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Get up to 15.75% of your purchase back
when you shop with Pooch & Mutt
Pooch & Mutt Reviews
Reviews and experiences from TopCashback members who have shopped with Pooch & Mutt.
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Pooch & Mutt Reviews
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Declined for no clear reason.
Retailer declined cashback for no obvious reason.
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Member1079282525838 | 03 Dec 2024
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Quick payout
Paid out with no issues
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AJG86 | 02 Oct 2024
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Quick payout
I've always had my payout quickly, its been declined only when i have used a voucher code from the site that's not on TopCashBack which is fair.
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cindymet | 13 Sep 2024
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Dont Bother
As with other reviews, despite using approved code they decline cashback
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saverme | 31 Aug 2024
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Don’t expect to be paid out!
I’ve purchased quite a few times with Pooch and Mutt through TCB and not once have they paid out, even though the purchase has tracked. My last two purchases, I’ve taken advantage of the additional discount codes listed on TCB AND Pooch and Mutt’s site but still they decline them. The product’s great and my dog loves their food but guessing once the order’s put through, Pooch and Mutt can do what they want and not stick to their side of the bargain in providing cash back when they’ve signed up to the service. Very poor customer service if that’s the case!
Might start looking at other companies who offer the product but who are honest and reliable enough to follow through on cashback. If Pooch and Mutt can’t afford to offer cashback then they shouldn’t be a part of the programme.
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ArthursMomma | 02 May 2024
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Rejected cashback when using official Topcashback discount code
Retailer has started rejecting cashback claims even when using official discount codes posted on the Topcashback page and indicated safe to use and still receive cashback.
Without some discount alongside the cashback then purchasing from other suppliers is typically cheaper than direct from Pooch and Mutt.
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euanmacdonald | 17 Apr 2024
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Always declined
Cashback is always declined. Never understand why.
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chloeschorahsmith | 30 Jan 2024
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CASHBASK DECLINED
Cashback showed soon after purchase - impressed as they were offering 50% cashback in recognition of International Dogs Day. Just received my order and I have noticed that the cashback has been declined. Needless to say I wont be ordering from this company again.
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berniejuj | 29 Aug 2023
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awarded cashback then took it back
I followed all procedures and was awarded cashback, then have just noticed its been declined without a reason. Shall not use again. Had used alot before
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Kilby8 | 27 Feb 2023
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Declined for NO reason !!!
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blondie999 | 08 Sep 2021
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amazing experience and quick payout
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Anna Emson | 02 Aug 2021
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Execellent dog food with regular delivery if required
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Catapillar | 22 Dec 2018
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