topcash sorted it out and I received the proper payment relativley fast compared to others who I won't name. On the whole I feel valued by topcash for the effort they made.
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tonyd19565 | 14 Sep 2017
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cheers... great service
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Flangelina88 | 11 Sep 2017
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No response from retailer about missing claim raised.
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All_Things_Lovely | 29 Aug 2017
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Very quick and a great deal!
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Rachaelblay88 | 15 Aug 2017
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Good service
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plodchucky | 11 Aug 2017
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Really quick payment, 2 direct debits and it was in my account??
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gregmedwell | 09 Aug 2017
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I have to make a comment?
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st1nkythecat | 04 Aug 2017
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Great service
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rodger247 | 30 Jul 2017
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If I could give a negative score I would, after 7 months of waiting to receive my cashback was advise that my claim was illegitimate, whatever that means
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ecprior | 28 Jul 2017
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7 months later and still waiting on payout, useless.
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ecprior | 28 Jul 2017
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quick easy and how life should be
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grimjim50 | 27 Jul 2017
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Took sometime, however paid out.
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ash_samuels | 27 Jul 2017
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Switched in November 2016. Still waiting on cashback
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G1970 | 25 Jul 2017
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The purchase wasn't tracked automatically which meant it took pretty much 6 months for the claim to come through, too slow in my opinion.
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rickywill44 | 23 Jul 2017
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